Automotive Japanese Spares Reviews 19

Had a problem with catalytic converter, returned part and repaid the next day Lee was excellent, prompt responses
Cannot recommend enough
Brian

Helpful from the start - ensuring we ordered the correct spare parts for our Japanese camper, and chased up the delivery company on our behalf. Communication prompt and courteous. Will continue to use them.

I have used this company a number of times for parts for my imported people carriers. Recently contacted them regards some more parts, had what I needed apart from one item. Joe ordered this part in so that they could ship everything to me that night. Goods arrived on time the following day ready for the work to be done on the Friday. Excellent service.

Very pleased the response and service I received. The part is correct as described and delivered within 4 days !

When I purchased my vehicle,I was given their details should I require parts.
Spoke to Joe on the 12/05/2023 to order some parts.
Very polite, very knowledgeable, first class service.
Would 100%recommend and would always use them in future.

Great service even though my roll bar bushes were in short supply Peter managed to get them from EU
nothing seemed too much trouble. Will definitely
recommend you and use you in future
thanks again

These are my go to people for my Nissan elgrand E51 . They always have everything I need in stock and if not they will source it for you. Really quick delivery. Fantastic customer service and wouldn’t use anyone else now for my import .

Since acquiring my serena Highway Star Import, Auto Jap Spares have been excellent at supplying parts and their service is outstanding when needed to enquire about parts to confirm the correct one is chosen.
28/03/22 when ordering online found item unable to select and emailed to enquire if out of stock. Rapid response to be told by Joe we have set available so placed my order by phone quickly and easily with Joe. Next day my order is here brilliant. Even took the trouble to call me back to answer my question regards steering. that's customer service keep it up folks at Auto Jap Spares

Colin gave brilliant advice, collected a complete suspension bundle for my Alphard and arranged delivery to a local mechanic (suggested by him) 180miles from Coventry! That's customer service old school. Thank you.

Excellent service. Several emails with Joe as he made sure right part ordered. Very patient. Much appreciated.
Thank you.

We have had our Elgrand about 7 years, Auto Jap Spares have been beyond excellent with their help, advice, efficiency especially thanks to Lee, who has an astounding amount of knowledge and is always happy to share it. They have never let us down.
Once again, they identified the right part and sent it by next day delivery.
Happy to highly recommend Auto Jap Spares

Absolutely fantastic customer service. Next working day delivery enabled my Mazda Bongo to go from MOT failure to back on the road in less than 3 days. The price even included collection of the old brake caliper and thus a £50 refund. They deserve your business. You won't be disappointed.

Simply excellent customer service from Pete. Communicating on WhatsApp allowed me to send photos of the part and communicate when convenient for me. Part arrived next day as promised. Excellent advice and support given. Good value for money. As I own an Elgrand E51 I’m sure I’ll be purchasing through Pete again. Stress-free experience. Thank you.

Extremely helpful staff , very reasonably priced and fast dispatch. Without hesitation would use again. Nissan Elgrand E50 3.2 owner.

Excellent service very helpful sourcing my parts I will be using them again.

Made two separate orders on different occasions, arrived next day as stated on their website. Sent a few emails and got prompt replies. Can't fault this company, buy from them.

Excellent service, communication and follow up. It won't be the last time I use this company

Excellent service ordered Friday night arrived Monday morning full and correct order . I would highly recommend

After spending lots of time trawling through the internet looking for an owners manual for an imported 1996 Toyota Granvia I had all but given up when I e-mailed autojapspares.co.uk
Not only did they kept me up to date via e-mail, but they found me a manual within a couple of hours, and added it to their website.
Manual now ordered.
Thank you for a very prompt and professional service