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Axioma Reviews 

7,028
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their efficient, polite approach, wonderful communication, and the seamless mobile service provided directly at home. People are extremely pleased with the high-quality repairs, noting that unsightly scratches and deep dents disappear completely, leaving vehicles looking brand new at extremely reasonable and competitive prices. Some reviewers were not happy with the quality, mentioning rough paint finishes, left-over residue, or issues failing independent lease inspections. Some people also felt that scheduling difficulties and occasional communication breakdowns could lead to frustrating no-shows and prolonged inconveniences.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt arrival and professional execution. Reviewers... See more

Staff

Users describe positive interactions with staff, often highlighting their punctuality, professionalism, and... See more

Quality

People report positive experiences with quality, noting that cars look brand new and damage is completely... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable quotes and competitive... See more

Product

Reviewers mention positive feedback about product, noting that the finished work is excellent and makes cars... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glynn arrived at the agreed time in his van. Worked throughout the morning until he finished at 2pm. Did a superb job pulling out the dent, filling the deep scratch and painting the door. Repair lo... See more

Rated 5 out of 5 stars

Danny (Leeds area) did a really excellent job on my mini, which had been bitten by a horse (don’t ask!) The repair work is completely invisible - on a fairly new car… I’m delighted. Reasonable price... See more

Rated 5 out of 5 stars

The final product was perfection. Richard did a repair job undertaken with meticulous care. The total job took more than 5 hours and the repaired body work look like new. Would happily recommend both... See more

Rated 5 out of 5 stars

Full updates given by the company from point of booking to end of job. Stephen, our repair guy was absolutely fantastic. Arrived at 9am, fully explained what he needed to do, got on with the job a... See more


Company details

  1. #22 of 59 best companies in Vehicle Repair
  2. #13 of 35 best companies in Vehicle repair shop

About Axioma

Written by the company

The Fair Price Repair Company. On-demand scratch and dent repairs, delivered to your home! We gather the best independent repairers in the UK to provide the highest-quality SMART car body repairs such as: paintwork scratches, bumper scuffs, dents and scrapes. 

Customers love us, because our repairers love what they do and go the extra mile to make sure you’re 100% happy. 

We can match any price that you get from any other SMART repair company. Just contact us and get a better quote!

Technician Looking for New Challenges? Join Us!

Lifetime Repair Guarantee

Lifetime Guarantee

Our paintwork comes with a lifetime guarantee, so you can rest assured that your car will look as good as new for years to come.

Contact info

Have a Car Scratch, Dent or Scuff?

We respond to claims lightning ⚡fast

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,028)

2,047 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great repair

I think communication between Axioma and myself could have been better. I never felt totally confident I was going to get an answer. But alls well that ends well. The repair of my car was excellent and the operative was friendly and very professional and would definitely use this service again

7 August 2026
Rated 5 out of 5 stars

Great job

Friendly, timely repair. Job completed in an hour, a small dent noticed connected to the scrape, picked up and fixed at the same time. Would use again.

7 August 2026
Rated 5 out of 5 stars

Very reasonable quote and very quick to…

Very reasonable quote and very quick to give the quote once I sent photos of damage area. Booking made easy with simple instructions and repair booked at time to suit at my home. Graham the smart repair agent arrived on time and completed the work very professionally and to be honest I can not see what was repaired and I am a fussy sod. Graham has guaranteed the work for as long as I own the car. If needed would I use again YES.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Superior car repair.

This company are very professional and this was an easy and very efficient experience. The work was carried out by Ryan and partner . The scratch and dent repair was completed in four hours and to a very high standard I would have no hesitation recommending them to anyone. All for very competitive price.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

No Show Repairer after being booked for a week and deposit paid!

I contacted these guys for a quote as mobile service worked really well for me. Quote arrived prompt followed by times to book a slot along with a payment link for the deposit. All done and instructions detailed a repairer called Wullie would be in touch day before to confirm a time and if he didnt to feel free to contact him and provided his number, I did this several times day before and no answer so i contacted the company to let them know and this is when i began to feel uneasy! Long story short....Day of repair i continued to contact the company and im stuck at home all day and need this repair fixed! He was of course a no show-Day off completely ruined and why thy didn't chase him sooner when he had clearly no intension of attending i don't know! Im just waiting for a refund for the deposit and now to find another repairer that i could have spent my time doing a week ago when this one was booked if only i had known! Would recommend staying with local garages if you can folks!!

5 August 2026
Unprompted review
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Reply from Axioma

Jeannie,

Thank you for the feedback, and I'm genuinely sorry this booking let you down — being kept waiting when you've set a day aside is exactly the outcome we work hard to avoid.

I'd like to gently set the record straight for anyone reading, though, because our team really didn't sit on their hands here. From the first moment you told us you couldn't reach the repairer, we replied to every message — usually within minutes — chased him repeatedly, and escalated it to our operations and management team. When it became clear he'd gone unresponsive, we weren't able to source a replacement in your area at such short notice, so we offered you a full refund straight away. This is an unusual one-off, not how our repairers normally operate.

The moment you asked, your deposit was refunded in full — you're not a penny out of pocket.

Thanks again, and my apologies once more for how this one worked out.

Axioma

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