I recently inherited an IRA following the death of my partner. I knew I wanted to invest in a gold IRA. When I Called Augusta , that was the extent of my knowledge. The representative brought me up to... See more
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Review summary
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I appreciate the time making me comfortable with my 1st IRA rollover. I was allowed time to consider what metals to buy, strategy to consider, and the pros and cons of the different decisions were cl... See more
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I had a really wonderful experience with Augusta. The people that help you provide as much information as possible so you can make the most informed decisions when purchasing metals. It is almost a... See more
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Agusta introduced me (and my wife) to alternative retirement investing in such an "informed" way that we asked ourselves; "Why hadn't we done this sooner ". Gold and silver will always be "valuable",... See more
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Company details
- Alternative Financial Services
- Gold and silver trading company
- Investment service
- Non-bank financial service
- Retirement Scheme
About Augusta Precious Metals
Written by the company
A Different Gold IRA Experience: Education, Transparency, Support
Since 2012, Augusta has helped thousands understand gold IRAs and ask better questions to choose the right gold and silver provider. With salaried educators. No commission. Straightforward pricing. And account lifetime support.
For more information, request your free gold ira guide at Augustapreciousmetals.com. For assistance, contact our customer care team at support@augustapreciousmetals.com.
With Augusta, investors explore precious metals comfortably and confidently. Clear facts. Straight answers. Red carpet service.
Augusta has earned 4,000+ 5-star ratings across trusted review platforms, plus recognition from:
- Money Magazine: “Best Overall Gold IRA Company,” 2022–2026
- Investopedia: “Most Transparent,” 2022–2026
- Better Business Bureau: A+ rating, outstanding record
- Business Consumer Alliance: AAA rating, trusted reputation
- Trustlink: 5/5 stars
- Google My Business: 4.9/5 stars
- ConsumerAffairs: 4.8/5 stars
During Augusta’s signature one-on-one web conferences, people learn about precious metals before they decide. And the company assists with product selection and 95% of custodial and storage paperwork.
At Augusta, transparency means:
- Straightforward precious metals pricing
- Streamlined account setup
- Detailed explanations
- Clear communication
- Account lifetime support
Many come to Augusta after speaking with other gold IRA companies. Augusta helps them understand the facts and explains how some use unfair tactics: “Free silver” that isn’t free. High-cost endorsements that elevate pricing. High-pressure sales. Hidden costs.
Augusta is different, with salaried educators who earn no commission—so they have no incentive to push what people don’t need. And every customer pays zero fees for up to 10 years.
Ask about Augusta’s 100% satisfaction, buyback, and 7-day price guarantees.
For more information, request a guide.
Website: Augustapreciousmetals.com
Support: support@augustapreciousmetals.comOutstanding Record, Trusted Reputation
Written by the company
Our Promise to Treat You Right
The Highest Standards in the Industry
Augusta’s 100% SATISFACTION GUARANTEE ensures you are in control. If you're not satisfied, switching companies is just a click away. For assistance with any question you may have, contact support@augustapreciousmetals.com.
Ask about these BONUS GUARANTEES: 100% 7-Day Money-Back Guarantee on qualified purchases & Highest Buyback Guarantee.
Contact info
5830 E 2nd St, 82609, Casper, United States
- 1-800-700-1008
- support@augustapreciousmetals.com
- www.augustapreciousmetals.com
4.8
Excellent
360 reviews
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Replied to 100% of negative reviews
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Reply from Augusta Precious Metals
Steven, thank you for the 5 stars. It's true, transparency is very important to the way Augusta Precious Metals helps customers understand gold IRAs and make retirement savings decisions. We appreciate you calling that out.
Sincerely,
The Augusta Customer Care Team
Reply from Augusta Precious Metals
Renee, thank you so much for saying this. Augusta Precious Metals wants to be truly helpful to customers and simplify gold IRAs for retirement. We appreciate your review.
Sincerely,
The Augusta Customer Care Team
The zoom calls helped me understand how…
The zoom calls helped me understand how it works. They were very patient.
24 April 2026
Reply from Augusta Precious Metals
Tony, so glad the calls helped. Step-by-step explanations are an important part of how Augusta Precious Metals helps customers understand gold IRAs and make retirement savings decisions. Thanks for sharing this.
Sincerely,
The Augusta Customer Care Team
First time purchasing precious metals…
First time purchasing precious metals the Equity Trust staff are incredible to work with. They provide person specific education. Thank you!
21 April 2026
Unprompted review
Reply from Augusta Precious Metals
Hello, Angela. Thanks so much for this. Augusta Precious Metals' education-first approach is designed to help customers really understand gold IRAs to see if they fit into their own retirement plans. Glad this was helpful.
Sincerely,
The Augusta Precious Metals Customer Care Team
Reply from Augusta Precious Metals
Sabine, we really appreciate you calling this out. Clear communication and solid education are at the core of how Augusta Precious Metals works with customers who are exploring gold IRAs for retirement. Thanks for taking a moment to share.
Sincerely,
The Augusta Precious Metals Customer Care Team
So far so good!
So far so good!
Went through the very comprehensive educational and "orientation" session today with a group of very well informed Augusta representatives. The process is high touch in a world of low-touch, no-touch experiences. I am still in the process and have not fully funded or purchased but I feel confident, both based on my research as well as it the way I have been treated so far.
15 April 2026
Reply from Augusta Precious Metals
Joshua, it’s good to hear your research and the way you’ve been treated are lining up. Augusta Precious Metals takes a high-touch, education-first approach so customers can feel confident about protecting retirement savings. Thanks so much for your review.
Sincerely,
The Augusta Precious Metals Customer Care Team
Metals IRA
Nate and Kevin took their time to explain how Augusta works and the metals market in general.
14 April 2026
Reply from Augusta Precious Metals
Thank you for your review. So glad you were able to walk through everything and get a broad view of precious metals. Augusta puts a strong focus on education so customers can make informed decisions about their retirement savings.
Sincerely,
The Augusta Precious Metals Customer Care Team
The education that they offered was…
The education that they offered was excellent we understood everything and made the decision to move our retirement account over to Augusta Previous Metals.
Thank you!
6 April 2026
Reply from Augusta Precious Metals
Carolyn, thank you so much. It’s great to hear the education helped you feel comfortable making this move. At Augusta Precious Metals, we focus on clear, straightforward gold IRA information so people can make confident retirement decisions.
Sincerely,
The Augusta Precious Metals Customer Care Team
Customer service is outstanding and…
Customer service is outstanding and pricing is simple and transparent.
13 April 2026
Reply from Augusta Precious Metals
Thank you so much, Duncan. Augusta's goal is to make this kind of retirement protection service easy, with clear information. We were happy to help you carry out your gold IRA strategy.
Sincerely,
The Augusta Precious Metals Customer Care Team
Absolutely enjoyed working with…
Absolutely enjoyed working with everyone at Augusta, they all did a wonderful job guiding me through the process. The information was spot on throughout.
Even with a few bumps in the road (nothing to do with Augusta) they were there working diligently to the end!!!
A very special thanks to Sarah Corvey for going above and beyond to help me through this process, and being a great representative of Augusta! ⭐️⭐️⭐️⭐️⭐️
Sincerely, Scott Jackson
7 April 2026
Reply from Augusta Precious Metals
Scott, this is great to hear. It was a pleasure working with you. Taking the time to go through everything carefully is an important part of moving forward with a gold investment, including a gold IRA for retirement protection. We appreciate your kind words.
Sincerely,
The Augusta Precious Metals Customer Care Team
Straight forward who they are and what…
Straight forward who they are and what they do for us. Like the zoom meetings how it worked and very informative.
2 April 2026
Reply from Augusta Precious Metals
Michael, thank you very much for your review. It’s good to hear the straightforward approach worked well for you. It's so important to first understand gold IRAs before making a decision for retirement protection. We're here to help.
Sincerely,
The Augusta Precious Metals Customer Care Team
Exceptional service in dealing with the…
Exceptional service in dealing with the responsible individuals. In processing the necessary paperwork.
25 March 2026
Reply from Augusta Precious Metals
This is good to hear, James. We’re committed to making the gold IRA process smooth and easy, so you can feel confident about this retirement protection step. We appreciate your note and look forward to supporting you in the future.
Sincerely,
The Augusta Precious Metals Customer Care Team
The webinar
Victoria, Zach, and Daniel presented the information clearly and concisely, while always addressing every question immediately. The information provided was fundamental and informative.
31 March 2026
Reply from Augusta Precious Metals
John, thank you very much for your review. It’s to your credit that you asked lots of questions and took time to be thorough about the gold IRA process. Good information is essential for retirement protection decisions like this, and we’ll be here to keep providing it.
Sincerely,
The Augusta Precious Metals Customer Care Team
Representatives walked me through the…
Representatives walked me through the process every step of the way. As a newcomer to the precious metals investing game, this was key in ensuring that I was confident enough to begin my investing journey.
23 March 2026
Reply from Augusta Precious Metals
Brian, thank you very much for your review. We’re dedicated to giving investors transparent information as they work toward retirement protection through precious metals. We’ll be here to support you all along the way.
Sincerely,
The Augusta Precious Metals Customer Care Team
They were very great in explaining…
They were very great in explaining everything and having different individuals on the phone explaining each step of the way. They all took a lot of time with me which was very appreciative. Great customer service.
27 March 2026
Reply from Augusta Precious Metals
Joseph, thank you very much for your review. It’s to your credit that you took the time, too, to go through the gold IRA process carefully. We hope having experts involved at each step helped you feel confident about this retirement step.
Sincerely,
The Augusta Precious Metals Customer Care Team
Great experience
Great education, very pleasant, professional and allowed me to be in control of transactions without pressure.
27 March 2026
Reply from Augusta Precious Metals
David, thank you very much for your review. We know how important it is to get good gold IRA information and be in control without pressure as you make decisions for your retirement. We are happy we could help.
Sincerely,
The Augusta Precious Metals Customer Care Team
They were very helpful and kind
26 March 2026
Reply from Augusta Precious Metals
Arden, it's so nice to hear this. We know how important a gold IRA retirement protection decision is, and we're committed to keeping things smooth and easy. We'll be here to help all along the way.
Sincerely,
The Augusta Precious Metals Customer Care Team
Concise information
Concise information, you got me with the flat 5% spread. I look forward to getting my SDIRA opened up with you and transferring funds.
Thank you,
DH
26 March 2026
Reply from Augusta Precious Metals
Dan, thank you very much for your review. The information is meant to be transparent and straightforward, so it's easy to confidently move ahead with a gold IRA. We look forward to working with you on your next retirement protection steps.
Sincerely,
The Augusta Precious Metals Customer Care Team
The economic insight
17 March 2026
Reply from Augusta Precious Metals
Patrick, thank you very much for the five stars. We appreciate you calling out the economic insight available in our educational materials — such an important part of understanding gold IRAs and retirement protection with precious metals. We’re here to help whenever you need us.
Sincerely,
The Augusta Precious Metals Customer Care Team
Buying Precious Metals
Buying gold and silver is very different from buying equities. Anytime I had a question or concern, they had someone speak to me to explain and clarify things.
18 March 2026
Reply from Augusta Precious Metals
Hello, Alejandro. That kind of service for buying gold and silver is a tradition at Augusta. It has been our pleasure to assist you and we look forward to being a resource for you going forward.
Sincerely,
The Augusta Precious Metals Customer Care Team
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