Aura Fragrance Reviews 

140
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the competitive pricing and frequently confirm the authenticity and quality of the products they receive. People also often report fast and efficient shipping, with some orders arriving earlier than expected. However, some customers also noted significant issues with product authenticity, receiving items that were perceived as fake, watered down, or of poor quality. Many people experienced problems with their orders, including delayed shipping, missing products, empty packages, or damaged goods. Furthermore, a number of reviewers reported extremely poor customer service, citing unresponsiveness, rudeness, and a refusal to resolve issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. While many reviewers praised the... See more

Order

Clients share ambiguous opinions on order experiences, with some reporting no issues and receiving their... See more

Price

People report ambiguous experiences with price, with many customers praising the great prices, competitive... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a cologne called xerjoff naxos for a good price. But I faced a lot of flaws with the shipping my order was delayed twice and was expected on a Thursday but got pushed back to a Monday B... See more

Rated 4 out of 5 stars

I have òrdered for myself and friends around 3-4 times from here. I never, ever had an issue with this discounter. It is my favorite. Sure, the shipping is a bit slow, BUT I live in NŸ and they are sh... See more

Rated 4 out of 5 stars

I've recently ordered jpg ultra male from the cite, did an authentic check and it passed. they sell legits but ALSO be careful, i've boughten polo sport couple months prior before this recent order a... See more


Company details

  1. Perfume store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics shop
  4. Flavours, fragrances and aroma Supplier

Information provided by various external sources

Save on real designer perfumes at discount sale prices. We offer men and women Versace, Calvin Klein, Dior, Burberry, YSL, Dolce & Gabbana, Paco Rabanne and more.


Contact info

2.9

Average

TrustScore 3 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.9

All reviews

(140)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Aura fragrance has the worst cutomer…service

Aura fragrance has the worst customer service of any business ever. They should better close shop if they can't take good care of issue the arise from their business dealing with customer. I dispute a charge when I didn't receive a fragrance they sent to me with my bank. Instead of them to take care of the issue after I have made several calls but they decided to stop every transaction with me. I have bought a YSL parfum 3.4oz, but what I received shock me a used bottle of YSL parfum.
If you can't solve issues that arise with your business deals, please close your shop and stop being a nightmare to your customers.
There are other better fragrance store out there.

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience!!

My shopping experience was unique! I ordered a fragrance from the website and the process was simple and thorough, package arrived fast and safe. Also, the fragrance is authentic with the batch codes as well. Will be ordering more from the company and recommend it to my friends. Thank you for the great experience.

4 August 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this place

Stay away from this place, they sent me a broken (leaking) $74 bottle of cologne, and refuse to replace it. They've asked me to send back the leaking bottle. Nobody will accept the return when I've tried to send it, as it leaked through the packaging....Dan O'Brien 973-214-7870

17 July 2022
Unprompted review
Rated 1 out of 5 stars

Low prices and FAKE products :( 🚨🚨

I only bought from them once and it's going to be the last time. I think their fragrances are cheap fake and watered down. I have bought the Nishane hashifat, which is an expensive fragrance,and it seems like it's fake it only lasts for 2 hours or 3 hours and if you're going to buy a it's an expensive fragrance you should never buy it from this website. They have fast shipping but bad products and customer service. The only reason why I bought from them is because they give the cheapest price for Hacivat which eventually was a trap. I could have spent $25 more and got original product.

Stay away from this at all cost.

2 May 2022
Unprompted review
Rated 1 out of 5 stars

Their fragrances are watered down and fake

Their fragrances are watered down. I bought a Xerjoff and the juice is so flat compared to the original. The bottles and batch code may appear authentic but it’s not. Worst part is they don’t respond to emails. I should have trusted the negative reviews I saw I’m Yelp, before purchasing.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Orignal/Discounted perfumes

My first purchase with them. It was absolutely fantastic unbeatable prices the perfume reached me in 4 days. Its Acqua di Giò Profumo. I have been using this perfume for couple of years now and i can confirm the perfume Aura fragrance sent me is original such strong and long lasting smell.

5 February 2022
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THEM. THEY SELL FAKES

I bought a D&G the one EDP from them because it was $50. I have the authentic EDT and it smell like the parfum compared to the one I got from them. My old spice deodorant is stronger than that. I'm so furious for being misled. The fragrances are fake don't waste your money. I strongly believe those 3 other 5 star reviews are from them because they are similar in wording.

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Mancera Red Tobacco testor

This was my first purchase from Aura. They have real stores in Texas and their web presence is fairly recent. Being in Kansas I gave them a try. Ordered Mancera Red Tobacco (testor) and Mancera Cedrat Boise. Killer prices, no sales tax and free shipping. Received order 4 days after purchase. I meticulously compared the packaging and product to my bottles from FragranceNet. All good. So long FragranceNet...I won't miss your high prices and 28 day shipping.

11 July 2021
Unprompted review
Rated 5 out of 5 stars

Always the best prices around

Always the best prices around. Shipping is speedy. Communication is very thorough. One of my go to sites to expand my fragrance collection. All items are packaged securely. Shipping estimates are very accurate. No issues ever. Items are authentic. Will order again and again. One of my go to sites for fragrances.

10 July 2021
Unprompted review
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