I called these out as an emergency at 8…
I called these out as an emergency at 8 o'clock at night. As I add a leak in the cold water tank, there was a 10 minutes and charged me 1200 pounds for turning the stop tap off.
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I called these out as an emergency at 8 o'clock at night. As I add a leak in the cold water tank, there was a 10 minutes and charged me 1200 pounds for turning the stop tap off.
I have used them twice now, the first time in January 23 and more recently in August 24. On both occasions I was very happy with the quality and cost of the work done.
The first time I used them in January 23 what I thought would be a simple boiler service turned into a major piece of work when it was found that the gas valve was faulty and the inside of the boiler dirty with soot. A problem with gas pressure to the boiler meant he had to come back and run a new gas pipe from the front to back of house. He rescheduled less important jobs to free up time so as to get out boiler working ASAP. At every stage he told me what he was doing, showed me the problems, and explained the charging structure. It was a big job and in both cases the bills were less than I was expecting given the time he was on site. He was good at getting back to me on the phone with when he could come back at fit the new pipe.
I also got them change a shower pump, his plumbing was fast and efficient and he completed the job in much less time than I was expecting. Very happy with the quality of his work.
More recently he came back to service our boiler, this time it was a completely straightforward service but he still took the time to explain the bits on out 15 year old boiler that we would need to change in the next year or two.
All in all a thoroughly professional and efficient service not the quickest at responding to emails but get the communication right when it is important. Highly recomended.
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