aspares.co.uk Reviews 

37
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

In May 2026 I ordered 2 gas cooker hobs from Aspares. Unfortunately I’d ordered the incorrect size. After some issues I eventually got a return label from the company. A week later I had to contact A... See more

Rated 5 out of 5 stars

Wanted a replacement Washing Machine Door Seal Gasket for our Miele Washing Machine that had done 26 years service. Found one available with aspares,co,uk on Amazon. Ordered it on Mon 12 May with a... See more

Rated 1 out of 5 stars

Scam, scam, scam. Avoid at all costs! Looking below it seems several of the reviews are from Sedat Beyke and Ozlem Acar Beyke (both of whom work for ASpares). Ordered replacement part for oven arriv... See more

Rated 5 out of 5 stars

Selected local collection for my order and was handed the whole order in 5 minutes. Will come back for future orders thanks again

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3.2

Average

TrustScore 3 out of 5

37 reviews

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3.2

All reviews

(37)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

NEVER AGAIN !!

NEVER AGAIN !!! Item sent was defective and not fit for purpose. I sent a pic as they requested and they said they would send a replacement. The replacement never arrived and over several message events they were slow to respond and when they did respond it lacked any firm resolution. I had Ebay help me get a refund.
Thank you Ebay

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Have had three orders from this…

Have had three orders from this company, my address has been. Correct on there system each time, and my address has been correct when paying for my goods.

Three times they have given the delivery company the wrong address, and I'm still waiting for goods ordered.

Don't expect anything you order to come on time or even to the correct address

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Problem with delivery

Purchased item on the 17th June. Received an update with tracking number on the 18th June, parcelforce have yet to receive item from seller. Item was a fridge freezer fan motor, ours broke so thought I'd pay the extra to get next day delivery. Its now the 21st June, my family dont have a functioning fridge and aspares are saying its a problem with the mail.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

missing item

item purchased 19th April says it was 48 hours delivery and posted 22 April it is now may 15th and still no item. something not right. not happy

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service - if not a little iffy....

Bought item - fast delivery.

Unfortunately ordered wrong item.

emailed Aspares to return the item, received no response.
emailed 3 / 4 times - finally an answer -- a cryptic very short answer.
Send item back to them by post (quite expensive tbh) with full order details [i printed all off]

Finally received a response saying it was already used - it was not.
Offered 50% back - agreed as better than nothing

Will not ever use them again...

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this dodgy company!

Ordered a spare part from this online company, no issues with initial delivery, it arrived to the correct address, everything was fine. We ordered a part for a fridge freezer that broke down, which we then decided to entirely replace as we could get the new fridge freezer next day!

Contacted Aspares to return the item, received no response whatsoever for AGES. Contacted them again, they responded with 1 line which read "we don't accept returns for used goods" even though we hadn't even opened the package it came in until we wanted to send it back as we didn't even have the fridge it was for anymore? (And I explained this to them).

After so many more attempts to contact this company I finally had enough and posted the item back to them with all the order details and a letter inside explaining all the trouble I've had trying to return this part. It was £17 something, which to them I'm sure isn’t a drop in the ocean, and at this point it wasn't just about the money, it was the fact they were giving us the run around for so long.

So after having sent the item recorded delivery (we had proof it'd been delivered) they then claimed they never received it, then after FURTHER contact with them, stating that I would report them to Trading Standards because it was getting ridiculous, they agreed to refund the money, FINALLY.

It should. not. be this hard to return an order! I hate to think what would have happened if it'd been a faulty item that we had actually tried to use!!

Be aware of these shiesters, skip the problems and don't use them!

30 June 2023
Unprompted review

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