Aviva Visa Reviews 

131
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank you so much . I had an amazing experience with Aviva Visa and especially with my agent Nammu . She guided me through every step of the visa process with great professionalism and care. Thanks t... See more

Rated 5 out of 5 stars

My experience with Aviva visa centre outstanding service.. They helped me twice for my Schengen Visa assisted me through everything even going to the embassy. They’re working with client in very pr... See more

Rated 5 out of 5 stars

Here's a sample review: "I'm absolutely thrilled with the service I received! The team was friendly, efficient, and went above and beyond to meet my needs. The quality of the product was top-notc... See more

Rated 5 out of 5 stars

It was a smooth process and very straight forward. I didn’t stress about anything , everything was processed over the phone . Appointments to VFS where organised and on time .

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.7

All reviews

(131)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks a million for your support and…

Thanks a million for your support and patient. All the team are so polite and ready to answer any questions you don't understand.
Bhagyashri was my case leader words cannot say enough of what she has than through this process.
l will recommend Avivavisa to anyone who needs help for visa processing and more.
Thanks to you all.
Elizabeth

16 September 2020
Unprompted review
Rated 1 out of 5 stars

Complete scam!

Complete scam!
Avoid, all these reviews are paid reviews to scam people's money.

Paid 200 pounds for promise of appointment date. Submitted all required documents but no response. Chased them on the phone every day for couple of calls and they just put you on hold... put your life on hold!

No appointment, no reply, I asked to cancel their service, requested refund. No one replied, no one is responsible when I call them.
Not only lost all 200 pounds, energy, effort, time and stress they caused is is absolute disappointment.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely shocked with there service…

Absolutely shocked with there service the way they deal with customers and they keep you update I got my wife’s visa done in one day and all together it took week to get documents back to me the fee was reasonable I didn’t Mind paying it thanks to bhagyashiri and other staff

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Thank You to Nafeesa and team for amazing service and helpfulness.They provided excellent and professional service throughout the visa process .I would highly recommend Aviva visa to any one who need help with Schengen visa process.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful !

They are very helpful and go out their way to assist you email reminders calls and also instructions and also it’s the quickest turnover I’ve had with a visa was a great !

26 August 2020
Unprompted review
Rated 4 out of 5 stars

Fantastic 👏 Bhagyashri has help me…

Fantastic 👏 Bhagyashri has help me throughout until I got my visa in this difficult times of pandemic.
My visa took 5days more to come but I was expecting it as staff are limited in all work places. Great service and all staff are very polite on phone and they have time customers. I would recomend anyone..

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, from applying to receiving my Visa was 4 days. They got me an appointment even when there was no appointments available. Great team here that answered my million questions I had over the phone. Will be using next time I need a visa. Thanks Aviva Visa your the best.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Staff as always very polite. Listened to you. Undivided attention and provide a service that is tailored to your needs.

I would recommend

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, staffs were really detailed and helpful all through the process good communication, the service overall was fast and I would recommend using Aviva to anyone to.

Keep the good work up guys. Thank you

16 February 2020
Unprompted review
Rated 5 out of 5 stars

We leave reviews when we have bad experiences. This is quite the opposite

Most people only leave reviews when they have bad experiences. I'm leaving this review because I had an exceptional one.
I called up on 08-Nov asking for an urgent appointment for a Schengen visa. The caveat was that I was going on another trip on 05-Dec so the window was very short.
They were realistic and said it would be tight, but reassured me that it was possible.
They secured an appointment for me on 13-Nov (I couldn't make any earlier dates). Walked me through the documentation process and even sat with me to go through all my docs. I attended the VFS center and Madeleine was just brilliant. She checked me in, I waited in the waiting area for under an hour. All I did was smile for the camera and they took my prints. That was it - no questions/interview.
Applications can take up to 15 working days (sometimes more). Fast forward to 29-Nov and I call up panicking. I was reassured that it would come before my trip. Long story short, it was ready for collection on 02-Dec.
I'd just like to thank the whole team for your unparalleled level of customer service. I read reviews before using Aviva Visas and saw some negative ones. My experience was the opposite considering my application was more complex, my country of origin, and tight deadlines.
Thank you thank you thank you.
Oh, I was granted the Visa and no, this isn't a paid post :)

23 December 2019
Unprompted review

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