Apparently the definition of a one star review includes the terms unacceptable, unreasonable and RUDE......which somewhat sums up my eBay experience with this company. I messaged “David” with w... See more
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As a long term user of Cyrus equipment I was very happy to replace my original system with the Cyrus Lyric, especially at a very favourable price from Creative Audio. Staff were very helpful and a d... See more
Always a pleasure! Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.
So, I’m still waiting for my new AL Audio sub speaker to replace the used one I didn’t order. Somehow it shows on the invoice they sent me, that it was used. Well, I stay away from used items and pref... See more
Company details
Contact info
Creative Audio, 9 Dogpole, SY1 1EN, Shrewsbury, United Kingdom
- sales@audio-express.co.uk
- www.audio-express.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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excellent service
I received very good communication, clear explanation, and fast delivery.
Thank you
Have bought in shop and on-line (after…
Have bought in shop and on-line (after viewing in shop and thinking!!!). Always excellent knowledge, advice and service
Fast delivery and good price
Faultless Service
Faultless service totally understood my requirements. Gave me their professional recommendations and then gave me time to mull over the advice. I never felt under any pressure. Prices are also highly competitive and goods arrived well packaged and as described. Immensely satisfied and I won't hesitate in making further purchases.
Chris
Really excellent service and a great…
Really excellent service and a great price. They guys rang to check I had ordered the correct component, as well as checking I ha the best arrangements for delivery. Will use them again.
Excellent customer service & I’ll use again
Excellent customer service. music selection, added to mine, proved excellent speaker sampling and selection
As described
As described, good service, delivered on time
The phone call confirming the Web order was a nice personal touch in such an automated world.
Great price and efficient delivery…
Great price and efficient delivery letting me choose my delivery day well in advance. Well packaged. Would use again.
excellent service
excellent service. received my speakers next day as promised. great price, so say b grade but i couldnt see a mark on them!! really happy
5 Star Review
Friendly, expert advice from very helpful and knowledgeable staff. They even loaded my very weighty purchases into my car for me. Excellent!
great product,great service,will use…
great product,great service,will use again in the future.
As always great help from the staff and…
As always great help from the staff and the product is perfect and has been great to listen to music with.
Very good service prompt would and will…
Very good service prompt would and will use again at some point.
Dali Opticon 6 Speakers
Just bought a pair of Dali Opticon 6 speakers from Creative Audio and they are brilliant. Creative Audio's advice, knowledge, service and price was unbeatable - thanks Stuart. They have been my go to HiFi shop for more than 25 years and I would not hesitate in recommending them.
Had a smooth and faultless purchasing…
Had a smooth and faultless purchasing journey, good comms and delivered as and when promised.
Excellent service
Excellent service. Product exactly as described. A follow up phone call was received immediately after online order was placed to ensure the purchase was as expected and to offer immediate support. Arranged delivery date was met and packaging of very good quality. Cannot fault the service offered by this very customer friendly company.
Really happy to recommend to other potential customers.
I bought a new Marantz PM6006 UK…
I bought a new Marantz PM6006 UK special edition app from Creative Audio, Shrewsbury. The service and advice was excellent. They even price matched the amp to that of a different shop to save me travelling 100s of miles to get one. The amp is perfect for me, fills my 2 large rooms with ease.
Excellent service highly recommend.
Audio Express gave me good advice over…
Audio Express gave me good advice over the telephone and I bought a Cyrus CDi from them. I am very pleased with my purchase and would recommend Audio Express without hesitation.
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