Avica UK Reviews 

248
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

With the sudden demise of Pattersons in Bristol, who I have used for years, I was left unsure where I could source our toilet rolls. I took a flyer on Avica in Watford and I fully expected an emai... See more

Rated 1 out of 5 stars

Products often out of stock, show in stock when ordered but fail to appear with "to follow" on delivery note. Web site before re design was bad, now terrible. Not intuitive, not user frie... See more

Rated 5 out of 5 stars

I’ve always meant to say how amazing all of Avica’s drivers are — they truly deserve praise. Every single one of them has been courteous, professional, and genuinely helpful. Avica clearly does som... See more

Rated 5 out of 5 stars

We switched to Avica from our local supplier as they offered a nationwide free of charge, next day delivery service - they always have lots of stock so don’t have to worry about items on back order. V... See more

Company details

  1. Wholesaler

Information provided by various external sources

One of the UK's leading cleaning, catering and healthcare distributors. Part of the Jangro Group we offer next day delivery to the majority of UK locations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(248)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use!

Paid for next day delivery which didn't happen. It took you two days to send me a tracking number after three emails from me. Still no goods and after eventually speaking to somebody on the phone, who promised to call me back and didn't, I then received an email four hours later to say goods delivered to me!

Emailed you following day requesting info on delivery and was emailed back " courier company say they have delivered!"

At no stage have you liased with DX couriers or contacted me to say you were dealing with this. One week after " next day delivery" the goods arrived but no thanks to you! I've spent hours on the phone with the courier company. Your level of customer service is disgraceful. Your "Big customers" obviously get a good service but small customers who are your bread and butter are totally neglected and left to sort themselves. I'm sure if I wasn't proforma you wouldn't treat me like this because your account would not be paid. SHODDY!

24 January 2023
Unprompted review
Rated 5 out of 5 stars

OUSTANDING SERVICES

A brilliant service being delivered by Lynne Roberts to support and work with our buisiness needs at a short notice.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

We have a long standing relationship…

We have a long standing relationship with this company.
They are great people to deal with, efficient, prompt and can always find a solution.
Highly recommended.

The Boogaloo Pub -Highgate

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service on replacement crockery

Easy to use site - excellent service ( ordered at weekend delivered 0830 Tuesday morning. Delivery driver very pleasant and polite - crockery delivered well packaged so damage free. Competitively priced against other on- line suppliers.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Local supplier who go above and beyond to be helpful

Everybody at the company are always polite, very helpful, and deal with all orders whether small or large in the same cheerful manner. Good delivery or collection service in a very short turnaround timescale. Very rarely make a mistake but always very quick to correct any should that happen.

8 December 2022
Unprompted review

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