I've become a big fan of the product and have ordered multiple styles colors. Also, I appreciate their customer service. UPS lost a shipment and they were quick to resend a replacement. Most comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the clothing tho a bit expensive. I wish they sold on Amazon. Would be nice if they offered larger sizing and a greater color selection. I wish they would consider selling running gear/tights.... See more
Company replied
I normally buy the Aero Brief in large and it is almost too loose so I tried a brief in medium and while it it is a bit tighter around the waist, it I think it fits a bit better. The main thing is th... See more
Company replied
Top tier quality I’ve ever had. It’s like nothing. The aswemove customer service is quick (under 5 minute response) and beyond helpful. I can tell when wearing these that someone who is into fitness i... See more
Company replied
Company details
Written by the company
AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.
Contact info
United States
- support@aswemove.com
- www.aswemove.com
4.6
Excellent
240 reviews
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This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Nothing compares
The Aspire Aero Briefs have raised my expectations of undergarments, I can't go back! They've managed to capture the freedom of boxers while maintaining support without the pressure line at the groin that most briefs suffer from, amazing. Also very responsive support staff.
2 June 2026
Unprompted review
Reply from AsWeMove
Thanks for the kind words and 5 stars, Charlie.
Was a gift- they liked them a lot and…
Was a gift- they liked them a lot and said comfort was great
19 May 2026
Reply from AsWeMove
Hi JL. Thanks for gifting AsWeMove.
Very innovative products
Very innovative products! Outstanding customer service!!
5 June 2026
Unprompted review
Reply from AsWeMove
Thank you very much, Paul. We appreciate your kind words and feedback.
Customer service was great
Customer service was great, received a pair of trunks to try out. They immediately rolled up my legs so I washed them to see if maybe they needed to relax and hang dry. Did not work, wore for several hours to no avail. I asked if I could return them for longer leg, they just gave me store credit for another pair. I hope the next pair work better!
3 June 2026
Unprompted review
Reply from AsWeMove
Thanks so much, Chris. We appreciate the 5-star review and kind words regarding our customer service. Let us know how the different style works for you and as usual, we're happy to help with any questions or concerns you may have.
Reply from AsWeMove
Thanks, David. This means a lot to us.
Good products and great customer support
I have ordered from AsWeMove a few times and have truly enjoyed the quality of the products. With my most recent order, I got a different material than the one I normally got, and it changed the overall shape of the garment. I reached out to Kenneth in customer service and he was very quick to resolve the issue. Good products + good customer service = repeat customer.
3 June 2026
Unprompted review
Reply from AsWeMove
Thank you for your continued support and for taking the time to share your experience. We're delighted to hear you've been enjoying the quality of our products over multiple orders. Different fabrics can definitely create a different fit and feel, so we're glad Kenneth was able to quickly help you find a solution that worked for you. We believe great products and great service should always go hand in hand, and it's rewarding to know that came through in your experience. Thanks for being part of the AsWeMove community—we look forward to serving you again soon.
First order I was lead wrong on the…
First order I was lead wrong on the sizing.
Second order I went with a different style and the recommended sizing worked great. Love them. 100 bucks down the drain for the first order. So hesitant about the third and looking at other options.
But the site and the ordering and payment and delivery was good.
19 May 2026
Reply from AsWeMove
Hey Jeff. Thank you for your feedback and for giving us another try. We're glad to hear that your second order worked out well and that you love the product, as well as that your ordering and delivery experience went smoothly. We did want to mention that we weren't able to find any communication from your name or email address in our support inbox regarding the sizing issue with your first order. We never want anyone to feel like they're stuck with a product that isn't the right fit.
We offer a 30-day risk-free guarantee, and our team is always happy to help with sizing questions or assist with an exchange to make sure you end up in the proper size. If you'd like, please reach out to our support team and we'll be happy to take a look at your order and see how we can help. We appreciate your honest feedback and hope we can earn your confidence for future orders.
I normally buy the Aero Brief in large…
I normally buy the Aero Brief in large and it is almost too loose so I tried a brief in medium and while it it is a bit tighter around the waist, it I think it fits a bit better. The main thing is the boys are held in place but there is no sensation of wearing underwear except for the waistband. It's the best of all worlds, no worries about falling out when wearing shorts but feels like you're going commando......
19 May 2026
Reply from AsWeMove
Thanks for giving the Medium a try and sharing such a detailed comparison. It's great to hear you found that sweet spot where everything stays securely in place without feeling like you're wearing anything at all.
That "held in place, but feels like going commando" experience is exactly what we're after. Support when you need it, freedom when you don't think about it. We're glad the Medium delivered a fit that worked even better for you, and we appreciate you taking the time to help others understand the difference. Thanks for being part of the AsWeMove community.
I found the website a bit misleading
I found the website a bit misleading. When prompted to use the Canadian site most would assume the prices were now be converted to Canadian dollars
Not the case. Turned out to be a little expensive. Also, they do fit big so be careful when ordering. Probably wasted $65
19 May 2026
Reply from AsWeMove
Thanks for your feedback. We're sorry to hear the experience didn't meet your expectations. We understand how seeing a Canadian site could create the expectation that prices would be displayed in Canadian dollars, and we appreciate you calling that out. We'll continue looking for ways to make pricing and currency information as clear as possible throughout the shopping experience.
Regarding sizing, our garments are designed with a highly flexible fabric that can fit differently from traditional underwear, and we know finding the right size can sometimes take a bit of trial and error. We're sorry to hear your first order wasn't the right fit. Please keep in mind about our 30 day risk-free guarantee and always feel free to email our customer support team for additional assistance.
Happy Customer.
The products are awesome and the customer service is outstanding. They are a little expensive, but I believe they are worth it. Thank you.
19 May 2026
Reply from AsWeMove
Thank you for the 5-star review, Brandon.
I made in mistake in ordering the size
I made in mistake in ordering the size, which I wanted cancelled. They did just that for me. (Stuff is pretty expensive!)
26 May 2026
Unprompted review
Reply from AsWeMove
Happy to assist you where we can, Marty. Thanks for choosing AsWeMove.
AsWeMove is a Premiere Underwear Brand
AsWeMove is some of the best underwear I've ever owned. Customer service is fantastic as well.
30 May 2026
Unprompted review
Reply from AsWeMove
Thanks so much, Ryan.
I never thought I'd love underwear this much!
I never thought I'd love underwear - it's just a functional necessity, right? Nope. These are comfortable, luxurious, and downright sexy. I can't stop buying more! Plus the few times I've had any issues over the last two years of buying them, the company has been super responsive and resolved my issues quickly and beyond my expectations. This is an outstanding product from a company that is clearly committed to providing five star service.
26 May 2026
Unprompted review
Reply from AsWeMove
Wow — this absolutely made our day. Thank you for taking the time to share this.
We love hearing from people who came in thinking underwear was “just underwear” and discovered how different it can feel when every detail is designed with comfort, performance, and confidence in mind.
And just as importantly, thank you for recognizing our team. We care deeply about creating not only exceptional products, but an experience that feels thoughtful and supportive long after checkout.
Your support over the last two years means a lot to us, and we’re incredibly grateful to have you as part of the AsWeMove community. We’ll keep working hard to earn every future order. ❤️
I made some errors on an order and sent…
I made some errors on an order and sent a quick note to customer service. The reply was nearly instantaneous and could not have been more gracious or helpful. You can tell a lot about a business when you need some extra attention. It was there and then some!
Oh -- and the products are amazing. I've bought nearly one of everything and can decide on my favorite!
25 May 2026
Unprompted review
Reply from AsWeMove
Thank you so much for this thoughtful note.
We truly believe that how a company shows up when something goes wrong matters just as much as the product itself, so it means a lot to hear that our team was able to help quickly and graciously.
And now we’re smiling at “nearly one of everything.” That’s the kind of problem we love to create. 😄 We spend an incredible amount of time obsessing over fabric, fit, and feel, so hearing that it’s hard to pick a favorite is about the highest compliment we could receive.
We’re grateful to have you with us — and we’ll keep doing our best to deserve your trust and your top drawer space.
The first order I got was xl see after…
The first order I got was xl see after one day the tend to loose elasticity and when I choose l the fit was good but still you can wear 1 day after they loose elasticity you need to review the size for all of them I mean is a great product is the future but you need to tune up please
27 May 2026
Unprompted review
Reply from AsWeMove
Thank you so much for the thoughtful feedback and for giving us another try with a different size. We’re really glad to hear you love the product overall and see the potential in what we’re building.
We also appreciate you calling out the elasticity and fit experience after a full day of wear. Feedback like this is incredibly valuable, and we’re continuously refining our sizing and fabric performance to make the experience even better.
Thanks again for your support.
Amazing products and company
Amazing products. Amazing customer service. Five stars isnt enough. This company is the whole package.
I have about thirty pair at this point . Almost all of the different styles they have. They make up 100% of my underwear collection.
23 May 2026
Unprompted review
Reply from AsWeMove
Thanks for the kind review, Chris. We appreciate it.
Akie in customer service
Akie in customer service. is awesome. He answered my question regarding wearing AWM trunks as a liner for board shorts. He even recommended the zero brief as an option which would be similar to a swim jock.
20 May 2026
Unprompted review
Reply from AsWeMove
Glad Akie was able to provide great customer support. Thank you for the 5-star review.
Personal and financial information shared and used without consent
This vendor shared my personal and financial information with Store.app and created a Store.app account with it, even though I did not provide consent for this and paid via Paypal. I had previously deleted a Shop account just days ago that was created by another unscrupulous merchant that similarly shared my data without consent in violation of state data privacy laws, because of Shop's aggressive and illegal practices (it puts items in my carts and placed two orders without my consent or me clicking anything authorizing it). I will never shop from AsWeMove again for this reason.
5/21/26, Response to Vendor's Message: Thank you for confirming that you shared my information with Shopify, thus allowing Shopify to create an account, track me, and share my information with additional parties without authorization, without my consent and in violation of the TDPSA. I will be sending you a formal TDPSA notice, so I encourage you to review your data sharing practices and relationship with Shopify as you have either authorized them to do the above without customer authorization or they are using data that you share with them outside of the allowed scope.
18 May 2026
Unprompted review
Reply from AsWeMove
We’re sorry to hear about your experience and understand your concerns around data privacy and consent. To clarify, AsWeMove does not create Shop App accounts on behalf of customers or sign anyone up for Shop Pay or Shop App services. Those accounts and features are managed entirely by Shopify and require customer action directly through their platform.
When an order is placed on our site, the information shared is limited to what is necessary for order processing and fulfillment through Shopify, our ecommerce platform provider. We do not authorize or control Shop App account creation, cart activity, or purchases made through Shop.
We respect our customers’ privacy and take these concerns seriously. If you have questions about how your information was handled, we’d be happy to help direct you to Shopify’s privacy and Shop App support resources for further clarification.
Response to customer: Shopify is the secure third-party payment platform we use to process transactions on our website. As part of the checkout process, certain customer information is shared with Shopify solely for payment processing, fraud prevention, order fulfillment, and related operational purposes.
We take customer privacy seriously and strive to comply with all applicable privacy laws and regulations. We appreciate you bringing your concerns to our attention, and we will review any formal notice you choose to send regarding this matter.
If you have additional questions about how your information is handled, you may also review Shopify’s privacy practices directly through their published privacy policy.
Great Company!
The customer service department is fantastic. They have always taken care of any questions or issues I have had. I will continue to do all
My business with this company.
20 April 2026
Unprompted review
Reply from AsWeMove
Thank you, Bill — that kind of loyalty means everything to us. We’re committed to making sure our customers feel taken care of long after the order is placed, so hearing that our team has consistently been there for you is incredibly rewarding. We truly appreciate your support and look forward to keeping you comfortable for a long time to come.
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