I recently inherited an IRA following the death of my partner. I knew I wanted to invest in a gold IRA. When I Called Augusta , that was the extent of my knowledge. The representative brought me up to... See more
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Review summary
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I appreciate the time making me comfortable with my 1st IRA rollover. I was allowed time to consider what metals to buy, strategy to consider, and the pros and cons of the different decisions were cl... See more
Company replied
I had a really wonderful experience with Augusta. The people that help you provide as much information as possible so you can make the most informed decisions when purchasing metals. It is almost a... See more
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Agusta introduced me (and my wife) to alternative retirement investing in such an "informed" way that we asked ourselves; "Why hadn't we done this sooner ". Gold and silver will always be "valuable",... See more
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Company details
- Alternative Financial Services
- Gold and silver trading company
- Investment service
- Non-bank financial service
- Retirement Scheme
About Augusta Precious Metals
Written by the company
A Different Gold IRA Experience: Education, Transparency, Support
Since 2012, Augusta has helped thousands understand gold IRAs and ask better questions to choose the right gold and silver provider. With salaried educators. No commission. Straightforward pricing. And account lifetime support.
For more information, request your free gold ira guide at Augustapreciousmetals.com. For assistance, contact our customer care team at support@augustapreciousmetals.com.
With Augusta, investors explore precious metals comfortably and confidently. Clear facts. Straight answers. Red carpet service.
Augusta has earned 4,000+ 5-star ratings across trusted review platforms, plus recognition from:
- Money Magazine: “Best Overall Gold IRA Company,” 2022–2026
- Investopedia: “Most Transparent,” 2022–2026
- Better Business Bureau: A+ rating, outstanding record
- Business Consumer Alliance: AAA rating, trusted reputation
- Trustlink: 5/5 stars
- Google My Business: 4.9/5 stars
- ConsumerAffairs: 4.8/5 stars
During Augusta’s signature one-on-one web conferences, people learn about precious metals before they decide. And the company assists with product selection and 95% of custodial and storage paperwork.
At Augusta, transparency means:
- Straightforward precious metals pricing
- Streamlined account setup
- Detailed explanations
- Clear communication
- Account lifetime support
Many come to Augusta after speaking with other gold IRA companies. Augusta helps them understand the facts and explains how some use unfair tactics: “Free silver” that isn’t free. High-cost endorsements that elevate pricing. High-pressure sales. Hidden costs.
Augusta is different, with salaried educators who earn no commission—so they have no incentive to push what people don’t need. And every customer pays zero fees for up to 10 years.
Ask about Augusta’s 100% satisfaction, buyback, and 7-day price guarantees.
For more information, request a guide.
Website: Augustapreciousmetals.com
Support: support@augustapreciousmetals.comOutstanding Record, Trusted Reputation
Written by the company
Our Promise to Treat You Right
The Highest Standards in the Industry
Augusta’s 100% SATISFACTION GUARANTEE ensures you are in control. If you're not satisfied, switching companies is just a click away. For assistance with any question you may have, contact support@augustapreciousmetals.com.
Ask about these BONUS GUARANTEES: 100% 7-Day Money-Back Guarantee on qualified purchases & Highest Buyback Guarantee.
Contact info
5830 E 2nd St, 82609, Casper, United States
- 1-800-700-1008
- support@augustapreciousmetals.com
- www.augustapreciousmetals.com
4.8
Excellent
360 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Augusta - Great Experience
Augusta and their representatives provided very thorough explanations of their processes.
23 February 2026
Reply from Augusta Precious Metals
Hello, Teresa, and thank you for sharing this information about your experience with the Augusta Retirement Protection Team. We know how important it is to get thorough information about gold and silver IRAs. We are here to help!
Sincerely,
The Augusta Precious Metals Customer Care Team
Wonderful experience
Wonderful experience! No high pressure sales tactics, just 100% educational information. Augusta is the best choice for metals IRAs. At the end of the process, I learned I was thinking of buying a product that did not match my goals. The A.M. team helped me correct my thinking and saved my long term growth strategy. Thank you Augusta team!
21 February 2026
Reply from Augusta Precious Metals
Tom, it has been a pleasure working with you. The Augusta Precious Metals gold IRA team is highly motivated to help investors like you get the transparent information you need about retirement protection with precious metals. It's very gratifying to know the process helped you with your long-term strategy. Call on us whenever needed.
Sincerely,
The Augusta Precious Metals Customer Care Team
Super professional and detailed…
Super professional and detailed presentations to give customer confidence in buying gold IRA. I'm glad I found this company.
20 February 2026
Reply from Augusta Precious Metals
Brandon, we're very happy to help with your precious metals IRA journey. We will be here all along the way to provide the same kind of professionalism and information to help you feel confident about protecting your retirement.
Sincerely,
The Augusta Precious Metals Customer Care Team
Had great experience
Had great experience, no pressure explained everything so I could understand to make my own decisions.
19 February 2026
Reply from Augusta Precious Metals
Hi, David -- we appreciate this 5-star review of your Augusta experience. The team looks forward to helping you use a precious metals IRA to help protect your retirement. We'll be here to help all along the way.
Sincerely,
The Augusta Precious Metals Customer Care Team
They helped me transfer from American…
They helped me transfer from American Hartford Gold after they told me about the cost of Free Silver meant on the spread between buying and sell gold thorough them.
19 February 2026
Reply from Augusta Precious Metals
We are happy we could help with this, Anthony. It's difficult to see the hidden disadvantages of some gold IRAs. The Augusta team is pleased to be here as a ongoing retirement protection resource for you.
Sincerely,
The Augusta Precious Metals Customer Care Team
Excellent experience
Excellent experience, and exceeded my high expectations.
This company educates well. I had researched the product and had several questions, since they are not hard-selling, they take time to answer all your questions. They educated on options being careful to provide information without giving advice. So my decision stayed my own throughout the process. That’s important.
Depending on my objectives, I had several options which they explained in an orderly fashion, so it was informative and yet not overwhelming.
I wanted to be fully informed, but I also wanted not to take too long to get going. The information session was one day and the purchase session was the next. Since I had gained new information the first session, I appreciated the timing.
The process involved a team of people, all very responsive, and professional. I should add they do teamwork well. When you are trusting someone to guide you into a long term investment, you have to be able to trust the strength of the links in their chain.
Overall, the purchase experience was excellent.
18 February 2026
Reply from Augusta Precious Metals
T. Downey, thank you very much for this generous assessment of the Augusta team and our gold IRA process. We take our customers' need to protect retirement seriously, and it's nice to know it shows.
Sincerely,
The Augusta Precious Metal Customer Care Team
Great Experience
Multiple folks hold you hand every step of the way! No one else is non-nonsense with a fixed spread no matter what IRA product.
17 February 2026
Reply from Augusta Precious Metals
Thanks for calling this out, Tim. We know how important it is to have no surprises when you're seeking protection for retirement. Our gold IRA team will be here to help for the life of your account.
Sincerely,
The Augusta Precious Metals Customer Care Team
APM was Education Oriented
APM was Education Oriented
APM provided information and education throughout our interactions. Staff were courteous, patient and knowledgeable. Highly recommend.
17 February 2026
Reply from Augusta Precious Metals
Cheryl, thanks so much for this kind review of our precious metals team. We enjoy helping investors like you protect retirement with gold and silver. We'll be here to help in the same ways for the life of your account.
Sincerely,
The Augusta Precious Metals Customer Care Team
Reply from Augusta Precious Metals
Hello, LH...and thanks so much for the five stars and positive review of our precious metals crew. We are dedicated to thorough, transparent assistance to help you protect your retirement with gold and silver.
Sincerely,
The Augusta Precious Metals Customer Care Team
Very helpful and professional team
Very helpful and professional team. Made the transition to gold IRA's easy and very educational.
15 February 2026
Reply from Augusta Precious Metals
Hello, Karen, and thanks so much for confirming that you have been happy with the Augusta gold IRA team. Retirement protection is so important these days, and we are happy to be here to help.
Sincerely,
The Augusta Precious Metals Customer Care Team
Augusta - IRA
02/11/2026
Extremely helpful. Very patient. Answered all my questions. She even called Pacific Life with me on the line to help with the transfer. Made the complete experience go very smoothly. Highly recommend.
5 STARS
02/14/2026
Just an update- Augusta handles the Precious Metals, BUT Equity oversees the account. Upon reviewing Equity's rules and fee schedule, I decided not to go ahead with transferring my IRA. Too many things in their contract, I was not happy with. Sorry Augusta. I was really looking forward to switching over.
11 February 2026
Reply from Augusta Precious Metals
Hello, and thanks so much for sharing how well your gold IRA experience went with Augusta. You deserve credit, too, for getting this done to protect your retirement. Call on us anytime going forward when you need help with your metals.
Sincerely,
The Augusta Precious Metals Customer Care Team
Knowledgeable & Helpful
Everyone in the entire process, from signing up to the actual purchase process was very knowledgeable and always made sure the process was very clear. I never felt pressured with questions or having a time constraint. I researched other companies, but all research led me to this team, which I would highly recommend.
12 February 2026
Reply from Augusta Precious Metals
This is very helpful to know, Bridget. Thank you for your kind words about the team. It's great that you have taken time to get the retirement protection information you need. We look forward to continuing as a resource for your gold/silver IRA.
Sincerely,
The Augusta Precious Metals Customer Care Team
Reply from Augusta Precious Metals
Melissa, thanks so much for your review. We are committed to providing the precious metals information you need to help you protect your retirement. We look forward to being your gold IRA team.
Sincerely,
The Augusta Precious Metals Customer Care Team
Very professional and thorough process…
Very professional and thorough process from start to finish.
10 February 2026
Reply from Augusta Precious Metals
We appreciate your review, Eric. The team is dedicated to making the process smooth and transparent to support you. Call on us any time to help with your precious metals retirement protection needs.
Sincerely,
The Augusta Precious Metals Customer Care Team
Reply from Augusta Precious Metals
Hello, John. Thank you for your review for our gold IRA team -- and for taking time to discuss retirement protection strategies. We know clear information is important. We're here to help throughout your precious metals journey.
Sincerely,
The Augusta Precious Metals Customer Care Team
each individual that we worked with was…
each individual that we worked with was great. Very helpful and straight forward. Made the experience of buying metals much easier
9 February 2026
Reply from Augusta Precious Metals
Cathy, we very much appreciate your taking time to leave this positive review of our gold IRA team. Don't hesitate to call on us throughout your retirement journey.
Sincerely,
The Augusta Precious Metals Customer Care Team
Fantastic Details
Kevin with Augusta Precious Metals was thorough and answered all my questions. Augusta is who you want to use for your Gold IRA
30 January 2026
Reply from Augusta Precious Metals
K Dub, thank you so much. We know you need clear, transparent information and answers about gold IRAs so you can make confident decisions for retirement. We're here to help.
Sincerely,
The Augusta Precious Metals Customer Care Team
Great experience!
The entire process was very educational and everyone we interacted with was professional and extremely competent
5 February 2026
Reply from Augusta Precious Metals
Christopher, thanks so much for this. Education is super important with gold IRAs. Investors need clarity before making precious metals retirement decisions. We are very happy we can help and look forward to working with you.
Sincerely,
The Augusta Precious Metals Customer Care Team
Great presentation
I had a lengthy conservation with a company rep and came away with every question answered and was informed on the entire process.
5 February 2026
Reply from Augusta Precious Metals
Thank you, Danny. Clear answers are important. Taking time to get educated on the gold IRA process and retirement protection will help you make confident decisions. We appreciate your leaving a review.
Sincerely,
The Augusta Precious Metals Customer Care Team
Nice marketing presentation
Nice marketing presentation. Presentation was clear. Material was good, answered questions. When I had a question the presenter couldn't answer, she got someone who could follow up with me.
5 February 2026
Reply from Augusta Precious Metals
Hello, Randall. We appreciate your gracious review of our team. We know how important it is to get answers about gold IRAs, and we look forward to helping with this aspect of your retirement. We're here to help.
Sincerely,
The Augusta Precious Metals Customer Care Team
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