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Rated 5 out of 5 stars

Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... See more

Rated 1 out of 5 stars

I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... See more

Company replied

Rated 5 out of 5 stars

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... See more

Rated 5 out of 5 stars

We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... See more

Company details

  1. Computer & Accessories store

Information provided by various external sources

Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I bought a printer which broke down

I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not of stuck as I only had it for just over two weeks and only used it twice. The paper shouldn't of stuck in the 1st place. I took it to a printer engineer and showed him the way I pulled the stuck paper out and he confirmed it was the correct way!!!!
I sent you an email to tell you about the problem. And got no reply. Ive also sent an email since then and still no reply 😕

2 March 2026
Unprompted review
Athema logo

Reply from Athema

Hello, the printer was working perfectly fine as you have already said,due to the user pulling the paper out with force, a flag sensor was broken off att he rear which caused the damage. The customer didn't give us a chance to help remedy the situation.

Rated 5 out of 5 stars

Great experience

Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time. Its a fantastic service and I am extremely happy.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Good pricing & fast fulfilment

Good pricing & fast fulfilment

We ordered a touchscreen from Athema, to replace an existing screen inventory that was damaged at a show. Athema offered the best price for an exact replacement.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and responsive service

Website was easy to use; the correct product was delivered promptly at a reasonable price and has worked well since.
The company also responded promptly and efficiently to my emails: customer service was excellent!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Refurbished HL 5270DN and special need

With Darren's help I bought a refurb printer which fulfilled my need: A Brother laser printer at a great price with USB/Parallel interface. Also guided me to the Website where Brother Drivers can be downloaded. This allows me to use a Win10 laptop and my Win95 desktop (a museum piece!). Would highly recommend Athema.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Smiles all round.

Re: Kyocera FK1150
They answered my pre sales question (was it suitable for 240 volts?) promptly.
Package arrived this morning - on schedule
Well packed.
Parts exchanged in the printer (M2040dn).
Printer working OK by lunchtime
Client had big smile and so did I
What more could you ask for?
Thank you Athema Services

25 February 2025
Unprompted review
Rated 5 out of 5 stars

A good puchasing experience

My old HP Laserjet 1200 printer needed replacing, and I found that Athema had one. The replacement had to be identical, and Darren instilled a lot of confidence by patiently answering all my questions about it, some of them a bit unnecessary!

31 December 2024
Unprompted review

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