Azerty Reviews 

7,785
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Azerty, one of the best places to get A new PC or component. Recently, i got A new custom made PC, and from the beginning, every thing was smooth. Only one component needed A upgrade, but they... See more

Rated 1 out of 5 stars

Ubiquiti UniFi Cloud Key Gen2 Plus gaat binnen de garantie periode defect. Na een ongeduldig belletje krijg je 2 dagen later een e-mail dat het product in behandeling is. NU 20 DAGEN later werken de... See more

Rated 2 out of 5 stars

It's holiday time, had an idea to upgrade PC, new (psu,gpu,rams mobo fans etc... all the parts were in stock, delivery promised on next day, got tracking number, and a delivery between 8:30 to 21:3... See more

Rated 5 out of 5 stars

I was scared to order here since I tend to be very unlucky with buying products. Sadly, the OP1 8k I ordered had a hardware or firmware issue, causing the clicks to not always register. This didn't... See more

Company details

  1. Computer Shop
  2. Software company

Written by the company

Azerty is dé ‘one-stop-shop’ voor IT-experts met een uitgebreid en actueel assortiment van 1 miljoen producten in een overzichtelijke webshop met de nieuwste technologie, maximale fulfilment en razendsnelle levering tegen een goede prijs. Daarnaast is Azerty ook specialist in ‘maatwerk-assemblage’ van IT-hardware.


Contact info

3.5

Average

TrustScore 3.5 out of 5

8k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(7,785)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing post sales service and support. Professional technicians that really know their craft. Can't recommend enough buying in Azerty :)

2 February 2022
Unprompted review
Rated 4 out of 5 stars

Took time, mostly worth it.

Unfortunately the product was unavailable from the supplier for some weeks. I received a weekly email about the status of my order. Not that it changed much in that time. Prices were fair, and it arrived quickly when it was returned to stock.

30 January 2022
Unprompted review
Rated 5 out of 5 stars

Azerty is the best

I have ordered my new gaming PC parts from different websites (Azerty, Amazon, Coolblue, Megekko) and I'm very happy with Azerty...

Just stay away from Megekko, you can not get your order correctly, they send some other brands or models without contacting you, they dont even apologize for their mistake, I guess they make this kind of mistakes all the time so it's normal for them... I had to wait because of their incompetence and some of the parts that I chose gone out of stock. So I needed to revise my budget for available products in the market. They cost me both time and money, literally!

Even though I used Prime with Amazon within NL, they could not delivered the next day all parts. Also expensive!

No need to discuss Coolblue's quality, they are good but expensive...

I dont know Azerty's customer services or return policy but I didn't need them because I received my orders next day without any problem. And considering prices, Azerty is my first choice from now on.

15 January 2022
Unprompted review
Rated 5 out of 5 stars

Overall a good shop!

Next day delivery, always got what I ordered, what else do you need? :) Good choices at good prices!

If you order wrong parts you can call to replace and refund done immediately... Great customer service!

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery of Graphic card

Graphic card ordered on Wednesday noon and received in Belgium on Friday morning. Very fast delivery. Product and packaging in perfect condition. Excellent follow-up. I recommend this site.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

The real deal!

I bought somthing from this store. The price was 25% lower than any other store. Plus, free shipping

2 January 2022
Unprompted review
Rated 5 out of 5 stars

Shopping was Easy!

Shopping was Easy!
Finding the right product was super fast and precise.
The store is clean and concise, the information about the items are all well structured and meaningful.

Found the right PSU in the correct specifications, best price for a new one.

Already bought another one and will always come to Azerty to compare prices before buying in any other store!

1 January 2022
Unprompted review
Rated 5 out of 5 stars

Very professional services

Very professional services.
Good choice of products with excellent value for money.
I had to return an article: that was fast and professionally handled.
I definitely recommend

19 December 2021
Unprompted review
Rated 1 out of 5 stars

Worst service I've ever seen!

Worst service I've ever seen. I purchased a GPU in Jan 2021 with an expected delivery of more than 10 days (I was aware of the GPU shortage). I waited patiently. After months I started calling, I was told to keep being patient or to pay 1000EUR more to get a GPU with lower specs than the one I ordered. Now, after 11 months, I got an email cancelling my order. They kept my money for 11 months and I got nothing! I will never use this website again!

10 December 2021
Unprompted review
Azerty logo

Reply from Azerty

Good morning Daniele,

It's unfortunate to read that you are one of the people whose card is no longer manufactured, I see that you have sent an e-mail and it will be sent to my colleague who is dealing with this case.

Kind regards,
Michael
Azerty Customer Service

Rated 1 out of 5 stars

Sold me a faulty product

Sold me a faulty product, and they blame me for it, no refund. They don't answer any email or inquire, the phone line is always crowded. Never buy anything here.

9 December 2021
Unprompted review
Azerty logo

Reply from Azerty

Good morning Daniel,

We are sorry to read that you are dissatisfied with our service.

I would like to take a look with you to assess the situation, however, based on this data, I cannot find any information in our system. That is why I would like to ask you to email an order number / customer number to feedback@azerty.nl.

Kind regards,
Michiel Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Azerty freely replace my defective psu after several months of use, it took me long to incriminate the psu but within 2 weeks i had a brand new one

3 December 2021
Unprompted review
Rated 1 out of 5 stars

poor customer service

My wife was in search of a new computer to handle her photo editing. She told the sales person what she needed and they asked for a budget. Without advising her on what she would need, they sold her an inadequate system which did not work. When she tried to exchange it for a system that WOULD work, she was given nothing but excuses and basically told her, sorry not our problem. They offered to buy the computer back at a fraction of it's original price plus would be charged a 35% restocking fee, even though we were willing to purchase the higher priced system. We have done business with Azerty in the past and they have always prided themselves with good and fair customer service. Seems like those are things of the past and I will be buying from another computer company in the future.

11 November 2021
Unprompted review
Azerty logo

Reply from Azerty

Good morning,

Thank you for your review.

We are sorry to read that you are dissatisfied with Azerty.

I would like to take a look with you, to assess the situation, however, based on this data, I cannot find any information in our system. That is why I would like to ask you to email a service number / customer number to feedback@azerty.nl.

Yours sincerely,

Azerty

Rated 5 out of 5 stars

Kolink Observatory White

Last week I ordered from Azerty.nl a case (Kolink Observatory White) for my computer. The case wasn't in stock so I had to wait 3 days till it was sent from their supplier. All in all I am very satisfied with my order and the customer service, who were very fast with their replies and assistance. I would highly recommend for your orders and I will definitely buy from them again in the future.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Smooth shopping experience

This is the third time I order through this website. I love how their website is organized, it really helps making a decision on what product is the best for my needs. The purchase process is smooth and they deliver on time. Nothing to complain whatsoever.

16 October 2021
Unprompted review

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