Promised delivery in five days and they were as good as their word. Excellent service, thank you. This was my last chance to get a replacement for a damaged wheel arch liner for my Alfa Giulia as Alfa... See more
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Very fast delivery! Ordered a steering rack with free delivery on Monday evening, shipped from Sweden on Tuesday, delivered to Czechia on Friday morning by DHL. Item as described, in a great condition... See more
Shipment cost too expensive: If you buy 3 parts together - they ship in 3 separate boxes. It involves bigger shipment cost and if out of europe it’s even more e pesnice then the part itself! Conclusio... See more
Company replied
I had been looking for a specific spare part for my car from everywhere on the internet. Then I found autoparts24 and contacted them directly via email. Thorsten from customer service replied allmos... See more
Company details
Written by the company
AP24 is Europe's largest marketplace for used spare parts. Autoparts24 has Europe's strongest international network of quality dismantlers. We gather the European market and provides the industry access to Europe's biggest and most comprehensive marketplace of original spare parts for all car brands. The company is Danish owned, has its headquarters in Copenhagen and is today an international business with sales in 7 countries.
Contact info
Tomsgårdsvej 17-19, 2400, København NV, Denmark
- 38740448
- service@autoparts24.eu
- www.autoparts24.eu
4.3
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Oké very good
28 February 2022
contact et eexpedition de votre part…
contact et eexpedition de votre part ultra rapide merçi
21 February 2022
Trustworthy supplier
Good product, well packed and fast delivered.
Would deal again with this supplier in the future.
20 February 2022
Fast and good shipping
Fast and good shipping. Product exactly as describet. Will be back when neccecary.
10 February 2022
Delivery was as promised
Delivery was as promised, part was in good condition. Price was a bit high.
10 February 2022
Reply from Autoparts24
Dear Owen slootweg - thank you for your message. We are always happy to learn from our customers. We are pleased that you are satisfied with the delivery time and quality of the item. Our prices includes VAT and shipping to your address, and are quite aligned to the current market prices. So we do hope to see you in our web shop again at a later time. Kind regards AUTOPARTS24
the turbocharger I bought was broken…
the turbocharger I bought was broken and not usable.
even though the product itself was useless, I dont blame autoparts24, since the failure was hidden and the mechanic dissassembling the parts probably didnt notice.
the workaround through order, shipping and refunding with autoparts24 was flawless, though.
perfect service
extremely fast delivery
professional return policy
3 February 2022
Couldn't supply the part
1 February 2022
Reply from Autoparts24
Dear Matthew. Thank you for your information. We are sorry we could not deliver the required part. Unfortunately, sometimes data conditions occur that make the part look available on our website, but unfortunately is not. We always try to find an alternative, however this time we were unable to offer you any alternative. We know you have ordered with us several times before with success, and we look forward to receiving your future orders in our web shop. Kind regards AUTOPARTS24
professional service quality
professional service quality
really fast delivery
thanks autoparts24
Definitely should be preferred.
achievements.
4 January 2022
Prompt shipment, excellent products
Delivered promptly, as described. Part fitted my vehicle perfectly.
23 December 2021
Part took 7 days ,from ordering to…
Part took 7 days ,from ordering to delivery, considering it came from Denmark to the UK that's impressive.
Part is now fitted and working
11 December 2021
Fast respond
18 November 2021
thank you
thank you! It arrived very quickly and I was able to enjoy shopping. I want to use it if there is anything else.
14 November 2021
It’s more complicated then I thought…
It’s more complicated then I thought due to the shipment delay and customs check, identification document security which can lead identify and bank details leaks and may be worse.
24 October 2021
Reply from Autoparts24
Dear Mr. Hassan – thank you for your message. We are always happy to receive the ratings from our customers. We are sorry to learn that the delivery of your order was delayed due to identity check. However, we have no influence on the internal regulations with the Transporter with reference to safety check that in fact the correct persons that ordered receives his parcel. Actually we find it very good that the transporter is trying to safeguard the delivery to correct person. This being said, we hope to be able to help you with your next visit in our web shop.
Kind regards Autoparts24
Christina Bue, General Manager
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