atticuspoetry.com Reviews 

7
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

7 reviews

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2.4

All reviews

(7)

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Rated 1 out of 5 stars

I ordered a necklace from them and wore…

I ordered a necklace from them and wore it 2 times, removing it when showering, going to bed, etc. I was taking it off before going to sleep and the actual chain just broke in half (under a week of owning it and it was a $90 necklace). I received compliments the 2 times I wore it and had even referred people to the site and everything to shop it, yet they refuse to fix or replace their poorly made chain I paid $90 for. I am telling my friends and family not to order from them. NEVER will I give my business to them again. Horrible business model and crappy customer service.

26 April 2022
Unprompted review
Rated 1 out of 5 stars

This site is a joke

Do not order from this site! Very disappointing customer service and business practices! I had ordered an item. Received the item that was not as described. When I reached out to them about it they said that I can send the item back for a possible refund. (I say possible based off other reviews I'm seeing and the way they are handling their order with me.) They then said that the original item I ordered wasn't in stock any longer and offered no solution or compensation. They didn't even know if the item would ever exist again. The overall experience was a complete waste of my time and money. Highly disappointed.

31 January 2022
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Do not buy anything here!
I ordered a pendant online and received a confirmation email. I waited and waited for an order update. Nothing.
After 2 weeks I asked them when my order is getting shipped. No answer. One week later I emailed again. No answer.
I send a dm on Instagram. No answer.
I wrote again after more than a months of waiting, telling them I think the whole thing is scam.
Few minutes after that I got an email back,telling me they never received an email and that the are soo sorry...they told me the pendant I ordered is not available anymore but I can switch to something else if I want.

Really? You got my money but don't tell my my order isn't available anymore until I ask for information 3 times?!

This is really untrustworthy...

1 September 2021
Unprompted review
Rated 1 out of 5 stars

Horrible shipping/customer service/business model

I ordered two items, only one arrived. When I contacted them about my missing item they said their warehouse messed up and my item was on it's way. Weeks later it never came, I reached out again and they said it was still on its way, then they emailed that it was actually out of stock and I could get a refund or another item at the same cost. I have asked for a refund every single day for 6 weeks. I still have not received it but they said it was coming. Do not shop here!!!!

17 June 2021
Unprompted review
Rated 2 out of 5 stars

Awful Customer Service. Don’t Send Updates on Orders

Originally sent an email asking about sizing since they didn’t have it up on the website and never received a response after 5 days. Was frustrated but assumed The delay was Covid related. Ended up placing an order and after another week and a half I emailed again asking for tracking. No response. Went through their insta, got a response to email “these” people since Atticus doesn’t deal with the shop. The people I was sent to were the same people I’ve been emailing with no response. Finally after 5 or so days of emailing every day, finally received A response that the items were back ordered and wouldn’t be in stock for at least a week. They couldn’t even tell me when, so I asked for a full refund. They tried to have me keep the order until I had to ask for a refund yet again. They finally refunded. Why have things on the website that say IN STOCK and not have them in stock!? OR how about relaying the delay info as soon as you know to the people who paid $60+ for a plain sweater?! Awful customer service that has left a bad taste in my mouth.

26 June 2020
Unprompted review

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