Association of Learning Reviews 

2,449
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly user-friendly website, highlighting how simple it is to easily navigate, access learning materials, and find comprehensive course details beforehand. Many individuals also emphasize the remarkably quick enrollment process, convenient payment options, and consistently prompt assistance from friendly and helpful tutors. Some reviewers were not happy with billing practices, mentioning unexpected charges and ongoing difficulties when trying to secure course extensions or cancel. A few consumers also reported frustrating communication issues, slow tutor responses during assignments, and excessive requests for personal information from external providers.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website is easy to... See more

Website

Clients share positive opinions on website, expressing satisfaction with how easy it is to navigate and... See more

Customer service

Reviewers mention mixed feedback about customer service, as opinions on support quality are deeply divided.... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions on communication speed are... See more

Payment

Customers had ambiguous experiences with payment, as many reviewers praised the flexible monthly options and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use and accessible! Would highly recommend Association of learning to friends as well as others who are thinking about doing an online course that will help lead in to a future career i... See more

Company replied

Rated 4 out of 5 stars

Came across this website Would definitely recommend I’ve just enrolled onto the children’s psychology course and can’t wait to start!

Company replied

Rated 5 out of 5 stars

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with t... See more

Company replied

Rated 5 out of 5 stars

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well!... See more

Company replied


Company details

  1. Distance Learning Centre
  2. Adult education centre
  3. Career and Education Provider
  4. College
  5. Private College
  6. Study at home school

About Association of Learning

Written by the company

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(2,449)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Understood everything before I…

Understood everything before I enrolled! Can’t wait to get stuck in.

18 August 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Thank you, Rachel — we’re really pleased everything was clear before enrolment and hope you enjoy getting started!

Rated 4 out of 5 stars

Level 3 in health and social care

It was a good experience with association of learning.

20 August 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Thank you for your feedback — we’re really pleased to hear you had a good experience studying with us.

Rated 5 out of 5 stars

I’ve been struggling to find a job but…

I’ve been struggling to find a job but association of learning has helped boost my cv and skills from a 5 to a 10

4 August 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Thank you, Cyrus — it’s fantastic to hear your studies have helped strengthen your skills and confidence in your CV.

Rated 5 out of 5 stars

So happy to find a place where i can…

So happy to find a place where i can learn without breaking my bank meaning the payment suits my financial status, accessible learning at the comfort of my home and very smooth system.
thanks to association of learning.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Course was cancelled and I didn’t do…

Course was cancelled and I didn’t do any of the assignments. I didn’t receive any student packs. Deposit money wasn’t refunded

This is not correct. - The Association of Learning offers a 14-day money-back guarantee.
You can cancel your course and request a full refund of your deposit or payments within 14 days of purchase, provided you return any student packs unused and unmarked, and have not submitted any assignments for marking.
They do not refund you

10 August 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Leah, thanks for your feedback.

That doesn't look like our returns policy, but if you can tell us where you have seen it, we'll be happy to double-check that for you; just drop us a message.

Rated 5 out of 5 stars

Quick and efficient

Quick, easy and efficient! Made the process really clear and easy and explained the courses carefully and accurately.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

was super easy to set up

was super easy to set up, and the monthly pay option was a great option since it meant i could take the course from my home in a way that didn't kill the bank!

29 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Charlie, thanks for the great review.

We're delighted setup was easy and the monthly payment option made studying from home affordable and convenient.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Enrol, make your dream a reality

I had not heard of Association of learning, but happy I came across it. The course was explained before I enrolled and the cost of the course was cheap compared to other sites I looked at. The website is easy to use. Im excited to start learning.

25 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kaz, thanks for the great review.

We're delighted you found the course clear, affordable and the website easy to use.

Enjoy your learning journey!

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Excellent service

Excellent service, just started the course so far, excellent course materials, it covers everything you need to know about animal care and their health 😀

22 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Hayley, thanks for the great review.

We're delighted you’re enjoying the course and find the materials helpful - we hope it gives you confidence in animal care and health.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

I enrolled on the Level 5 Higher Level…

I enrolled on the Level 5 Higher Level Teaching Assistant (HLTA) with Association of Learning course in September 2025 and have worked hard to complete the coursework. I paid £420 for the course, so this experience has been incredibly disappointing.

Recently, every time I submit one particular unit for marking, I receive the same message:

"Our system has identified the possibility that this work contains content that may have been generated by AI (Artificial Intelligence)."

I have reviewed my work multiple times to make sure it is written in my own words and meets the assessment criteria needed to pass. I have now submitted the same unit four times, making amendments each time, but I continue to receive the same response without a clear explanation of what specifically is causing the issue.

Just to clarify, I have not used AI to complete any of the assessments for the course and all of my work has been written by me. Based on my experience, it appears that submissions flagged by the AI detection system are not reviewed by a person before being returned, as I have submitted the same unit four times and received the same generic AI warning each time without specific feedback. If a human review has taken place, this has not been communicated to me.

As a result, I have requested an extension because this has delayed my progress through no fault of my own. At this stage, I'm not feeling optimistic that I'll be able to complete the course successfully, despite paying for it in full and putting in a significant amount of time and effort.

My concern is that I may end up £420 out of pocket without receiving the qualification I enrolled for. I hope the Association of Learning will review my work fairly, provide specific feedback rather than a generic AI warning, and resolve this situation so I can complete the course.

22 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Jacinta,

Thanks for your feedback.

I can confirm your work has been reviewed by a human to confirm that AI usage/plagiarism has been detected in your work.

We do not inform students of the exact parts that have been identified as AI - students will generally know which parts they have written themselves and which have been written using AI.

After reviewing your account, the main reason for your lack of progress is the several months where you haven't submitted work (only 4 submissions from when you enrolled in September, until June).

You may extend your course, but you will need to submit work in your own words in order to progress further.

Feel free to reach out to our team to discuss further.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Booking my course with Association of…

Booking my course with Association of Learning was very easy and I received the online information quickly. There online site is easy to navigate round and I have just submitted my first completed unit, which again was a straight forward process.

2 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thanks for the great review.

We're pleased booking and the site were easy, and well done on submitting your first unit.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Interesting course

8 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Federica, thanks for leaving a 5-star review.

We're delighted you found our course interesting - do let us know if you'd like further support.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I was able to get my questions answered…

I was able to get my questions answered to ensure I knew everything before I signed up, signing up was easy and quick. A fantastic way to start my course!

2 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi India, thanks for the great review.

We're delighted your questions were answered and sign-up was quick - wishing you an enjoyable, successful start to your course.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

I enrolled with Association of Learning…

I enrolled with Association of Learning to take the Level 4 Information and Guidance online course. Although the course was not due to start for another two months, they collected both the first and second direct debit payments in advance.

The course was scheduled to begin on 6 June 2026, but I received no communication or course details. On 5 June 2026, I had to contact them myself to ask for information. I was then informed that the course would not be starting and was told they were sorry that nobody had informed me earlier.

I requested a goodwill gesture to compensate for the inconvenience and poor communication. It has now been nearly a month, and I still have not received the £20 voucher that by the director of the company promised me.

Overall, I am very disappointed with the lack of communication, the handling of the cancellation, and the failure to follow through on what was promised.

6 July 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thanks for your review.

We are sorry to hear about your experience.

Our support team have attempted to reach out to you, please check your inbox including spam folder in case it's ended up in there.

Alternatively you can contact us via the following email address so we can best assist you:
support@associationoflearning.com.

Thanks, the Association of Learning team.

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