I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more
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They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more
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Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more
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Company details
Written by the company
Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.
Contact info
52 Hargreaves Street, 3166, Huntingdale, Australia
- 0478527263
- info@australiangourmetgifts.com.au
- www.australiangourmetgifts.com.au
4.6
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Think it would be better if you had a…
Think it would be better if you had a savoury one and a sweet one separate.
10 December 2024
Reply from Australian Gourmet Gifts
Hi Dianne,
Thanks for your feedback! That’s a great suggestion, and I’ll definitely keep it in mind as we look at updating our range. We’re always looking for ways to improve, so I really appreciate you sharing your thoughts.
Cheers,
Andrew
A great and efficient service … my…
A great and efficient service … my recent orders were Christmas presents for family in Australia as I live in the UK. I’ve been placing orders with Australian Gourmet Gifts for at least 3 years now … great quality produce and have never been let down by them. Many thanks indeed. I would highly recommend them. 👍😁
11 December 2024
Reply from Australian Gourmet Gifts
Hi Kerry,
Thank you so much for your wonderful feedback! It’s fantastic to hear that we’ve been able to help you send Christmas presents to your family in Australia over the past three years. I’m so glad you’ve been happy with the quality and service each time.
Your support and recommendation mean a lot to us—thank you!
Cheers,
Andrew
The hamper I bought was a good mix of…
The hamper I bought was a good mix of treats, and very efficiently delivered.
30 November 2024
Reply from Australian Gourmet Gifts
Hi Anne,
Thanks for your feedback! I’m so glad to hear you were happy with the mix of treats in the hamper and the efficient delivery. Your support means a lot to us.
Cheers,
Andrew
Excellent selection of hampers and…
Excellent selection of hampers and great value. Easy ordering and efficient delivery.
Continuous notification of process.
10 December 2024
Reply from Australian Gourmet Gifts
Hi Henry,
Thanks for your great feedback! I’m glad you were happy with the selection, value, and how easy it was to order. It’s also great to hear the delivery updates were helpful.
We really appreciate your support and look forward to helping you again.
Cheers,
Andrew
Quaity product, quickly
The hamper was delivered quickly & all the products in it were great.
10 December 2024
Reply from Australian Gourmet Gifts
Hi Julian,
Thanks for your feedback! I’m so glad to hear the hamper was delivered quickly and that you were happy with the quality of the products. Your support means a lot to us.
Cheers,
Andrew
Straightforward website
Straightforward website.
Very good descriptions and close up photos of all contents.
Good selection
Efficient delivery of hamper
Recipients were delighted with the hamper.
10 December 2024
Reply from Australian Gourmet Gifts
Hi Christine,
Thanks for your lovely feedback! I’m so glad you found the website easy to use and appreciated the detailed descriptions and photos. It’s great to hear the hamper was delivered efficiently and that the recipients were delighted with it.
Your support means a lot—thank you!
Cheers,
Andrew
Website easy to navigate through.
Website easy to navigate through.
Delivery was quick.
Only negative, gift card was omitted which made the surprise gift noot a surprise!
10 December 2024
Reply from Australian Gourmet Gifts
Hi Anne,
Thanks for your feedback! I’m glad to hear you found the website easy to navigate and the delivery quick. As discussed via email, it sounds like the gift card may have been dislodged in transit—thank you for bringing this to our attention.
We really appreciate your understanding and support.
Cheers,
Andrew
My daughter on law said the hamper was…
My daughter on law said the hamper was lovely. She only thing was on the card I omitted to put Love from Mum and Dad. I quickly sent a message seconds later to rectify this and got a reply saying it would be included. My daughter in law said she assumed it was from me so the card did not include who the sender was.
6 December 2024
Review from Toronto, Canada
Sent mum wine and goodies for her birthday. We live in Toronto Canada and it was very easy to pick and get a nice surprise delivered on time. Will use them again next year!
7 December 2024
Reply from Australian Gourmet Gifts
Hi Craig,
Thank you for your lovely review! I’m so glad we could help you surprise your mum with wine and goodies for her birthday. It’s great to hear the process was easy and everything arrived on time.
We look forward to helping you again next year!
Cheers,
Andrew
…Gift giving made easy.
Everything is quality well packed and very quick. these are the reasons I keep coming back for more.
6 December 2024
Reply from Australian Gourmet Gifts
Hi Marlene, Thank you for your glowing review! We truly appreciate your loyalty and look forward to helping you with more gifts in the future! Regards, Andrew
Great product and service.Great product and great service during…
Great product and great service during a busy time like Xmas for delivery, highly recommend, you won’t be disappointed.
8 December 2024
Reply from Australian Gourmet Gifts
Hi Victor, Thank you so much for your kind words! We're thrilled to hear that you were pleased with our products and service, especially during the busy Christmas season. It means a lot to us that you would highly recommend us. Regards, Andrew
Excellent communication and service all…
Excellent communication and service all through the process off delivery
7 December 2024
Reply from Australian Gourmet Gifts
Thank you for your wonderful review! We’re thrilled to hear that you found our communication and service excellent throughout the delivery process. Have a great Christmas! Regards, Andrew
Easy, reliable and beautiful gifts!
The ordering process was easy, the delivery was prompt, and my interstate friends were surprised with a Christmas Hamper gift that was beautifully presented, and ‘Amazing’ in their words. Also great value; with no extra charge for delivery.
An improvement would be a detailed written description of the items included in the hamper; to go along with the beautifully presented photos on the ordering pages of the website.
7 December 2024
Reply from Australian Gourmet Gifts
Hi Annalise,
Thank you so much for your kind words! We're delighted to hear that you found the ordering process easy, delivery prompt, and the hamper beautifully presented. Knowing your friends were surprised and described it as "amazing" truly makes our day.
We also appreciate your feedback about including a detailed written description of the hamper contents on our website. This is a great suggestion, and we'll take it on board as we strive to improve the shopping experience for our valued customers.
Thank you again for choosing Australian Gourmet Gifts, and we look forward to helping you surprise your loved ones in the future!
Warm regards,
Andrew
Brilliantly quick
Loved how fast the order went out and the updates on its progress. Highly recommend
6 December 2024
Reply from Australian Gourmet Gifts
Thank you for your fantastic review! We’re thrilled to hear you were impressed with the speedy processing of your order and the updates along the way.
Have a great Christmas!
Warm regards, Andrew
service super fast delivery and…
Great service super fast delivery and product is exactly as described online .fantastic to deal with
Jeff
5 December 2024
Reply from Australian Gourmet Gifts
Hi Jeff, Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed our service, found the delivery super fast, and that the product met your expectations. Have a great Christmas!
Warm regards, Andrew
Christmas shopping made easy.
Ordering online for delivery to distant family members is so easy and so prompt. The variety is great.
I had a phone call from each and they were rapt.
4 December 2024
Reply from Australian Gourmet Gifts
Hi Jan,
Thank you so much for your lovely review! We’re thrilled to hear that our online ordering process made your Christmas shopping easy and that your family loved their hampers. Have a great Christmas!
Regards, Andrew
Everything went according to plan
Everything went according to plan, receivers were happy and well pleased.
4 December 2024
Reply from Australian Gourmet Gifts
Hi Bill,
Thank you for your kind review! We’re so glad to hear everything went smoothly and that the recipients were happy with their gifts. It’s always our goal to make gift-giving easy and enjoyable.
We look forward to helping you again in the future!
Warm regards,
Andrew
Fabulous gift delivered on time.
2 December 2024
Reply from Australian Gourmet Gifts
Thank you so much for your wonderful feedback, Tracey! We're thrilled to hear that your gift arrived on time and that you loved it.
Regards, Andrew
Reply from Australian Gourmet Gifts
Thank you for your kind words, Thomas! We're so glad to hear that you found our communication helpful! Regards, Andrew
Exceptional service
Exceptional service from the help desk to the delivery. Great products of good quality.
30 November 2024
Reply from Australian Gourmet Gifts
Thank you so much for your fantastic feedback, Anjali! We're delighted to hear that you had an exceptional experience from start to finish. Regards, Andrew
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