Aylesbury Trade Centre Reviews 

112
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Avoid this place at all costs I am a ex staff member and trust me you don’t want to buy a car from here, the manager will do everything to get the car out the door but god help y... See more

Rated 4 out of 5 stars

A good, honest experience for buying a car. The staff were all helpful and transparent and whole experience was relatively easy. The car needed body work done so this was carried out to a very high st... See more

Rated 5 out of 5 stars

Smooth transaction, great after-sWe had some minor issues with the car immediately after purchase. We informed Aylesbury Trade Centre straight away and Adam advised us that we could get it fixed under... See more

Rated 5 out of 5 stars

Adam was really friendly, helpful and patient when buying the car and helping us through the process. Really great service would highly recommend!

Company details

  1. Used car dealer
  2. Car dealer
  3. Motor vehicle dealer

Written by the company

Aylesbury Trade Centre is an independent, family-run dealership built on transparency, fairness, and genuine customer care. With hundreds of vehicles sold every year, we focus on offering great-value cars that are accurately described, honestly priced, and backed by a straightforward buying process. Every vehicle is road-tested, history-checked, and priced according to its condition so customers always know exactly what they are purchasing. We believe in being clear and upfront whether it’s a fully prepared retail vehicle or a part-exchange or trade-price car sold with declared faults. Our team works hard to make the experience simple and stress-free, from first enquiry to handover. We also offer extended warranty options, nationwide delivery, and flexible support after purchase. At Aylesbury Trade Centre, our goal is to provide reliable cars, fair deals, and a level of service that earns long-term trust. We’re always here to help, and we appreciate every customer who chooses to buy from us.


Contact info

3.7

Average

TrustScore 3.5 out of 5

112 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(112)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy a car from this garage

Do not buy a car from this garage. They are cowboys i brought a car from them just under a year ago. I have had nothing but problems with this car. I've already spent over a £1000 on it. I've just had it m.o.t'd and now find out it was sold to me with no airbag. Phoned them to tell them and they say they can't help me and I should go on Ebay to source one. Once they have your money they don't want to know, terrible customer service. They need to be reported to trading standards and be shut down.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Picked up my son’s first car on…

Picked up my son’s first car on Saturday from here . Apart from the battery in the key fob battery needing replacing , everything else seems to be fine .
Not sure about all the negative reviews, when buying a second hand car you always take a risk !

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Bought a focus st from them about nine months ago and already I've spent over 2k getting it fixed. They tell you it's been serviced, it hasn't. It had gunky brake fluid, cracked tyres, corroded wishbones, the air shutters were stuck in the closed position, the symposer was broken, the sensor for the fan was broken, the alternator was faulty, the air con radiator was corroded, the interior switch for the lights was broken and hanging off, the bash plate for the exhaust was hanging off and the wiring was messed up which caused the car to keep cutting out, the boot release button was loose, the door seals were hanging off, there was a tear in the seat which they hid in the photos, that's just some of the problems it had. They are cowboys, don't buy from them.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

I bought a car from this dealer and few…

I bought a car from this dealer and few months ago. I had a very good experience and so not sure why there are negative reviews. I was provided very good advice about a few cars and then the staff gave me full details on the car I wanted to buy. I went for a test drive and was really happy with the car. I’m so happy I visited and bought the car. The car has been running perfectly.
I would definitely recommend them and their service was impeccable!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Bought my second car from here and never had any issues. I will definitely return here. They gave top notch service to us and car was perfect condition.
Highly recommend and staff were so polite and friendly!!!

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Diabolical customer service!!

Purchased a jeep cherokee that is having problems . Have made 5 phonecalls and sent an email which I have chased only to be told I going to have to wait!!!!
We are without a car that we are paying finance for to be told that....shocking customer service Do not spend money with this firm!

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Would give this a minus if I could. Appalling service. Car broke down within 24 hours of buying and they are not interested. Do not trust these people . They are criminals!!!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Bought a car on 19th October 2024

Bought a car on 19th October 2024. The problems started right away the day after and it's been a nightmare!
If you ever buy a car here... Take pictures of it or even a video! If there is any problem, these guys don't take responsibility and they take advantage of people so at least you will have some evidence later on of the condition of the car. Once you buy it and take it away you pray you chose a good car... these cars are so dodgy too...
Very unreliable trader, very dishonest people, I know you are all religious too so I hope you get to pay back your dishonesty! Malparidos

26 November 2024
Unprompted review
Rated 1 out of 5 stars

NEVER buy from Aylesbury Tradecentre.

Bought a car from here wished we hadn't.
Do not purchase a car from this company.
We waited for half an hour and four attempts to activate the insurance. It never happened. So we purchased a day one ourselves. Out of pocket.
Took the car home. The oil did not look great considering it was meant to have had an oil change. It was black. Out of pocket again. The V5C was input incorrectly on the system by the garage. The address was incorrect. No V5C after a month contacted the DVLA. Need to fill out a V62 at £25. Out of pocket. Went to the garage spoke to Zee said he will deal with the issues.....tried to usher my husbands out of the cabin. Still waiting!!!!!
What an absolute shambles. I have bought many cars in my life (being of a certain age) and I have never experienced such bad customer service or having been ripped off in such away that I want to warn others DO not visit this car dealership. The cars look nice. Do not be fooled........
Number 1 for quality as stated they are NOT!!!!!!
Never buying form here again. Will let as many people know as possible.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Very happy customer, service was very good and fast. True to price and sales team were very helpful. Definitely will be returning to get my next purchase. Great value and good condition vehicle. Paper work was smooth and straight forward. Thanks again.

16 November 2024
Unprompted review
Rated 4 out of 5 stars

Great service

Looking for a car at desperate times. They were pleasant on the phone. When we walked through their doors Zee customer service was excellent. He did not put pressure on us answered all questions and helped us make the right choice. It has been an excellent experience. Thank you Zee

Sylvia

9 November 2024
Unprompted review
Rated 5 out of 5 stars

I am a returning customer

I am a returning customer, Zee took care of us today, just bought another car from them, honestly best customer service and really connected with him as a customer, I recommend them highly and if you want a even better experience for buying your first car, speak to zee, he will sort you out nicely, thank you so much

14 November 2024
Unprompted review
Rated 5 out of 5 stars

This place was great to visit

This place was great to visit
They had a selection of cars
The staff were very helpful
Have had my car for a year now without any problems
Would highly recommended
Will deffo buy my next car from here
Amazing cars
Amazing service
Top notch people

6 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE!!!

DO NOT BUY FROM THESE!!!, I bought a car from them and 11 months later the car stopped working !!!it turned out it was fitted with an illegal part what shown 11,000 miles less than the car had actually done. I contacted them within 12 months and they refused to pay towards my £1,600 bill to rectify the problem. They stated it is not their problem as I now own the car. The original sales person I bought it off also doesn’t work their anymore (bit suspicious as to why all the salesmen are new). The customer service is brilliant when buying a car but turn rude and arrogant as soon as you drive out the dealership gates

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Cannot get through to them again

A car dealer that makes promised that they do not keep. I have tired to get in touch but I have not been able to speak to them for months as they promised to forward on the car manual for me but have never done so . I purchased the car 4 months ago. They literally just block your calls if you have a problem. so shocking after care and quite frankly I would avoid them as they give used car dealerships a bad name. I regret my purchase from them

1 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS DEALERSHIP

DO NOT TRUST THIS DEALERSHIP! They were all lovely on the phone and helpful when I was there but it was all a scam after losing thousands.
Was looking for a Shogun and they had one that looked perfect from the outside. Went twice to look at it and give it a test run, only issue was the headlight was out. Showed me the MOT history and advisories and there were some miner things that needed doing no problem and then a small amount of rust. All seemed doable.
They asked for £5400 I got for £5000. It was sold as seen which I didn’t know about till I’d decided to get it but was already obsessed so risked it. Took it to my garage a few weeks later to get the advisories done, no problems until they told me the rust was an urgent fix and will fail the MOT. Seemed odd considering it had just had one with the dealers so my garage believes it was a fake MOT. However 3 months later and an additional £3000 spent trying to save it I had to scrap due to extreme rust and corrosion under the entire car, in the fuel pipes and the fuel tank and after the fuel pump and fuel injection system had been destroyed due to the amount of rust inside.

28 December 2023
Unprompted review
Rated 1 out of 5 stars

Do not use these dodgy scammers

Do not use these dodgy scammers! They will sell you a faulty car and then refuse to help when repairs need doing. They ignore calls and emails, and I will be escalating this to the motoring ombudsman, along with going for full compensation. I’m heavily pregnant with 2 toddlers and have been without a car for days on end on and off since purchasing the vehicle. These charlatans took my entire life savings. I will not let this lie. DO NOT BUY FROM THESE CON MEN, and don’t be fooled by half of the reviews on Google , they are fake!

12 September 2024
Unprompted review

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