Auto Parts Fair Reviews 

368
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Bought a couple of used parts for my Honda, everything is in great condition. The shipping was a little over its time, but overall everything is alright. :)

Rated 5 out of 5 stars

You learn about a company when an error occurs. Called upon receipt and immediately provided option to ship correct part or cancel. Part was part marked incorrectly. Flywheel (A/T) ordered, flywhee... See more

Rated 5 out of 5 stars

I was hesitant at first, to buy a used transmission from an on-line source. I have read and heard about horror stories, told by people shopping on-line for used car parts. I am happy to report, Auto P... See more

Rated 5 out of 5 stars

Part delivered as expected. Had the fuse box installed yesterday. Solved me a ton of problems at a very reasonable cost. The under the hood fuse box cost about 1/4 the price of the dealer quote. Becau... See more

Company details

  1. Auto parts shop
  2. also in
  3. Car accessories shop

Information provided by various external sources

Auto Parts Fair is a major online catalog of 600,000+ auto parts including car parts & truck parts. Buy from a wide range of new, replacement, used, aftermarket, rebuilt auto parts at discounted prices with up to 7 year warranty.


Contact info

4.1

Great

TrustScore 4 out of 5

368 reviews

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4.1

All reviews

(368)

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Rated 1 out of 5 stars

Purchased a truck bed and was trying to …

Purchased a truck bed and was trying to arrange shipping when I was told that they didn't have it anymore. They sold it. I will never use this service again

7 July 2017
Unprompted review
Auto Parts Fair logo

Reply from Auto Parts Fair

We apologize for this experience/issue. We take customer service very serious. Let us help

This truck bed is the largest part we ship. We regrettably informed you that we will not be able to fulfill this order due to the part(s) you selected cannot be shipped through a 3rd party carrier.

We did not sell it, we just cannot ship the part from Nashville (where it was warehoused) to Wayland Michigan (your location)....this is why we canceled the order on 6/29 the same day you placed it. If you can source the part close to Michigan, we can help you get it but we have no ability to ship this part hundreds of miles.

Thank you.

The Autopartsfair Team
www.autopartsfair.com

Rated 5 out of 5 stars

freestyle xmember

correct part was in excellent condition, very fast service, decent price with free shipping, will deal with them again.

5 July 2017
Unprompted review
Rated 1 out of 5 stars

Parts are in extremely bad condition

Parts are in extremely bad condition. I will never use this company again.

29 June 2017
Unprompted review
Auto Parts Fair logo

Reply from Auto Parts Fair

We apologize for this experience/issue. We take customer service very serious. Let us help

If this part is in poor condition, than you need to contact the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 3 for the “Returns” department.

They can help you replace this part and tell you the status of the order. They can help you get what you need. Thank you.

The Automotix Team.
www.autopartsfair.com

Rated 5 out of 5 stars

Mirror order

I placed an order for a rear view mirror from Parts Fair. I received the mirror within four days in perfect condition. I will be using parts fair again.

28 June 2017
Unprompted review
Rated 1 out of 5 stars

I ordered a Green Beetle hood and they …

I ordered a Green Beetle hood and they sent me a Damaged scratched up silver one that wasn't even the same Stock Number: B152300451K (ref#:$A14355) If you can't send the color you have listed then don't put the color on the website. It's really misleading to people that want a certain color and go through all the trouble ordering it. If I wanted a Silver, blue or red one I could have gotten if from a scrap yard by me for 30.00 not 134.00 dollars and one i knew that was is very good shape

27 June 2017
Unprompted review
Rated 5 out of 5 stars

Transmission

Customer service was great, the item was as describe, the part so far is working as it should
Thank u for all your help.

26 June 2017
Unprompted review
Rated 5 out of 5 stars

Bumper cover perfect

The bumper cover was perfect, couldn't ask for a better fit and the price was very reasonable. Packaging and delivery on time and in great shape.

24 June 2017
Unprompted review
Rated 1 out of 5 stars

I ordered my part on June 12

I ordered my part on June 12, 2017 and have still not received it as of June 21, 2017, according to the website there is 3-4 day shipping. On June 20, 2017 I contacted the company in an attempt to find out where the part is, I was give 3 different phone numbers and the last person I spoke with informed me to call the last number on June 21, 2017. On June 21, 2017 I contacted the number and waited on hold for approximately 5 minutes when I received a call from a shipping company. The company informed me the first available date for delivery to my residence is Monday June 26, 2017. Since I ordered the park my wife was involved in a traffic accident and we now have no vehicle for my wife and kids to get around. I was in good spirits that I would receive my part for our van this week so I could install it this weekend when I have off. This part is for our handicapped van so my 12 year old daughter can get around in her wheelchair and know she will have to miss therapy for the second week in a row due to not having this part.

21 June 2017
Unprompted review
Rated 5 out of 5 stars

Works great!

Got the right part, a power supply pump and it fit perfectly on my 2008 Tacoma. After driving it around for several days, the check engine light that had come from the previous bad part, went off. All is well!

19 June 2017
Unprompted review
Rated 5 out of 5 stars

First time ordering...will definitely …

First time ordering...will definitely come back. Great price, accurate description, prompt shipping, and car runs great now. Miss the days of having a yard close by...great to know this is available. Thank you!

18 June 2017
Unprompted review
Rated 5 out of 5 stars

Easy and Quick ...

Had been looking for a part (sun-visor) for a Mazda CX -9 for some time. Easily and immediately located over 60 matching on your site ...just what I needed.
Item shipped free and arrived in just two days. Now installed and lovin it !

15 June 2017
Unprompted review

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