Australian Gourmet Gifts Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless online ordering process, mentioning that it is very easy to navigate and select gifts for family and friends. Consumers are consistently impressed by the wonderful range of quality hampers, beautiful presentation, and fresh contents that delight recipients. Many people also appreciate the fast shipping and reliable tracking information provided throughout the journey. Some reviewers were not happy with delivery timing, pointing out instances where parcels arrived later than expected or on the wrong date. A few consumers additionally noted occasional issues with delivery delays and difficulties organizing redelivery or receiving timely support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product, noting that recipients are consistently delighted with the... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting fantastic overall experiences, quick delivery... See more

Quality

People report positive experiences with quality, highlighting great ranges and ingredients. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more

Company replied

Rated 5 out of 5 stars

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more

Company replied

Rated 5 out of 5 stars

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more

Company replied

Rated 5 out of 5 stars

Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more

Company replied



Company details

Written by the company

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(438)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. The recipient was over the moon.

3 January 2026
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi William,

Thank you for the kind words. We’re so pleased to hear you were happy with the service and that the recipient was over the moon.

Really appreciate you taking the time to leave a review.

Andrew

Rated 5 out of 5 stars

you made it easy for me to send a…

you made it easy for me to send a packet to australia from canada

14 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Breda,

Thank you for your lovely review. We’re so pleased we could make it easy for you to send a gift to Australia from Canada.

We really appreciate you choosing us.

Andrew

Rated 4 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Kay,

Thank you for your review. We’re pleased to hear you were happy with the product choice and the delivery timing. We appreciate you taking the time to share your feedback.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Anne, Thank you for taking the time to leave a review. We’re really pleased to hear your order arrived on time and that you enjoyed the products. Regards, Andrew from Australian Gourmet Gifts

Rated 5 out of 5 stars

The variety of products

11 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Marion,

Thank you for your 5-star review. We’re glad you enjoyed the variety of products we offer and appreciate you taking the time to share your feedback.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars

Lovely selection and prompt delivery

Lovely selection and prompt delivery.
Have received a hamper ourselves and then ordered a hamper as a gift.

8 December 2025
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Reply from Australian Gourmet Gifts

Hi Ngairetta,

Thank you for the 5-star review. We’re so pleased to hear you enjoyed the hamper and trusted us again to send one as a gift. It’s great to know the selection and delivery hit the mark.

We really appreciate your support.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars

A great range of quality hampers

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their promised delivery times which is vitally important to ensure that friends and family receive their hampers on time. I'm very satisfied and highly recommend Australian Gourmet Gifts.

15 December 2025
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Reply from Australian Gourmet Gifts

Hi Charles,

Thank you for such a thoughtful review and for the 5 stars. We’re really pleased to hear you were happy with the range, quality, communication, and delivery timing.

We truly appreciate the recommendation and your support.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great experience

Ordered, delivered, kept informed, recipients more than happy.

15 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Craig,

Thank you for your review. We’re glad to hear everything ran smoothly and that the recipients were happy. We appreciate you taking the time to share your experience.

Kind regards,
Andrew
Australian Gourmet Gifts

Rated 5 out of 5 stars

No Worries

Did what you advertised on website

14 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Mike, appreciate you taking the time to leave a review.
Glad everything went as expected and matched what we advertise on our website. Thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

Very happy with my purchase for family

Very happy with my purchase for family, they loved the gift pack, it was sent quickly and left in a safe place for them to collect. So thank you and will certainly use your company again, Regards J Brown

14 December 2025
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Reply from Australian Gourmet Gifts

Thanks Jillian, we’re really pleased to hear your family loved the gift pack.
Great to know it was sent quickly and left safely for collection. Thanks for choosing Australian Gourmet Gifts and we look forward to helping you again.

Rated 5 out of 5 stars

Happy Chappy

Friend was very happy with all the products.

14 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Dianne, glad to hear your friend was happy with the products.
We appreciate you choosing Australian Gourmet Gifts and hope to help again in the future.

Rated 5 out of 5 stars

Excellent would recommend

Communication was excellent able to track evey step and delivery when requested and good quality contents in hamper

4 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Andrew, we really appreciate the recommendation.
Great to hear the communication, tracking and hamper quality all met your expectations. Thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

Gifting for Christmas

Very pleased with how quickly the order was confirmed and processed. Excellent communications, from order confirmation through to delivery date.
The hamper arrived at destination as scheduled, the contents hugely appreciated.
Thank you for creating a fantastic range of gourmet hampers!

11 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Anneli, we really appreciate your lovely feedback.
Great to hear the order was processed quickly, communication was clear and the hamper arrived as planned. We’re glad the contents were enjoyed and thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

Australian Christmas hampers

Terrific Christmas hamper selection for our family and very affordable. Very good presentation and prompt delivery

14 December 2025
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Reply from Australian Gourmet Gifts

Thanks Narelle, we’re glad you found the Christmas hamper selection affordable and well presented.
Great to hear delivery was prompt and that it suited your family. Thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

Pleasant and easy transaction

Easy transaction and delivered on time. Great communication and the recipient loved the gift, thank you

13 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Cathy, we’re pleased to hear everything was easy and delivered on time.
Great to know the communication helped and that the recipient loved the gift. Thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

5 Star service

5 Star service, thank you.

12 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Barry, we really appreciate the 5-star feedback.
Glad you were happy with the service and thanks for choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

My son let me know that the hamper I…

My son let me know that the hamper I ordered for them was really great. Thank you.

2 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Linda, we’re really pleased to hear your son enjoyed the hamper.
Thanks for choosing Australian Gourmet Gifts and we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Fantastic company to deal withI give your company 10 out of 10

I give your company 10 out of 10
A staff member called Andrew could not have been more helpful and considerate to me
We had a situation where I ordered a hamper as a Thankyou gor a friend who had been very kind to me I wanted it delivered on his birthdsy which was 10 December I ordered the hamper on 2ndcDec it arrived at Bayswater distribution centre on 6 Dec and never moved from there
Andrew lodged a complaint and did not get any reply so sent another hamper by expressing mail which was delivered within 24 hours
According to the original parcel’s tracking it is still at the distribution centre
I was so grateful to Andrew and your company for sending another hamper where you could have just said “not our fault” which is wasn’t of course
Thankyou so much and I will always use your company and wil recommend you to my friends
Thankyou sincerely Helen Marsden

2 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much Helen, we really appreciate you taking the time to share this.
I’m glad we were able to step in and make sure your friend received their birthday gift, even with the delivery issues outside our control. Thanks for your kind words, your recommendation means a lot to us at Australian Gourmet Gifts.

Rated 5 out of 5 stars

Beautful hampers.

Beautful hampers.
We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to use.

12 December 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Mick, really appreciate the continued support over the years.
Great to hear the hampers keep hitting the mark for both business and personal gifting. Thanks again for choosing Australian Gourmet Gifts.

Andrew

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