AutoSelectWarranties ltd  Reviews 

201
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

1 star is to high. Absolutely horrendous and unprofessional service I've come across. Any car broke down on 29th June and 1 and a half week later the warranty picked up my car. Since then I've been to... See more

Rated 5 out of 5 stars

I've always had the stance that these automotive warranties aren't worth the paper they are written on but Auto Select Warranties have come through and covered the cost of repairing the key for my m... See more

Rated 5 out of 5 stars

Never had an issue with this warranty company was very sceptical at first as we all know warranties aren't the best but can fault these guys at all! Would recommend signing up with then when given the... See more

Rated 1 out of 5 stars

Absolutely awful. Would not recommend to anyone. Paying for their platinum cover, for them to not even cover the cost of the repair. They say they pay £60ph for labour, try finding a garage that will... See more

Company details

  1. Commercial Insurance Company

Written by the company

Providing car warranties to the motor trade


Contact info

3.3

Average

TrustScore 3.5 out of 5

201 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(201)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor company

Poor company, they are cover what they want. I am very dissapointed. Just stay away from them. They rejected wheel bearing, coil spring, flywheel & clutch kit. I do not recommend.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

The Make You Crash

They make you have an accident before they will pay out. Dangerous company.

A full story to protect everyone. The scam company will cite the policy exception "does not cover worn parts" to force you to drive the vehicle untill the part fails. Being a responsible owner and repairing the failed component 1 minute before it causes you to veer off the road and crash will be denied as "we do not cover worn parts".

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Happy with all

Easy claims process and fast payout. Needed 2 injectors. Warranty only covered 1. Is clear in the book so was happy overall. Something is better than nothing! Staff are very polite. Had a nice chat with Faye.

Warranties are all the same. What you see is what you get. Dont expect everything to be covered.

5 June 2023
Unprompted review
Rated 2 out of 5 stars

I found the customer-service disappointing

I found the customer-service "passive-aggressive". I've discovered there is a lot that the Silver Warranty small print does not cover! Including the fact that having taken my car to a UK VAT registered garage, Auto Select wont match the cost of a reputable part supplier & use the rates of an unreliable cheap supplier that my garage have had terrible past experience with. Plus ASW re-imburse according to their own labour rates that are 20% under the standard rate in the area I live.

25 April 2023
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

we are sorry we did not meet up to your expectations but the outcome that was given was in line with our terms and conditions and the type of warranty cover that you have.

Rated 5 out of 5 stars

The best warranty company out there

I’ve dealt with a few warranty companies in my time of purchasing vehicles, however having dealt with AutoSelect Warranties, I have been astonished by the customer service and the can do attitude getting my vehicle repaired nothing was too much for them.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and good company to…

Very professional and good company to deal with, been working with Autoselect Warranties for years and never had an issue. They are always there to support their customers needs..

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Good warranty company

Good warranty company. Fair with the pay out and cover nationwide. Can’t complain about the service provided. Would definitely recommend to everyone.

24 March 2023
Unprompted review
Rated 1 out of 5 stars

Never payout Warranty service

Poor customer service, dont waste your hard earned money in buying a worthless warranty from this cowboy outfit. If they can get out of paying out they will. I had a diagnostic done for a steering rack fault and declined - cause as ascertained by them - wear and tear. (Platinum cover at £349 for a year). Poor warranty, extremely poor cover and if you can find something that they will pay out on - Good Luck. Their performance needs to be publicised in the National Motoring press, The Sun, are you interested in exposing the AutoSelect Warranty scam?

8 March 2023
Unprompted review
AutoSelectWarranties ltd  logo

Reply from AutoSelectWarranties ltd

We are sorry you are unhappy with your outcome.
You advised us of a leak with your steering rack in September 2022. You were advised of the claims process and that we would help resolve the issue for you within 24 hours or receiving the report. However, you kept driving the vehicle with a leaking steering rack for another 6 months before sending us the report yesterday.

You garage advised us that the Steering rack and seals have excessively worn because of a leak and that the car shouldn't have been used till the repair was done. This could have also caused more faults with the vehicle.
We must be fair in the outcome we provide and are unable to cover any negligence by the vehicle owner.

Rated 5 out of 5 stars

Second time using my warranty

Second time using my warranty. Just before it expired. I had a problem with my Nox sensor which was resolved on the same day. Thank you. I will be renewing my warranty.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

A+++++

Straight forward and effortless claim process. Always willing to help and excellent communication and service. A+++++

25 February 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful and good customer service

Very helpful and good customer service. Had blown headgasket on my seat leon. They organised the recovery and collected from my house. They had the car slightly over a week, and they even dropped the car back to my house after the repair.

28 February 2023
Unprompted review
Rated 1 out of 5 stars

My Warranty claim was rejected

I bought a Car from a dealer in October 2022, and I was offered to pay for the top platinum cover warranty as I lived 70 miles away from the car dealer.

Despite being extremely skeptical, I reluctantly paid for the top warranty.

I should have know better and just kept my money.

My Car developed several faults and I just had £1400 of work carried out to it by a highly reputable VAT registered garage, which I had to pay in full myself.

My Warranty claim was rejected because the warranty company claim I did not follow "Correct procedure".

27 February 2023
Unprompted review

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