Banner for Atheneum
Atheneum logo
Visit website

Atheneum Reviews 

12,784
•
TrustScore 4.5 out of 5

4.6

Business and IT Consulting agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and well-coordinated. Many highlight the excellent service and user experience, noting smooth, efficient processes and clear communication from initial contact through consultations, ensuring a respectful and effective experience. However, some customers also noted that payment processing can be slow, with several reviewers experiencing delays of multiple weeks. This led some to follow up multiple times or prioritize other platforms due to extended waiting periods.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting excellent communication,... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth, efficient, and... See more

Payment

Customers had ambiguous experiences with payment, with many reporting prompt and timely payments, often... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Atheneum staff at different levels. Service was good, payment was a bit slow (4 weeks or more) but it was not a major problem. Consultation client was of great quality.

Rated 5 out of 5 stars

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all rou... See more

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

Excellent Expert Network Platform. However, the payment cycle can be reduced as 4 weeks is a very long time compared to other networks such as GLG, Third Bridge, Dialectica, etc. where the payment cyc... See more

Company details

  1. #27 of 31 best companies in Business and IT Consulting agency
  2. #4 of 8 best companies in Information Services

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,784)

1,533 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good communication

The research consultant that reached out to me was thorough and clear, asking good questions and giving me confidence to want to be involved. Sent timely emails and the communication was good all round.

23 July 2026
Rated 1 out of 5 stars

Payment

My payment was delayed . I was asked to complete the project within few days. However for payment I had to follow up multiple times.

3 August 2026
Rated 2 out of 5 stars

Payment was way too long

Payment was way too long - over 4 weeks. The slow payments are why I chose to respond to Athenium last for consultation calls. Competitors pay within 10 days.

2 August 2026
Rated 5 out of 5 stars

My experience is great

My experience is great because of the high pharmaceutical and medical competence level during the interviews. The excellent coordination and accompaning from the teams are real added values.

3 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look