Aspects Holidays Reviews 

919
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and always available to answer any questions or inquiries during the stay. People also appreciate the smooth and easy booking process, which makes planning a holiday completely stress-free from the very beginning right up to finish. Furthermore, consumers frequently praise the fantastic locations of the holiday homes, situated very close to pristine beaches and local town amenities. However, some customers also noted occasional issues with property details differing from online advertisements or experienced a disappointing lack of welcome items upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly, polite,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean, bright, and... See more

Booking process

Reviewers express strong satisfaction and appreciation regarding the booking process, frequently highlighting... See more

Service

Consumers find service to be exceptionally positive, describing staff as helpful, professional, and friendly.... See more

Location

Reviewers highlight positive aspects of location, frequently describing properties as ideal and situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied

Rated 5 out of 5 stars

The organisation was perfect. The first venue wasn’t up to your normal standard (review already submitted). The second venue in Bude was absolute perfection. Canal Side no 5 was absolute heaven. T... See more

Rated 5 out of 5 stars

We enjoyed our holiday in Mousehole. We were informed of everything before we arrived like the parking arrangements and key safe etc. As a company Aspects are brilliant.The staff there are very frie... See more

Company replied

Rated 5 out of 5 stars

Location location location. Every little detail was there to cater for our needs and more. Beautiful place with well thought out presentation and character. Making every person's visit feeling like th... See more

Company replied


Company details

  1. #1 of 19 best companies in Self-Catering Accommodation
  2. #2 of 10 best companies in Cottage Rental
  3. #8 of 42 best companies in Holiday accommodation service
  4. #3 of 24 best companies in Holiday Home
  5. #3 of 26 best companies in Holiday home letting agency
  6. #5 of 35 best companies in Vacation rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

919 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(919)

580 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant holiday letting company

Great seamless booking system, aspects kept in touch regularly. One week before our arrival we received details of where our property was situated and details for entering the property. On arrival there were detailed instructions for all appliances, where the nearest supermarket was etc. wouldn’t hesitate to use aspects again and also highly recommend.

29 May 2026
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Reply from Aspects Holidays

Thank you for your lovely feedback, Val. We're so pleased you found everything seamless, as this is exactly what we strive for! We really appreciate your recommendation and hope to welcome you back again soon. ☺️

Rated 5 out of 5 stars

We have as a family been holidaying with Aspects with no complaints.

We have as a family been holidaying in Cornwall with Aspects Holidays for many, many years and have never had anything to complain about. All the accommodations has been extremely well represented, honestly detailed and represented. all communications has been professionally outlined and carried out.

5 June 2026
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Reply from Aspects Holidays

Wow, what a lovely review to receive! Thank you so much for your continued loyalty over so many years. It's wonderful to hear that our accommodation and communication have consistently met your expectations. We truly appreciate your support and look forward to welcoming your family back for many more holidays. ☺️

Rated 5 out of 5 stars

Spotless well equipped fantastic view…

Spotless well equipped fantastic view easy access to busses parking spot x

22 June 2026
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Reply from Aspects Holidays

Thank you for your lovely review, Sheila. We're delighted that you enjoyed your stay and found everything to be so positive. We hope to welcome you back again soon! ☺️

Rated 5 out of 5 stars

Always helpful and sort any issues out

Always helpful and sort any issues out. Have also sent items to my home when forgotten at their expense. Properties have always been cleaned and ready for us.

22 June 2026
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Reply from Aspects Holidays

Thank you for your kind words, Linda. We're always happy to help wherever we can, and we're pleased we've been able to make each of your holidays as enjoyable and stress-free as possible! We look forward to hopefully welcoming you back again. ☺️

Rated 1 out of 5 stars

such a rip off staying in these places

such a rip off staying in these places, cheaper to go abroad! no wonder visitor numbers are down

2 June 2026
Unprompted review
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Reply from Aspects Holidays

Thank you for sharing your feedback. We’re sorry to hear you felt this way. We understand that value for money is important when choosing a holiday, and we’re always working to offer a range of quality stays for different needs and budgets. Cornwall remains a much-loved destination, and we truly appreciate you taking the time to share your comments. Aspects Holidays

Rated 5 out of 5 stars

Fantastic team at aspect

Fantastic team at aspect , arrived a bit early and had a call to let us know there was a fault with an appliance and it was being sorted but the property was all cleaned and ready to use , you can’t ask for a better customer service.

17 June 2026
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Reply from Aspects Holidays

Thank you for your lovely review, Adrian. We're so pleased that we could keep you updated and have everything ready for your arrival despite the appliance issue. It's great to hear our team made a positive impression, and we hope to welcome you back again soon.☺️

Rated 5 out of 5 stars

Wonderful holiday

Wonderful holiday, beautiful cottage, great customer service from Aspects.

11 June 2026
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Reply from Aspects Holidays

Hi Mrs Samuel, thank you so much for your lovely comments. We are so glad you had a lovely holiday and hope to see you again soon! ☺️

Rated 5 out of 5 stars

Exceptionally happy customer.…

Every time I speak to any of the Aspect holiday staff, they go out of their way to be extremely helpful. They make the booking process very easy and every property we have stayed in has been really a delightful and exactly as described on the website.Thank you all for our lovely holidays.

17 June 2026
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Reply from Aspects Holidays

Wow, thank you so much for this lovely review! We are very proud of our amazing staff, and it really does make their day to hear such kind comments like this! We hope you had a wonderful holiday and that we will see you again soon! ☺️

Rated 5 out of 5 stars

Extremely easy to book

Extremely easy to book. Staff very helpful and friendly, nothing too much trouble.

17 June 2026
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Reply from Aspects Holidays

Hi Deborah, thank you so much for leaving such a kind review. We're so glad that you found the booking process easy and our staff will be delighted that you had such positive experiences! We hope to see you again soon ☺️

Rated 5 out of 5 stars

Hassle free

Hassle free, friendly support in booking holidays.
Accurate description about accommodation.

17 June 2026
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Reply from Aspects Holidays

Thank you so much for leaving such a lovely review! We're so pleased that the booking process was hassle-free and that you enjoyed your stay! We hope to welcome you back to Cornwall soon ☺️

Rated 5 out of 5 stars

easy to book good communication

easy to book good communication

17 June 2026
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Reply from Aspects Holidays

Hi Claire, thank you so much for leaving us a lovely review. We hope you had a wonderful holiday and that we will see you again soon! ☺️

Rated 5 out of 5 stars

Consistently Good

Consistently Good
We have booked a good number of holiday cottages with Aspects over the last few years and always found their customer service and the quality of the accommodation they offer to be top class .

17 June 2026
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Reply from Aspects Holidays

Thanks for taking the time to leave a review, and for being such a loyal customer. We look forward to seeing you again later in the year 😊

Rated 5 out of 5 stars

Great experience at Lauriston

Great experience, used aspects holidays many times and never fail to disappoint! Always on hand if needs be but rarely the case as everything is usually 100%. Can't wait to return in September for our honeymoon at Lauriston!

17 June 2026
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Reply from Aspects Holidays

Hi Mr Cooke, thank you so much for the lovely review! We always aim to offer an excellent experience and are so happy that you found this to be the case. We look forward to welcoming you back in September and want to say a huge congratulations! ☺️

Rated 5 out of 5 stars

Fab week in Casma

Just about every aspect of our week in Cornwall was excellent (if you discount the weather!).
Questions or concerns raised during our stay were dealt with promptly and without fuss.
We have, in fact, recommended you to our next door neighbours.
Sincerely
Barbara and Trevor Law

8 June 2026
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Reply from Aspects Holidays

Hi Barbara and Trevor, thank you so much for leaving such a kind review. We are so glad that you had a lovely week and that you were pleased with how the staff dealt with your questions! We hope to see you (and your neighbours!) again soon ☺️

Rated 5 out of 5 stars

HARBOUR PRIDE

The house was very clean and orderly. Plenty of spare bedding, if needed. The kitchen was very well stocked. Everything worked!
And the views were amazing!

8 June 2026
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Reply from Aspects Holidays

Thanks for the 5* review. Glad you enjoyed your stay in Newlyn and those fantastic views. We hope to see you again soon 😊

Rated 5 out of 5 stars

My stay at the Sail Loft in Mevagissey…

My stay at the Sail Loft in Mevagissey was (as always) a great experience. The property was superbly presented and spotless, and has everything you need to enjoy a break.
The location is ideal, with easy access to all the village pub's, restaurants and shops. If you would prefer stay in, the outlook is simply stunning.
The Aspects team always check in to make sure you have everything you need, and that all is good with the property. From booking to departure the process is easy and seamless.

8 June 2026
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Reply from Aspects Holidays

Thanks for this review Phil and lovely to see you back at The Sail Loft. We hope to see you back again soon! 😊

Rated 5 out of 5 stars

We stayed at 1 waves-in perranporth and…

We stayed at 1 waves-in perranporth and the office is just down the road, they were very accommodating with extra parking and were always available if needed
Andy

6 June 2026
Unprompted review
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Reply from Aspects Holidays

Thank you, Andy, for your kind feedback. We're so pleased you enjoyed your stay at 1 Waves and that our local team could help with the extra parking arrangements! We hope to welcome you back to Perranporth again in the future☺️

Rated 5 out of 5 stars

Great holiday in an Aspects holiday…

Great holiday in an Aspects holiday property. Accurate website description.

4 June 2026
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Reply from Aspects Holidays

Thank you so much for your lovely review. We're delighted to hear you had a great holiday and that the property lived up to the description on our website! We work hard to ensure our listings accurately reflect each property, so it's wonderful to know this helped make your stay enjoyable! We hope to welcome you back again soon ☺️

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