Astro AI has EXCEPTIONAL service. Better than any other company I've encountered. No questioning. No blaming. Just good faith and willingness to work out the problem. They stand behind every product a... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I needed an easy way to add air to my tires. Health reasons made it difficult. I purchased an AstroAI Digital Tire Pressure Gauge with Inflator. When it arrived, I felt disappointed in the way the fit... See more
Company replied
I have an ice scraper that broke during a recent snowstorm, and I needed a replacement part. I contacted AstroAI’s customer service, and they promptly responded, working with me via email to identify... See more
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Company details
Written by the company
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
Contact info
7423 Doig Dr, 92841, Garden Grove, United States
- 1-877-278-7624 (Toll-Free)| 1-562-631-5464 Mon To Fri 9 AM-5 PM (PT)
- support@astroai.com
- www.astroai.com
4.9
Excellent
585 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from AstroAI
Thank you very much for your 5-Star.
We’re pleased to know that you're satisfied with our product and customer service.
Thanks, AstroAI
I had a small issue and you sent me a…
I had a small issue and you sent me a replacement 2 days later.
16 April 2026
Reply from AstroAI
Thank you for taking the time to share your experience!
We're glad to hear that we could help resolve your issue with your purchase.
Customer service was quick.
Customer service was quick to replace the air compressor that had a problem with the hose.
16 April 2026
I had 2 items from this company and I…
I had 2 items from this company and I am very satisfied all round with the quality of their products and their operation in general.
Please do not hesitate to buy from AstroAI.
5 stars from me.
13 April 2026
Unprompted review
Reply from AstroAI
Thank you for your feedback.
We're glad to hear that you're pleased with the products. We appreciate your support.
Many thanks.
AstroAI is very good and easy to use
14 April 2026
Unprompted review
Reply from AstroAI
Thank you for your positive feedback!
We're happy to hear that you're satisfied with the device and found it easy to use.
Many thanks.
I had an issue with my AstroAI 8L Mini…
I had an issue with my AstroAI 8L Mini Fridge, but I was impressed with how smoothly the replacement process was handled. Customer service responded quickly, and the replacement unit arrived without much hassle. The new fridge works as expected—compact, quiet, and perfect for storing drinks or skincare. While it’s frustrating to need a replacement, the company stood behind their product, which made a big difference. Overall, a good experience despite the initial issue.
9 April 2026
Reply from AstroAI
Thank you for your 5 stars.
We are thrilled to see that our Team's efforts are appreciated and cannot wait to share your feedback with them.
Thanks, AstroAI
Astro AI responded quickly to my…
Astro AI responded quickly to my concern and steered me in the right direction for a replacement part that I needed. They were quick, professional and courteous. Great products, Great service! I highly recommend.
7 April 2026
Unprompted review
Reply from AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team was quick and responsive.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
A Handy Essential for Wheelchair Tyres
Effortless and practical piece of equipment that really makes a difference. Pumping up wheelchair tyres is quick and hassle-free, taking the strain out of what can otherwise be a tricky task. It’s especially useful to keep in the boot of your car, so you can easily check and top up tyre pressure before setting out. A simple, reliable tool that makes everyday life that bit easier.
10 April 2026
Unprompted review
First rate company and product.
Very happy with this item, is easy to use and is of exceptional quality,definitely recommend it.
10 April 2026
Unprompted review
Reply from AstroAI
Thank you for your positive feedback, David!
We're happy to hear that you're happy with the item and found it easy to use.
Many thanks.
I was given a response to my question…
I was given a response to my question right away! I also appreciate the helpful advice I was given. But even more being given a replacement product was the cherry on top. Thank you for the wonderful customer service experience and for your help in going above and beyond, God bless you!
9 April 2026
Reply from AstroAI
Thank you for taking the time to share your experience!
We're glad to hear that we could help resolve your issue with your purchase.
Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Excellent Customer Service
Customer service responded quickly to the multimeter issue and promptly replaced the device following my proof of issue.
9 April 2026
Thanks for the help!
9 April 2026
Great experience
Great experience, the product I received was well made rugged product.
9 April 2026
Unprompted review
The jump starter did not work.
The jump starter did not work.
The Customer Service Desk were very helpful and responsive but I am now looking for a similar product from a different company
9 April 2026
Reply from AstroAI
We sincerely apologize for the inconvenience you've experienced with your order.
We understand how frustrating this situation is, and we appreciate your patience as we work to resolve it.
Your feedback is invaluable, and we are committed to improving our service. We'll continue to optimize our products.
Warranty issue was very easily resolved…
Warranty issue was very easily resolved and very prompt response to answer and help , great customer service and support
Thank you …
9 April 2026
This company has great customer support!
I purchased the AstroAI cordless tire inflator a while back. After several uses it developed a problem and no longer functioned. I reached out to their customer support team and described the problem and sent them a video showing the problem. Emilia was amazingly supportive and sent me a new replacement. They stand behind their products and their customer support is the best!
6 April 2026
Reply from AstroAI
Thank you very much for your 5-Star.
We love to hear back from our customers and really appreciate the 5 stars for Emilia.
We will be sure to share your feedback with her.
Thanks, AstroAI
Responsive to warranty claim
6 April 2026
Customer service is excellent—very…
Customer service is excellent—very understanding and helpful. I would definitely recommend others to shop your products because you truly deserve it.
8 April 2026
Reply from AstroAI
Thank you for your kind review.
We’re so glad to hear that our customer service team was helpful.
Your feedback encourages us to keep providing excellent service.
Hope you have a nice day!
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