Azlo Reviews 

389
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... See more

Rated 1 out of 5 stars

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... See more

Company replied

Rated 5 out of 5 stars

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... See more

Company replied

Rated 5 out of 5 stars

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... See more

Company replied

Company details

  1. Bank
  2. Financial advisor

Information provided by various external sources

Free, easy-to-use business banking for those who are doing it all.


Contact info

3.8

Great

TrustScore 4 out of 5

389 reviews

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3.8

All reviews

(389)

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Rated 5 out of 5 stars

I have been using these guys for a few…

I have been using these guys for a few years now and I can't say enough about how much it has helped me out. I can't stand going into the bank and having them offer me services and other stupid things I don't need so this fits the bill.

30 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Kaleb, thanks for the review! It's always great to hear when your Azlo account is fitting the bill for your business :) We're looking forward to continuing to work together! ^JW

Rated 5 out of 5 stars

Couldn't be happier

No-fee business account. Solid integration with QuickBooks, PayPal, Stripe. Relatively rapid transaction processing. Very pleased to have found Azlo. I've been with them for almost a year now.

30 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Lee! It's great to hear that you're enjoying your account and those integrations! We're happy to have you aboard! ^JW

Rated 1 out of 5 stars

I applied and after about 15 days they…

I applied and after about 15 days they opened an account for me. I have good credit that I worked hard on after a really bad divorce and after they told me I was approved I had all my invoices sent out under my new company name. I went to activate my debit card which I received in the mail today and when I tried it stated that the account was closed. No reason for it, nobody responded and when I tried to call was on hold for over an hour. I am now stuck with thousands of dollars in checks that I cannot deposit. This was the WORST experience ever and I would not recommend to anyone. In fact, I am looking into seeing if I can file a complaint against this business practice.

30 June 2020
Unprompted review
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Reply from Azlo

Hi Kimberly, I'm sorry to hear that you experienced this. While our review process does not actually involve a personal credit check, there are a number of other factors that can lead to an account being closed after our initial review. This doesn't happen often and we're continually working to improve communication on our end, but unfortunately cannot comment to the specifics on this situation or what led to this decision here. ^JW

Rated 1 out of 5 stars

Account Closed After a Week

I'd be wary of using Azlo as your main bank. I sent an application on 6/13, was approved on 6/17, received & activated my debit card on 6/26, but was suddenly notified on 6/27 that they've decided to close my account. I've kindly asked a couple representatives if they could at least provide a general reason for the account closure, but no luck. Thankfully, I still have my personal checking account to rely on, but I would've been stressed if I had counted solely on Azlo. Give them a try if you'd like, but know that even if you're initially approved, they may close your account without telling you why.

27 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Hi Mino, I'm sorry to hear that you ran into this. While certainly not a common occurrence, there are a number of factors that can lead to an account being closed. We're continually working to improve communication on our end, but unfortunately cannot comment to the specifics on this situation or what led to this decision here.^JW

Rated 3 out of 5 stars

I thought this was going to be a great…

I thought this was going to be a great for my new home-based business. However, I soon found that transferring money between my business and personal accounts was far too difficult. First, I was unable to directly link my local credit union checking account to my business account in Azlo. Although I was able to link my FCU debit card, the verification debit/credit from my credit union took a full 7 days to show up in my Azlo account. (The transfer to open the account only took 2.) And then there are the debit card transfer fees. It will cost me 1-2% to transfer money via debit card. A $10 fee to transfer $500 IN to Azlo is more than my budget will allow. Sadly, need to find another banking solution.

27 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Hi Robin— sorry you ran into these roadblocks. We use a system called Plaid to link accounts which is supported by most major banks, but unfortunately doesn't always work with smaller banks which have not opted into their service. The solution here is usually to initiate the link from the other account, and it sounds like you were able to do that.

We definitely understand the frustration with those bank-to-bank transfers as well and those timelines can vary depending on the time of day, direction of transfer, and the other institution. While these transfers are 100% free, we know this isn't always ideal when timing is important, which is why we offer an Instant Transfer option. As with many other instant payment services, Instant Transfers are powered by a payment network which requires a processing fee for immediate money movement.

We'd love the opportunity to chat through these money movement options and potentially help figure out a solution that works for your business. If you'd like to be in touch, please email us at support@azlo.com. ^JW

Rated 5 out of 5 stars

Great free online banking service

Free, full-featured, professional online banking, specifically targeted to support small business. Perfect service that continues to get better!

26 June 2020
Unprompted review
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Reply from Azlo

Thanks for the kind words! It's great to hear you're enjoying your account (and the new features we've been rolling out!). We're happy to have you with us! ^JW

Rated 1 out of 5 stars

So far it sucks.

So far, not a good choice. Week long wait on deposits. Odd holds on outgoing online payments. Unable to connect to Realtyzam. Overall, only good thing is it allows mobile deposit. Wasted because it takes a week to post. Will be changing to another bank with better access and useful business needs.

25 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey there! We're sorry to hear you're having a bad experience so far.

We understand how important it is to be able to move money quickly. We don't place any holds on outgoing payments, but transfer times can vary depending on what time of day the transfer is initiated and the accepting institution. For instances where you need move money faster, we're working to offer an Instant Transfer option, which would allow you to instantly move money to or from a linked debit card.

When it comes to check deposits, we know hold times are not ideal either. Though you may experience longer holds on your first couple of deposits, the good news is that these hold times will decrease as you build up deposit history.

If you'd like to chat in detail about any of these features or money movement timelines, please don't hesitate to get in touch. You can reach our team at support@azlo.com. ^JW

Rated 5 out of 5 stars

Excellent online business bank

I really love utilizing Azlo as our small business bank. Transitioning to an online bank from a physical one felt a bit nerve-wracking - "Can I trust this?" "How is this going to work?" - but we have not had any issues, and Azlo has been absolutely amazing over the last year. I appreciate being able to send invoices directly through my account, and their customer service is stellar. My one comment is that I wish they provided separate business debit cards for married couples doing business together as a sole proprietorship. Otherwise, completely satisfied with Azlo and their awesome features and team.

23 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Elexa! We're happy to have you aboard. It's great to hear you're digging the invoice features and glad the switch to digital has been working out :)

We hear you on multiple debit cards. Right now, we're able to issue cards to each owner (owning 25% or more) listed on your application. Unfortunately, for sole props, this means we're only to provide one card at present, even for married couples. If your business structure ever changes, this is something that we would be able to support! ^JW

Rated 4 out of 5 stars

I LOVE Everything about Azlo except.....

I LOVE Azlo! I love everything about them except. . . .
the ability to send a paper check. Azlo will send a paper check for you, but it is a little confusing and time consuming to try and do this online. I needed a paper check to attach with paperwork I had to send. For some reason the check could be made out to the payee but the address was mine. I believe I was told this is was the only way to send it to me, rather than have it sent direct to the payee. It just struck me as not very professional of me to send a check to them with their name and my address, like I didn't know how to fill out a check. But hey no worries! they cashed it :-)

23 June 2020
Unprompted review
Rated 4 out of 5 stars

Azlo has been a great bank

Azlo has been a great bank to do business with. My only reason for giving it 4 stars versus 5 is that they don't have a savings account option. Otherwise, no complaints!

23 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks so much for the review! We're happy to hear you're enjoying your account. We hear you on savings—an interest bearing account is on our roadmap and is feature we're hoping to share more details on later this year! ^JW

Rated 5 out of 5 stars

I wish you would get instant bank to…

I wish you would get instant bank to bank transfers.

23 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks for the feedback! We've developed a feature to provide Instant Transfers from a debit card but are working on some backend details before it's ready to be released widely. We're hoping to share more details very soon! ^JW

Rated 5 out of 5 stars

A great no-fee business account

Azlo’s a great bank. For a small business that needs a simple account, there isn’t an easier, more affordable option out there. -No fees and has enough integrations to get stuff done.

23 June 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks, Adam! We appreciate the feedback and it's great to hear that you're digging your Azlo account. We're looking forward to continuing to work together :) ^JW

Rated 5 out of 5 stars

Great Bank

Great mobile app, web app and customer service. Totally online experience, no bank branches and they've done a wonderful job with the transition. I definitely recommend for world travelers or digital nomads or even busy entrepreneurs that can't or won't do walk-in branch style banking. We have never had an issue. We are very pleased.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Loving Azlo!

I've had a great experience with Azlo thus far. It's simple and no hassle banking service for my business. I love being able to sign in and see and overview of customer payments that have come in via Stripe or PayPal. Overall, I'd recommend to any business.

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company!

I have enjoyed everything about my Azlo experience! They customer service is amazing, the interface is easy to use and it makes running my business account so easy.

23 June 2020
Unprompted review

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