Banner for Atheneum

AtheneumReviews 

12,627
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive approach, making interactions smooth and well-managed. The overall service and user experience are frequently highlighted as excellent, with many appreciating the clear guidance, efficient processes, and professional coordination. People also commend the customer service for its responsiveness and the ability to connect them with relevant professionals. However, some people mentioned dissatisfaction with payment processing, citing significant delays, late payments, or deductions from agreed fees. These reviewers often noted that payments were slower than expected or that they had to follow up multiple times to receive their due amounts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process, from scheduling to payment,... See more

User experience

People report positive experiences with user experience, describing it as excellent, easy, and efficient from... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers reporting prompt and smooth payment... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's clear, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process — from scheduling the interview to payment — was smooth and well-managed. The team provided clear and friendly guidance at every stage, responded promptly to any questions, and made... See more

Rated 5 out of 5 stars

You are polite, professional, and we do not have problems with the payment. The Staff is helpful and I believe you help all your clients and make your company bigger! Congrats.

Rated 5 out of 5 stars

First of all, the staff is very attentive and keen to help and assist in every way. The interactions via WhatsApp, email, phone call is very helpful.

Company replied

Rated 5 out of 5 stars

Everything was very systematic and professional. It was a great experience for me. The only thing that could be improved is that the payment could be made earlier.

Company replied


Company details

  1. #26 of 31 best companies in Business and IT Consulting agency
  2. #4 of 8 best companies in Information Services

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,627)

1,380 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First experience

I had an initial contact to schedule the meeting, which was great, but no one from Atheneum was present during the consultation.
Payment was made as planned.

It was a good experience.

16 June 2026
Rated 4 out of 5 stars

I recently participated in an expert…

I recently participated in an expert consultation project related to the food and dairy industry.

The communication process was professional and well organized, and the project scope was clearly explained in advance. The interview scheduling was flexible, and the team was responsive throughout the process.

Payment was processed as agreed, and the overall experience was positive.

One area for improvement would be providing slightly more background information on the client's objectives before the consultation. Overall, I would be happy to participate in future projects with Atheneum.

16 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look