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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their brightness, superior performance compared to alternatives, and ease of fitting. The delivery service is consistently highlighted as fast and efficient, with many orders arriving quickly and well-packaged. Reviewers also appreciate the excellent customer service, describing staff as helpful, attentive, and willing to go above and beyond to ensure satisfaction. However, some people were dissatisfied with product reliability, reporting that some bulbs stopped working after a short period, even replacements. There were also concerns about product quality, with some customers receiving items with defects or finding that certain products did not fit as expected. A few reviewers also mentioned issues with customer service regarding problem resolution and communication.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product quality,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Customer service

People report ambiguous experiences with customer service. Many customers express significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified li... See more

Rated 5 out of 5 stars

My purchase arrived less than 24 hours after ordering. The Dipped Beam lights I bought fitted directly to my Mk7.5 Ford Fiesta in less than 10 minutes. The performance of the LED's is far superior to... See more

Rated 5 out of 5 stars

I have been looking around for a company that could supply the LED bulbs for my Ford Ranger Wildtrak Custom. Not only did Autobeam have the right kit on their website, Tracey followed up and ensure... See more

Rated 5 out of 5 stars

Purchased H11 bulbs as an upgrade for the foglights on my Fiesta. Ordered them on a Friday and they arrived the next morning as usual well packaged and a high quality product. Bought from Autobeam qui... See more


Company details

  1. #95 of 134 best companies in Car accessories shop

Written by the company

Discover the range of innovative vehicle lighting by Autobeam | Light like no other.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of items

This company has some pretty amazing stuff and worth the money the website is set out perfectly and in some of the bulbs and lights you look at there is a YouTube to I’m guessing a sponsored person that’s shows u how to fit them yes some are self explanatory for the more mechanically minded people but if you don’t then these vids do help and I will in the future be getting more items from these chaps

16 October 2024
Unprompted review
Rated 5 out of 5 stars

I love my new stylish headlights I had…

I love my new stylish headlights I had a small.issue with one and this company was brilliant in replacing the item in a fast Manor upon contact

I can't remember exactly when I purchased my bulbs but I really love the stylish look and am actually debating changing my fog lights to autobeam aswell

27 February 2025
Unprompted review
Rated 5 out of 5 stars

My order arrived on time and in perfect…

My order arrived on time and in perfect condition,packaging was well done and labelled with fragile.I am very pleased with autobeam and will always look to order from them first.Well done and carry on with excellent service.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Don’t go anywhere else 👍🏻

Always buy my upgrades from here I’ve tried cheaper versions and they simply aren’t worth the hassle of having to change them again.

Anybody looking for a decent quality lamp upgrade look no further 👍🏻

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant LED bulbs

The LED bulbs I ordered came on time, were very easy to fit and leave the dash free of any warning light. And they now mat h my headlights for colour and brightness. What more could you want!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Good when it goes wrong

Had the wrong items sent for my last order but to their credit, Autobeam sorted this out very quickly, dispatched the correct items the next day and they arrived within 24 hours. How companies deal with things when it goes wrong often reveals more than regular business and in this case it was dealt with exactly as you'd hope.

25 January 2025
Rated 5 out of 5 stars

Excellent bulbs

Bought several bulbs from autobeam. More than happy with them extremely
Bright and well worth the money.
Will be purchasing again very soon.

31 January 2025
Rated 5 out of 5 stars

Amazing customer service

Purchased some bulbs however received the wrong item, messaged support on facebook and received a quick response with next day postage of the correct item. Highly recommend.

An improvement could be to have more than one support option.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Christmas gift

Ordering the item and speed of delivery - excellent.
This was a requested Christmas gift and has not been seen by the recipient yet. Will have to assume all is good.

24 November 2024

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