Atletbutiken Reviews 435

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

As others experienced it, I placed an order 15 days ago and I still have no answer from them. I sent them an email 10 days ago, without answer. I sent a second email few days ago to ask for a refu... See more

Rated 1 out of 5 stars

Orders take very long time to send. My order taken 5 days for send to dhl service point! I Think that I should wait another 5 days to receive it because it’s weekend now. I didn’t recommend this com... See more

Company replied

Company details

  1. Fitness and nutrition

Information provided by various external sources

Atletbutiken är en av Sveriges snabbast växande företag inom träning och hälsa. Vi erbjuder dig allt du behöver inom träning såsom kosttillskott och träningsutrustning. Atletbutiken levererar produkter inom segmenten Crossfit, styrkelyft, tyngdlyftning och fitness.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

435 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam website?

As others experienced it, I placed an order 15 days ago and I still have no answer from them.
I sent them an email 10 days ago, without answer.
I sent a second email few days ago to ask for a refund, without answer.

I am now asking Klarna their help regarding this delivery.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from here!!!

It seems like it happened again.
I placed an order through their website, and my order never arrived.
I have literally sent them five emails, and no one has responded.
I lost my money and everything I bought.
Don't buy anything from here!!!

10 March 2025
Unprompted review
Rated 5 out of 5 stars
Atletbutiken logo

Reply from Atletbutiken

Hi Anders,

Thanks for your review. You are always welcome back when you need something from us.

Ønsker dig en dejlig aften :)

Best Regards,
Atletbutiken

Rated 5 out of 5 stars

Fast delivery

23 April 2021
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Hi Elina,

Thanks for your review. We are pleased to hear that you are satisfied with the delivery time.

Wish you a nice day.

Best Regards,
Atletbutiken

Rated 1 out of 5 stars

Never answering on mail

Never answering on mail, hard to contact

6 January 2021
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Hej Anton,

Tack för ditt omdöme. Vi kan inte se att vi varken mottagit något mail ifrån dig eller någon beställning i ditt namn. Vi har därför bett dig inkomma med kompletterande uppgifter för att se vad det är vi inte ska ha besvarat dig med. Du får gärna återkomma till oss genom att antingen svara på det mailutskick som har skickats ifrån Trustpilot med kompletterande uppgifter eller kontakta oss på support@atletbutiken.com.

Med vänlig hälsning,
Atletbutiken

Rated 1 out of 5 stars

It took a weekend to ship it

2 October 2020
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Hej Patrick,

Tack för ditt omdöme. Vi ser att du beställde ett par Victory Grips som har en leveranstid på upp till fyra veckor. Vi har information om detta under leveransinformationen på vår hemsida och därför är det alltid bra att läsa igenom leveransinformationen så det inte blir några missförstånd. Det är dock självklart jättetråkigt om du missade den informationen när du genomförde din beställning. Nu kunde vi skicka din beställning fortare än så och det är givetvis alltid vår förhoppning att kunna göra. Vi hoppas du blir nöjd med dina grips.

Med vänlig hälsning,
Atletbutiken

Rated 5 out of 5 stars

Thanks alot

Thanks alot
Mycket bra

10 September 2020
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Tack själv. Hoppas du blir nöjd med din beställning!

Med vänlig hälsning,
Atletbutiken

Rated 1 out of 5 stars

So bad

Orders take very long time to send.
My order taken 5 days for send to dhl service point! I Think that I should wait another 5 days to receive it because it’s weekend now.
I didn’t recommend this company to anyone. atletbutiken 👎

28 May 2020
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Hi Fares,

Thanks for your feedback. Due to very high load right now delivery times may be dealyed. We have noted this on our website in order for our customers to be aware of it. We see that your order was sent four days after you placed your order and our standard deliveries are normally shipped within 2-4 days, which is also stated in our terms of purchase. Of course it is unfortunate if you are still not satisfied and we appreciate you taking the time to leave your feedback.

Best regards,
Atletbutiken

Rated 1 out of 5 stars

Changed the flavor I ordered

Changed the flavor I ordered from Strawberry to Vanilla and sent it to me thinking I would not notice, Would not order from here again.

15 May 2020
Unprompted review
Atletbutiken logo

Reply from Atletbutiken

Hej Linus!
Vi kan inte se att vi fått in något mail från er, vi kan faktiskt inte se i vårt system att ni gjort någon beställning hos oss överhuvudtaget i ert namn. Självklart byter vi ut er produkt om ni fått fel vara, utan någon extra kostnad. Återkom gärna till oss med ditt order nr så vi kan lösa att ni får rätt smak.

Rated 5 out of 5 stars

5 Stars!

Fast shipping, delivery. Greatly satisfied! Will definitely order in the future again!

9 May 2020
Unprompted review

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