Asurion Reviews 

My representative was very helpful, professional and friendly. Resolved my problem quickly. 10 out of 10.

Was stressing reactiving my cell phone. Reached out to Asurion's chat support online and OMG, they resolved my issue quickly and without any wait. Easiest I have had it in 4 days.

Asurion fulfilled the issues I had with Bambu Labs. They were giving me nothing but the run around with the problems I had with my printer. The second chat I had with Asurion, they started the claim and issued instructions to return the printer and get my refund. This is the first claim I've had with them and I have several other products I have warranted with them. I will continue to use them. ⭐️⭐️⭐️⭐️⭐️

Simple, thorough and fast. And Danna was fantastic!

Chrise was very helpful and and was very efficient.

Hands down best insurance for anything bought online

Excellent experience with Asurion. The claim process was quick, easy, and hassle-free. My replacement was handled promptly, and customer service was professional and helpful throughout. Very satisfied with the service and peace of mind they provide.

Well pump went out and manufacturer didn't want to cover it. I had Asurion warranty on the pump (7 months old).

I messaged Asurion and problem was resolved in less than 10 minutes...

Wonderful professionalism and punctial responses.

The representative assisting me was professional and timely in handling the claim.

Every step of my experience was positive. Fast response every step of the way once I started my claim. Far exceeded my expectations. Would recommend without hesitation.

Great experience, my issue was handled quickly and professionally, without any hassles or problems.

Very helpful, polite, and courteous, and took care of everything for me.

They fixed it within a week and was
Returned and I had one happy Grandson.

Very helpful and not stressful at all.

Camila was so helpful and patient. The process was easy. I am so thankful I bought the insurance.

I am extremely disappointed with Asurion’s handling of my Sun Love Protection Plan claim for my Sunglass Hut purchase.

I have called three separate times, spending over 3 hours in total, including one call that lasted more than 54 minutes. Each time, I patiently provided all of my information, including my address and payment card details, only to be told at the very end that they were experiencing a “system error” and that I would need to call back later.

This has happened repeatedly. On other calls, the line was disconnected or another issue came up right before my claim could be completed. It’s incredibly frustrating and feels completely unprofessional. After multiple failed attempts, it honestly feels like they’re using “system error” as an excuse to avoid processing a valid claim.

What makes this even worse is that my claim submission window is about to expire. I have done everything required on my end, yet Asurion’s repeated technical issues and poor customer service are putting my claim at risk.

A protection plan is supposed to provide peace of mind, not force customers to spend hours on the phone with no resolution. This has been one of the most frustrating customer service experiences I’ve had. I expect Asurion to honor my claim and resolve this immediately instead of making customers repeatedly start the process over.

My experience was very fulfilling and helpful the rep was very respectful towards me and knowledgeable and I am thankful for his help.

Happy service excellent 😀 👌

The ease of my problem being solve just made my day. I’m so thankful!