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Axioma Reviews 

7,030
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their efficient, polite approach, wonderful communication, and the seamless mobile service provided directly at home. People are extremely pleased with the high-quality repairs, noting that unsightly scratches and deep dents disappear completely, leaving vehicles looking brand new at extremely reasonable and competitive prices. Some reviewers were not happy with the quality, mentioning rough paint finishes, left-over residue, or issues failing independent lease inspections. Some people also felt that scheduling difficulties and occasional communication breakdowns could lead to frustrating no-shows and prolonged inconveniences.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt arrival and professional execution. Reviewers... See more

Staff

Users describe positive interactions with staff, often highlighting their punctuality, professionalism, and... See more

Quality

People report positive experiences with quality, noting that cars look brand new and damage is completely... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable quotes and competitive... See more

Product

Reviewers mention positive feedback about product, noting that the finished work is excellent and makes cars... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glynn arrived at the agreed time in his van. Worked throughout the morning until he finished at 2pm. Did a superb job pulling out the dent, filling the deep scratch and painting the door. Repair lo... See more

Rated 5 out of 5 stars

Danny (Leeds area) did a really excellent job on my mini, which had been bitten by a horse (don’t ask!) The repair work is completely invisible - on a fairly new car… I’m delighted. Reasonable price... See more

Rated 5 out of 5 stars

The final product was perfection. Richard did a repair job undertaken with meticulous care. The total job took more than 5 hours and the repaired body work look like new. Would happily recommend both... See more

Rated 5 out of 5 stars

Full updates given by the company from point of booking to end of job. Stephen, our repair guy was absolutely fantastic. Arrived at 9am, fully explained what he needed to do, got on with the job a... See more


Company details

  1. #22 of 59 best companies in Vehicle Repair
  2. #13 of 35 best companies in Vehicle repair shop

About Axioma

Written by the company

The Fair Price Repair Company. On-demand scratch and dent repairs, delivered to your home! We gather the best independent repairers in the UK to provide the highest-quality SMART car body repairs such as: paintwork scratches, bumper scuffs, dents and scrapes. 

40,000+ cars fixed. £50 million saved. 7,000+ happy customers and counting. Eco-conscious, instant quotes, repairs at your doorstep — restoring vehicles to mint condition for 50% less than the average bodyshop. Fast. Affordable. Done right. Nationwide coverage Just contact us and get a better quote!

Technician Looking for New Challenges? Join Us!

Lifetime Repair Guarantee

Lifetime Guarantee

Our paintwork comes with a lifetime guarantee, so you can rest assured that your car will look as good as new for years to come.

Contact info

Have a Car Scratch, Dent or Scuff?

We respond to claims lightning ⚡fast

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(7,030)

2,056 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt

Very prompt, reliable and efficient service with a high quality repair. I would highly recommend to others.

22 August 2026
Rated 5 out of 5 stars

Exactly what was needed

Repairer arrived on time, was very pleasant and worked hard. Despite some challenges with paint matching, he persevered and did a superb job. Good value, convenient and would definitely recommend.

17 August 2026
Rated 5 out of 5 stars

Excellent

Great communication throughout.

Jay was prompt, efficient, skilled, friendly and did a fantastic job even though he had to work between rain showers. The job took longer because of the weather, not a problem for me but did mean longer on site for Jay.

Reasonably priced. Will definitely recommend to friends and family.

20 August 2026
Rated 5 out of 5 stars

Wow - magic trick

Wow - that was absolutely amazing. My car literally looks like nothing has happened. I am honestly gobsmacked! I was quoted double via another company that wanted me to put the car into a body shop - but Steve from Axioma came to my house and literally did a magic spell on my car. I won’t hesitate to use this service again! Literally magic was done on my car - it’s like there was never damage there!!!!!!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Impressive level of service

Axioma were quick to reply to my request for a quote, the price was reasonable and communication was good. Pete arrived punctually and repaired the scratches on each front bumper very efficiently, leaving them looking like new. It is so good to have the repair carried out at home and saves so much time. I will recommend this service to friends and family.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Paul was fantastic in every way

Paul was fantastic in every way. Communication, even delaying our appointment as I had been on a night shift and needed a bit of rest. The work was also fantastic and looks brand new. Next time I back into something, I will be sure to come back to him!

20 August 2026
Rated 1 out of 5 stars

I had booking today with Axioma…

I had booking today with Axioma (Andrew) at 12.00. We had chat couple of times yesterday. Today he did not turn up. Not receiving phone. No way to contact. This is very unprofessional.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor aftercare and a car left covered in dust

The repair itself was fine, but unfortunately the car was left covered in a layer of dust afterwards. The door was left open during the repair, so dust got inside the car, and it also became stuck to both the front and rear windscreens.

I’ve tried removing it with hot water and soap, but it simply won’t come off. It looks like I’m going to have to carefully scrape it off the glass.

What’s most disappointing is that I reported the issue to them, but after that they simply stopped responding. A decent repair, but very poor aftercare when something went wrong.

14 August 2026
Unprompted review
Axioma logo

Reply from Axioma

Hi Riccardo,

Thanks for the kind words about the repair. We’re pleased you were happy with the workmanship.

We would just like to clarify the point about the aftercare. When you contacted us about the residue on the glass and inside the car, the repairer called you that same day and offered to come back and clean the car free of charge. You declined the offer.

From the photos, it appeared to be polish residue rather than any damage to the glass. The offer to come back and sort it is still open.

If you would like us to arrange this, just reply here or email estimates@axioma.co.uk and we’ll get it booked in.

Axioma Customer Care

Rated 5 out of 5 stars

Using Axioma second time and no…

Using Axioma second time and no disappointments again, absolutely nice and straight forward,reliable service, highest quality work, no mess, Ben absolutely amazing professional guy, thank you once again and will recommending you. Regards Sol

19 August 2026

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