AutoSelectWarranties ltd  Reviews 

201
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

1 star is to high. Absolutely horrendous and unprofessional service I've come across. Any car broke down on 29th June and 1 and a half week later the warranty picked up my car. Since then I've been to... See more

Rated 5 out of 5 stars

I've always had the stance that these automotive warranties aren't worth the paper they are written on but Auto Select Warranties have come through and covered the cost of repairing the key for my m... See more

Rated 5 out of 5 stars

Never had an issue with this warranty company was very sceptical at first as we all know warranties aren't the best but can fault these guys at all! Would recommend signing up with then when given the... See more

Rated 1 out of 5 stars

Absolutely awful. Would not recommend to anyone. Paying for their platinum cover, for them to not even cover the cost of the repair. They say they pay £60ph for labour, try finding a garage that will... See more

Company details

  1. Commercial Insurance Company

Written by the company

Providing car warranties to the motor trade


Contact info

3.3

Average

TrustScore 3.5 out of 5

201 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(201)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM please avoid at all costs they do…

SCAM please avoid at all costs they do not pay out or cover anything I’ve tried to make two claims and they just say wear and tear it’s an absolute scam. They take your hard earned money and will not pay. It’s actually so unfair I hope this can save other people from being scammed in the future

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. The staff were very friendly, helpful and knowledgeable. Thank you for sorting out my wife’s ECU issue and finding her a reliable garage. We will always use Auto Select Warranties in the future

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou for covering the cost of my key repair

I've always had the stance that these automotive warranties aren't worth the paper they are written on but Auto Select Warranties have come through and covered the cost of repairing the key for my mini - something I'm sure others would have wriggled out of.

Thankyou

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Not worth paper it’s written on!

Not worth paper it’s written on!! Refused to pay for any repairs! Timing belt was classed as wear and tear!
Said they’d pay for diagnostic but then refused to pay!
Rogue company that are useless save your money

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I broke down on Thursday and was…

I broke down on Thursday and was stressed because of the long weekend. I must say I was impressed that a member of Auto Select Warranties booked me into one of their known garages on such short notice on Friday and helped fix my snapped coil spring. Im greatful for this as had plans with the family.

18 April 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

Thank you for you review! We are glad to help.

Rated 5 out of 5 stars

Great cover had some issues with my…

Great cover had some issues with my vehicle reached out to these guys were spot on got my car sorted back on road within days 👌👌

4 February 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

Thank You for your kind words!

Rated 1 out of 5 stars

Don’t waste your money with this company as they don’t care.

Paid for the most expensive level of cover when purchased car from a dealer, costing around £399 for 6 months cover. Discovered a faulty O2 sensor which is covered under the warranty and the garage charged me around £400 for the part, labour and VAT. Auto select after being unhelpful eventually agreed to pay for the work and I was angry when they sent me £165. When I questioned this they said they found the cheapest quote for an O2 sensor which is what they based their pay out on. They did not tell me this when I first claimed. I told them that the garage only buy genuine parts but he couldn’t care less. The garage also informed me that Auto select called them and asked if they knew why the sensor was faulty, which they did not. Clearly looking for an excuse not to pay out under the wear and tear clause or some other way out. A very frustrating and stressful experience dealing with this company who only care about how to not pay out. DO NOT USE..

13 April 2024
Unprompted review
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Reply from AutoSelectWarranties ltd

Thank You for your review. We approved a brand new part with a 12 month guarantee. We advised you to use a local vat registered garage, however you chose a garage who would use Main dealer parts only. You have not paid for a main dealer warranty. You have paid for a third party warranty. We provided you an outcome based on your cover.

Rated 1 out of 5 stars

Don’t waste your time with this…

Don’t waste your time with this company. Truly terrible and will not pay out on a claim that was even less than £100. Virtually nothing is covered. Extremely poor. Avoid. Update: response is not accurate. The reason they gave me was because that particular part is not covered (surprise surprise)

11 April 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

We rejected your claim as there was no parts to be replaced and no repair to be carried out. Your garage just adjusted the Lock on your boot.

Rated 1 out of 5 stars

Not worth the paperwork it's printed on

Not worth the paperwork it's printed on. Bought alongside a sportier car, because it made sense. Cylinder head was included within the package, so when it went five months after purchase, we followed procedure and put in a claim. 3.5k of work rejected, because Cylinder head was "worn" and wear and tear isn't covered. Forgive me if I'm wrong, but how else does a Cylinder head die? Reply is hilarious. Vehicle has all the maintenance paperwork and we had the car 5 months. The garage and the warranty company are completely useless. Further update. Spoke with the garage they claim told them the car was not maintained. Garage state they made no such comments, and agree the warranty is completely useless. They suggested contacting trading standards as we have paid for a service we are not receiving. Which we may well do to claim our money back.

17 March 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

Your garage advised us the vehicle was not maintained which led to the failure of your head gasket. As a vehicle owner, you must maintain and service your vehicle.

Rated 5 out of 5 stars

Dealer

Can’t fault the service. Had a warranty on my car from a dealer I brought it from.

11 March 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

Thank You for your feed back!

Rated 1 out of 5 stars

They sold me their gold warrany by…

They sold me their gold warrany by saying that anything its gonna hurt your pocket we got you covered.6 months later tried to claim a repair for an intake manifold and the response i got from them was unfortunately this isnt covered by our warranty.I mean if they cant cover an important part of the engine what can they cover.Not only that the person who answered the phone was trying to get rid of me as fast as he could.AVOID.

5 March 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

We do not sell warranties to customer direct. You purchased a vehicle with a Gold warranty which does not cover the Manifold. The Gold warranty covers the parts listed on page 3,4 and 7 of your cover as per your terms and conditions.

Rated 5 out of 5 stars

Poor experience - saved by Kay in Payments

I purchased my car from a dealership in Manchester (1 series F40 that I have wanted since its release). By February it developed a throttle fault, where I had difficulties getting a full claim…the bulk of the claim and repair works was approved and paid for. Initial conversations with first point of contact wasn’t the best, however all credit and hands down appreciation to Kay from payments who helped in giving me full explanations, amending my repair quote to cover works (investigation/ diagnostics) missed my the team. If not for Kay this would’ve been a poor review however she changed my experience and confidence in dealing with Autoselect Warranties. My car now drives fine with works completed.

13 February 2025
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

Thank You for your kind words. We aim to help all our customers.

Rated 1 out of 5 stars

Crooks!!! AVOID!!!!!

Bought a vehicle two weeks ago with the Platinum Warranty. Autoselect inspected the vehicle before we bought it and found no fault... Fast forward two weeks and on inspection it had a leaking shock, play in the drop links and a perished top mount. My local garage quoted 489 for the work which is slightly above their shocking 50 an hour labour rate but I was willing to pick that part up. They contacted me and will only pay 59 of the entire claim which is for the drop links everything else is not covered apparently although it states in their terms they are covered. Absolute shocker car is 2 weeks old and was inspected by them!!!! I will be going to TMO with this as these crooks shouldnt be in business!

6 February 2025
Unprompted review
Rated 1 out of 5 stars

1 star is a compliment !

1 star is a compliment !! I bought a prestige vehicle for my wife & bought a platinum warranty from this company which was from the dealership it was supposed to cover literally anything… however my wife’s luxury vehicle broke down 7 days into owning it my wife was left without a vehicle/ courtesy car for 3 weeks + not had a single refund to date & this company is still trying to take money from the account for a warranty that wasn’t fit for purpose we have a new born baby & i work all week. I paid for a suppose to be all singing & dancing warranty yet they wouldn’t pay for a genuine part & wanted to fit a euro car part or a re conditioned part to the vehicle. Do not use this warranty company !!

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Not a company of any decent morals!

I can only echo and reiterate comments made by others as to the abrupt and poor customer service attitude of Auto Select Warranties Ltd, they approved a claim up to there maximum liability of £300 on there Silver policy and yet they left me with a deficit of £63 to pay out of my own pocket. My own customer experience is not a favourable one, a company not to be trusted so anyone who is being offered a warranty through this company as part of a vehicle forecourt sale or even a motor trader looking for a reputable after sales warranty provider, just simply walk away!

6 December 2024
Unprompted review

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