Atlas Choice Reviews 

Quick and easy pick up and return

We made a booking, Atlas Choice cancelled the booking and kept our deposit.

There's no booking and local suppliers they will charge you again . Claiming atlas choice did not pay them for the booking .
Fraud atlas choice , they make the booking recieve a confirmation send it to you and don't pay the supplier . Then you have to pay again the supplier if you want the car .
Fraud stay way from this company

I used this company to hire in Murcia; they gave me Dickmanns (say no more)
Having had no refund of deposit from said company I contacted Atlas Choice for them to intervene. Turns out they have no clout and just want your money to book with them! Once they had rude/unhelpful replies from Dickmanns they just turn around and say 'raise it with the card company'.
Thanks for the incompetent disservice!

InOctober 2016 I paid Atlaschoice the fee for a car in Latvia provided by Greenmotion. Now Greenmotion is charging me because they have not received their money from Atlaschoice. Stay away from this company, they fool the clients.

Do not use this company - it is still operating and taking bookings whilst it is aware that it is not paying the funds to the local suppliers. Getting you to prepay and also pay up a second time locally. It's typical fraud like behaviour. The owners should be arrested, for such behaviours.

A booked a car rental with a Cyprus based company Kem Car.
The price was good.
Half year later Kem Car charged my credit card second time. When I called them, they told me that Atlaschoice did not pay them something so they just took the money out of my card.
I am calling Atlas Choice and cannot get through.
I am stuck between these two companies, and I wish I never did business with them.
My recommendation is to
STAY AWAY FROM ATLASCHOICE AND FROM KEM CAR.
don't use their services if you don't want to get strewed and then have to fight with them to get your money back.

Don't use them they are bankrupt and you will be charged twice!

Company is insolvent, I have been charged twice for my car hire as Atlaschoice is unable to pay their suppliers. DO NOT USE

We had a fully prepaid booking for a rental car and when we wanted to pick the car at Budget car in Denmark, it seemed that the booking 'disappeared'. Budget gave us a car and we were surprised to see that Budget deducted afterwards the full amount from the credit card that we gave as a guarantee.
We learned that Atlas Choice is in financial trouble and therefore did not pay Budget. Conclusions : not nice practice from Budget but most of all don't book with Atlas Choice / Atlas Option....

This is a broker company. I rented an Easy Rent car through them. It appears they did not pay Easy Rent and I have now been charged over £230 Easy Rent. I phoned to query this as I has already paid Atlas Choice. I was informed that as Easy Rent had been unable to get the money from Atlas Choice they have charged me instead.
I have contacted my bank to see if this is even legal.
I contacted Atlas Choice many times. They have stopped replying to emails but it is still possible to speak to them on the phone. The staff have been very unhelpful, rude and defensive.
Do not trust this company.
Do not use this company.

DO NOT USE-THEY ARE LIQUIDATING!!!

I booked a car for this Christmas, last April, for Iceland. Last week, I get a mail saying the supplier can't fulfill my booking, but they had moved it to a company called Green Motion. No problem, I thought, I just need a car.
A few days pass, and I notice my voucher still had the old suppliers details on it. So I mail to ask if this is correct as it wouldn't correspond. 2 days later they reply saying they will have to cancel my booking! I insist they do not and source a car elsewhere! This is where the nightmare has started. 5 days later, about 50 emails and 30 calls, and this is what really happened.
The staff all lie. Everyone contradicts the last one which you spoke, and some were even telling me my booking was still valid. They actually fully cancelled my booking yesterday. I contacted Green Motion and there was no booking in my name.
They are in breach of contract by cancelling our agreement, and therefore must compensate me, which only a manager can authorise, who have been in "a meeting" for 3 days solid.
And here's the icing. I contacted Hasso, my original supposed supplier, to ask them why they cancelled. They replied, stating in fact it was Atlaschoice(!) who cancelled, just yesterday, saying it was me who had cancelled!!! In fact, they supplied evidence and documents, proving that the company were in fact liquidating, and screwing over agents and people like me, by taking their money and then lying and cheating them!!

So if you use this company, do not expect a vehicle, do not expect to see your money again!

I had to cancel my trip and so I had to cancel my car hire. I understood from the Atlas terms that I would lose £50 because of the cancelation, fair enough. However, they promise to refund your money in 3-5 working days. It has now been 7 working days and still no refund. They blame this on IT error, then account problems etc.
To be honest, I don't care, I need that money - it is mine!

I've had a car booked for Iceland since August, deposit and balance all paid up, rental voucher received. We got to Iceland this morning only to be told they have gone bust, no monies had been transferred and if I needed the car then I would have to pay again and claim the money back, which being in Iceland with no car would have ruined the holiday completely. I am now £170 down having had to pay for the rental again and in fairness to the rental company over here, they have been helpful in providing the information we need to begin the claims process and have reassured that they will provide whatever evidence we need to assist in the claim. We're now having to try and out this out of our minds until we return to the UK on Sunday but such an awful start to our holiday. I will do whatever it takes to get my money back from these crooks... STAY WELL AWAY!!!

I rented a car from Green Motion in Rhodes via Atlas Choice in September, paying through Atlas Choice. Last week Green Motion took the cash off my credit card for the rental which means I have now paid twice. Green Motion told me that Atlas Choice sent them a list of 30 customers who they are not going to pay for and hence its left Green Motion with severe cash flow issues. When I called Atlas Choice again to inform them what Green Motion said they gave me the scripted story that I heard before about Green Motion being unable to process vouchers properly. If Atlas Choice cared about their customers they would manage the relationships with their local providers better to ensure this kind of thing does not happen. Atlas choice are crooks they had no interest in trying to help me and just told me to go claim the money back through my bank so that they can keep the cash themselves and not pay it to the local provider.

We used this company Atlas to hire a car from Goldcar at Tenerife airport. We hired 2 cars and all was well until we got home. Instead of refunding the holding charge of £70 they have taken another £70 out of my account and only partially refunded my husband. We are still in discussions with Atlas, my bank and my husbands bank. Atlas seem to not know what's going on and every time I email them they say that their partner ,Goldcar, haven't replied! Which I think is just their way of stalling.

AVOID, it may seem a good deal but save yourself all this bother!

I have contacted your customer service dept 4 times regarding this matter to no avail as the money has still not been paid to my account , so as a result I will never use this company again or dickmans . I have now been in contact with my credit card company who have put it in dispute !!! as it will be 8 weeks since I returned the car in perfect condition in which dickmans agreed and assured me the money would be paid into my account inside 30 working days . regards W Miller .

Reserved a Mercedes C Class, BMW 4 Series, Audi Q3, Infiniti or similar for a very special family wedding. Atlas placed the business with Easirent, who basically robbed me!

The car suddenly became a FORD MONDEO and I was charged £30 for fuel when there was les than quarter of a tank in the vehicle (on board computer stated 60 miles). I will not be using Atlas or Easirent again and I have recommended to my family and wide expat friend network that they do not either!

The manager in point of drive of the car of 30 minutes spoke by phone and ignored us, only then the narration that with our reservation (didn't explain) any problems and again continued communication by phone. 1 hour later us reported that our car is unavailable and that because of malfunctions in network they can't make anything. The manager suggested to go together with him to other office where at last issued other car. And though this car was higher a class, the manager fluently showed it and didn't even instruct about system of the plant without key then escaped for lunch and closed office, and we tried to get 30 more minutes a car on a heat.

Absolute cowboys!!!!!
Got a fantastic low price. One month later, the hire company in Italy have charged me again. Atlaschoice customer services say it is nothing to do with them and offer no help at all..........they are a disgrace!!!!