AudioNova Reviews 

4,472
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Det var en god ide at få de nye høreapparater og en meget GOD behandling, og stor ros til Frederikssund.

Rated 5 out of 5 stars

Ms. Melissa Cooley's professionalism, at Bellaire Dr. S. of Texas, is fully demonstrated in my very first visit today. Without any hesitation, I highly recommend anyone who needs his/her hearing ev... See more

Company replied

Rated 5 out of 5 stars

Shamali was wonderful! She was professional, knowledgeable, and kind. She was very caring and took time to address any issues we had and to explain everything. We have been very happy with Audio N... See more

Company replied

Rated 5 out of 5 stars

God og professionel service og rådgivning, glad for mine nye Phonak høre aperater, og en god pris for mig. Kan kun anbefale Audionova (Rønnede). Kai Gabriel

Company replied

Company details

  1. Hearing Aid Shop

Written by the company

AudioNova er landsdækkende og Danmarks største kæde af private hørecentre. Vi har hørecentre fordelt over hele landet, hvorfra vi udleverer, servicerer og sælger høreapparater og tilbehør. I Danmark kan vi frit vælge mellem at få høreapparater i offentlig eller privat regi, og det er vores mål at være danskernes foretrukne hørecentre. Derfor tilbyder vi også mange forskellige høreapparater, som dækker forskellige behov fordelt på forskellige priskategorier.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,472)

878 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I contacted them and filled out a form…

I contacted them and filled out a form to this day. I still haven’t had a word and no product has been sent. Makes me very curious about the integrity and legitimacy of This company. If I hear from them, I will definitely send an update

5 September 2024
Unprompted review
AudioNova logo

Reply from AudioNova

Dear Lucky. Thank you for reaching out, but could you please supply some more information via email to info@audionova.dk, so that we can help you? BR AudioNova

Rated 5 out of 5 stars

From beginning until the end I was…

From beginning until the end I was treated with respect and caring. Cecelia made me feel welcome and was 100 % professional.

22 September 2024
AudioNova logo

Reply from AudioNova

Thank you very much for your review.
Best regards AudioNova

Rated 5 out of 5 stars

Good one

Very good service & experience.

15 July 2024
AudioNova logo

Reply from AudioNova

Dear Priya

Thank you for your kind words. We really appreciate your review here on Trustpilot.

Best
AudioNova

Rated 5 out of 5 stars

Super god service

23 June 2024
AudioNova logo

Reply from AudioNova

Kære Inga

Mange tak for din anmeldelse. Vi sætter stor pris på, at du deler din tilfredshed her på TrustPilot.

Venlig hilsen
AudioNova

Rated 5 out of 5 stars

god service

17 May 2024
AudioNova logo

Reply from AudioNova

Kære Tina

Mange tak for din anmeldelse. Vi sætter stor pris på, at du deler din tilfredshed her på TrustPilot.

Venlig hilsen
AudioNova

Rated 5 out of 5 stars

God service

God service

1 March 2024
AudioNova logo

Reply from AudioNova

Kære Lene

Mange tak for stjernerne – vi er glade for, at du deler det her på Trustpilot, at du har haft en god oplevelse hos os.

Venlig hilsen
AudioNova

Rated 5 out of 5 stars

God service

29 January 2024
AudioNova logo

Reply from AudioNova

Kære Sten

Mange tak for din anmeldelse. Vi sætter stor pris på, at du deler din tilfredshed her på TrustPilot.

Venlig hilsen
AudioNova

Rated 5 out of 5 stars

God service

God service - tak for det.

7 January 2024
AudioNova logo

Reply from AudioNova

Kære Else
Tak fordi du har taget dig tid til at anmelde din oplevelse hos os. Vi er glade for at høre, at du har følt dig godt behandlet.

Venlig hilsen AudioNova

Rated 5 out of 5 stars

just amazing

just amazing, Katja has helped me so much and this hearing aid has really helped me every day and changed my life for the better. Audionova always kept in great contact with me and was always receptive to any issues I had. I have no complaints and will be referring my mother to the service. -Mathias

2 December 2023
AudioNova logo

Reply from AudioNova

Dear Mathias

We are thrilled that you had a great experience in our shop. Thank you for your kind words and the 5 stars review.

Best
AudioNova

Rated 5 out of 5 stars

God ser service

4 November 2023
AudioNova logo

Reply from AudioNova

Kære Gerda

Mange tak for stjernerne – vi er glade for, at du deler det her på Trustpilot, at du har haft en god oplevelse hos os.

Venlig hilsen
AudioNova

Rated 1 out of 5 stars

No delivery happened

Very disappointed I ordered from the web shop and after 1 week I called to have an update of my delivery the person didn’t know what has happened they said they will contact me the next day I called again and the same story after 2 weeks nobody was calling me and nobody knew what was happening with my order therefore I decided to have it canceled.

16 June 2022
Unprompted review
AudioNova logo

Reply from AudioNova

Hi Cristina.
We are very sorry that you have had a bad experience with our webshop. This is for sure not the service level that we aim for. Unfortunately, there has been a period of several major issues and we are working hard to solve them and improve the webshop flow.
Kindest regards AudioNova

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look