Azlo Reviews 

389
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... See more

Rated 1 out of 5 stars

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... See more

Company replied

Rated 5 out of 5 stars

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... See more

Company replied

Rated 5 out of 5 stars

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... See more

Company replied

Company details

  1. Bank
  2. Financial advisor

Information provided by various external sources

Free, easy-to-use business banking for those who are doing it all.


Contact info

3.8

Great

TrustScore 4 out of 5

389 reviews

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3.8

All reviews

(389)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Azlo is Not a Bank

Azlo sucks! it is not a real bank. You'll earn no interest on your money. There are now several real banks that will allow you to create a business checking online and more importantly unlike Azlo, they will pay interest.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I was having some issues. I sent a message and by the next day I was contacted back and my issue was handled ASAP. I wish all my customer service experiences could go as well as this one did. I feel Azlo employees really care about you and your concerns.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Easy to Work With. Excellent Customer Service.

The representatives at Azlo are very helpful and easy to work with. I have run into issue with my account due to changing my business name and TIN, and phone number and they were able to help me get the issue resolved very quickly, every time.

8 December 2020
Unprompted review
Rated 4 out of 5 stars

This is the best options for starter…

This is the best options for starter ups who just enter the business scene and does not have an account at first i was gonna use them temporarily but I have been thinking of using Azlo for the longterm of my business

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Eris was friendly and helpful

Eris was such a help and definitely patient with me as I had 3 things I needed her support with. She nailed it with a smile. Friendly, supportive and knowledgeable. I am truly pleased with her customer service.

7 December 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Carlos! We're so happy to hear we were able to help and we've passed your note along to Eris as well :)

Rated 1 out of 5 stars

+1 on the review below

+1 on the review below - Complete waste of time. The application is lengthy, support cannot disclose anything. Stay away from this so-called "bank" plenty of other options out there that are legit.

4 December 2020
Unprompted review
Azlo logo

Reply from Azlo

Sorry you had trouble with the application process. We understand how frustrating it can be when an application is not approved. While there are some businesses we're unable to support, we're working on making Azlo available to more entrepreneurs in the future.

Rated 5 out of 5 stars

Azlo has great customer service!

Azlo has great customer service! Their response time is fast. They always walk me step by step on anything I need help with. I really appreciate their expertise on everything.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

The Azlo team was very nice and…

The Azlo team was very nice and flexible to help me opening my account.

2 December 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks for the review, Nuncha. It's great to hear that our team was able to help get you set up. We're looking forward to working together!

Rated 5 out of 5 stars

What a wonderful and accommodating…

What a wonderful and accommodating banking partner. They understand we are all in a Global Pandemic and are willing to work with this customers on their specific needs.

2 December 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks for the kind words, Kristian! It's great to hear that our team was able to help when you needed assistance. We're happy to have you aboard and looking forward to continuing to work together!

Rated 1 out of 5 stars

Total waste of time

Stay away if you're a new business.

They rejected my account application immediately, even before getting the confirmation email.

When I contacted support, they said they can't disclose their specific criteria for account eligibility.

Total waste of time

30 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Oh no! We're sorry to hear we were not able to approve your application. This can happen for a number of reasons and we're not able to speak to those details here. We know how frustrating this can be and we're working to expand our requirements in order to make Azlo available to more entrepreneurs in the future.

Rated 1 out of 5 stars

Thieves and gives the runaround and 0…

Thieves and gives the runaround and 0 help. Was charged by a company with an unauthorized transaction. Contacted azlo, and was told the merchant was correct in charging me, even though I never initiated any charge! This was 100% theft and I would never trust azlo. Horrible company and horrible experience.

24 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey there! We're sorry to hear about this experience with that fraudulent charge. We can't speak the specifics of your situation here, but understand how frustrating it can be when a merchant issues charges you weren't expecting. Hopefully you were able to make progress by dealing with that merchant directly, but if there's anything we can do from our end, please reach back out at support@azlo.com.

Rated 1 out of 5 stars

Absolutely horrid experience

Absolutely horrid to work with. The simplest actions such as depositing a check took over 30 days and they still couldn’t get it right.

23 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Jack! Sorry to hear about the delay with that check. A timeline of 30-days is extremely unusual and we'd like to more about what went wrong. If you'd like to be in touch, please reach out to us at support@azlo.com.

Rated 5 out of 5 stars

Fabulous customer support team

I opened a business bank account with AZLO to start my small business with under somewhat awkward circumstances. I am a transgender woman and Covid significantly delayed my legal name change. So I was forced to open my bank account under my old name. The customer support team was always helpful with anything I needed for banking, but they really shined when I finally was granted my court ordered name change. Within 24 hours of notifying them and sharing a copy of the court order, they changed my account to my new legal name. And they did that with so much warmth and enthusiasm that it felt very special to me and touched my heart. This is a team of wonderful kind-hearted people who I know my money is safe with. Staci and Ellen are super stars! 🌟🌟🌟🌟🌟 Thank you ladies! ❤️

20 November 2020
Unprompted review
Rated 2 out of 5 stars

I joined several months ago and I was…

I joined several months ago and I was happy I joined. Shortly after joining, there has been a permanent message about signing up for Azlo Pro when you log in to your account. I don't think should be a prominent fixture when one logs into their checking account. There is no way to remove it and it is unnecessary advertising. I'm sorry I signed up. There is no "no thanks" displayed, only the "x" to close.

20 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Bradley! Sorry you're running into trouble with that message. It shouldn't prevent you from using your account, but we can definitely understand your frustration. It should be possible to permanent dismiss the message by clicking "no thanks" instead of merely 'x' ing out. We're working on making this more clear to prevent this in the future. If you're still running into trouble please contact us at support@azlo.com.

Rated 5 out of 5 stars

Highly Recommend

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly and knowledgeable staff on deck with extremely user friendly interfaces on all aspects.
We highly recommend!
Gold Leaf Landscaping LLC.

20 November 2020
Unprompted review
Azlo logo

Reply from Azlo

We're so glad to hear it! We appreciate the kind words and are happy to have you aboard!

Rated 5 out of 5 stars

This is the easiest to set up online…

This is the easiest to set up online banking account I have encountered. The user screens are clean amd intuitive. The ability to invoice my clients easily is superb. The first debit card got lost in the email. Within three days of contacting customer support, I had my new card. Excellent! I highly recommend for busy entrepreneurs who want a no fuss, no frills experience.

20 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Thanks Rebecca! It's so great to hear you're digging the app and everything was easy with getting up and running. We're also glad that we were to get the issue with that lost card sorted! Welcome aboard, we're looking forward to working together!

Rated 1 out of 5 stars

The online system feels discriminatory. Terrible.

I tried to open an account and the online system DISCRIMINATES againts my nationality (even I am a green card holder living in USA) and does not allow to open the account. A total waste of time and an overall terrible experience.

19 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Sorry you ran into trouble applying for an account. We can't look into the details of your application here but we're working to make Azlo available to a wider range of entrepreneurs in the future.

Rated 5 out of 5 stars

Azlo, Top of the line

Azlo, one of a kind when it comes to customer service. They are quick to respond to help or inquiries. And when it comes to charge backs or bogus charges, they do Not stop until they have recovered all of the funds you are out. With regular updates throughout the whole process. Nothing but praise from this account holder. Arnold

16 November 2020
Unprompted review
Azlo logo

Reply from Azlo

Hey Arnold! Thanks so much for the kind words. It's great to hear that our support team was able to help out when you ran into that issue with a fraudulent charge. We're happy we were able to get it sorted! We appreciate the review!

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