We booked a car on autoescape, never received any confirmation nor cancellation message from them. And 2 weeks before our vacations, autoescape informs us that our car is not booked, and that there i... See more
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DO NOT USE AUTOESCAPE WITH A DEBIT CARD. Sadly the wedsite is not clear about that. It is not fair to customers. We hired a car with autoescape in Portugal. We paid for the insurance with autoesc... See more
DO NOT USE AUTOESCAPE WITH A DEBIT CARD. Sadly the wedsite is not clear about that. It is not fair to customers. We hired a car with autoescape in Portugal. We paid for the insurance with autoes... See more
Each time I m travelling I use autoescape to find the best price
Company details
About Autoescape
Information provided by various external sources
Autoescape.com propose aux particuliers la location de voitures pas chères dans le monde entier. Louez une voiture pas chère en France et à l'étranger.
Contact info
United States
- www.autoescape.com
3.2
Average
15k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple à utiliser
27 May 2019
Unprompted review
Simple et rapide
Simple et rapide
attention on a eu un mail de confirmation d'activation qui ne marche pas !!!!! au travail pour réparer
16 May 2019
Unprompted review
so far so good
13 May 2019
Unprompted review
Pratique et simple
5 May 2019
Unprompted review
simple et rapide merci
2 May 2019
Unprompted review
RESERVATION SIMPLE ET FACILE
9 April 2019
Unprompted review
YOU ARE THE BEST AGREGATOR FOR CAR…
YOU ARE THE BEST AGREGATOR FOR CAR RENTING / Vous êtes les meilleurs, avec des conditions d'assurance intéressantes. Vous avez réussi à me fidéliser;
6 April 2019
Unprompted review
Simple et efficace
1 April 2019
Unprompted review
bon tarif.
bon tarif.
mais impossible d'avoir une facture, par mail on me dit que la confirmation de paiement en fait office.
mais il n'y apas de confiramation de paiement!
4 March 2019
Unprompted review
Very poor customer service
Very poor customer service - will never use again.
I rented a car in Geneva in Feb2019. I properly filled in my flight details, flying Easyjet arriving at 22:15 on a Friday evening. In the autoescape booking I indicated 22:00 as rental time since it was the closest to my flight arrival time. Having collected my luggage I arrived at the Sixt desk at 22:40 and found the place completely empty with no sign of any Sixt employees. People at the next counter told me Sixt employees left already 15mn earlier, meaning they waited for me less than 15mn after my flight had landed. So late on a friday night I had no other choice than to rent from another car company and paid the premium price. I was very lucky because first there were no cars left but an unhappy customer returned th car just an hour after renting it.
When i called autoescape customer service, they refused to give my money back and ask to claim the money from the airline company!!! This is just a joke. In the end it cost me 500 euros to rent a car for only 4 days! Will never use autoescape again. If your flight is delayed or you wait your luggage too long, they cannot garantee your car. How can you trust them? AVOID at ALL costs!
24 February 2019
Unprompted review
Very bad experience
Very bad experience. Does not clearly specify the need to have a credit card. The card use for the payment called credit credit (but in fact debit card) is not accepted by the rental car. Rental has been cancelled but Auto-escape did not reimburse anything.
25 January 2019
Unprompted review
Simple et rapide
7 January 2019
Unprompted review
EXCELLENT AS USUAL
21 October 2018
Unprompted review
Rapide et simple
16 September 2018
Unprompted review
Simple et efficace
12 August 2018
Unprompted review
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