Babame Reviews 179

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

If I could give less then one star I would . I placed an order and I chased the delivery only to find out it was sent to Ireland by mistake and they will retrieve the parcel and send it to me fine 3... See more

Rated 5 out of 5 stars

Had a little issue re delivery information but Karen & her colleagues at Babame dealt with my enquiry very quickly, efficiently & effectively. Also the price of the item we bought was definitely "a... See more

Rated 5 out of 5 stars

Fabulous, small but very friendly company with an amazing range of products! I am trying to shop more ethically and Baba Me has very quickly become my go to for everything I need. Everything i... See more

Rated 1 out of 5 stars

Awful company to deal with with even worse customer service. Items dont arrive and they then deny all knowledge of said order.Resort to bullying and belittling customers who raise their issues with th... See more

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3.0

Average

TrustScore 3 out of 5

179 reviews

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Rated 5 out of 5 stars

Got the most beautiful toys

Got the most beautiful toys for my grandchildren
They are made from wood and beautifully carved and painted with beautiful designs and colours . I will definitely be getting more
I ordered my gift and recieved it next day 😁

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Very shocked to read the bad reviews

Very shocked to read the bad reviews, because I have to say I found the store and the customer service fantastic. I tried very hard to shop local for gifts and well it went downhill fast, so I was delighted when I found the store/products online. Ordered on a Sunday and we had the full order bar one item which was refunded asap, delivered by the Wens. Would highly recommend

29 September 2020
Unprompted review
Rated 1 out of 5 stars

Shockingly Poor

Without a doubt the worst retailer I have ever dealt with. Had to threaten court action to get a refund for an item that wasn't as described. Still waiting for postage to be refunded. Complete disregard for consumer law. Definitely one to avoid.

26 August 2020
Unprompted review
Rated 1 out of 5 stars

Shop elsewhere, customer service is very poor if you need help.

I would strongly advise people not to shop with this retailer.

To keep it brief I placed an order three months ago, it didn't arrive, despite tracking showing that it had been delivered. This was at the height of the busy postal time during the start of lockdown. The company mostly ignored my many many emails to them trying to chase my parcel up during the next three months.

After three months I told them if they didn't respond and help me resolve this I would post an open letter to them on social media. They responded very quickly and offered me a full refund. It is now 8 days later and the refund has not arrived and they are not responding to emails.

Resolving a missing parcel with an online retailer should not be this hard. Customer service is extremely poor. Please shop elsewhere.

12 August 2020
Unprompted review
Rated 5 out of 5 stars

I have nothing but positive dealings…

I have nothing but positive dealings with Babame.
They go out of their way to be helpful and really care about their customers.
They sell a huge range of products from wooden toys to ethical gifts.
I really recommend shopping with Babame!

19 July 2019
Unprompted review
Rated 5 out of 5 stars

Started shopping here for the toys and…

Started shopping here for the toys and have stayed for the environmentally sustainable ethos. Always a pleasure to deal with and orders are received promptly. I love the array of sustainable products that they introduced me to helped my family reduce our environmental impact. The fact that the plant trees when you place an order is just amazing.

15 July 2019
Unprompted review
Rated 5 out of 5 stars

I have loved finding this little…

I have loved finding this little company. I have been using Babame for over 2 years while i have made the change from plastic toy to open ended wooden toys and making my home more eco friendly. I find their facebook buzz page very friendly and helpful from both other customers and from the owers of Babame. On the odd occasion their has been a need to contact customer service the issues has been rectified straight away. Overall a lovely, friendly small business that i am more than happy to support.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

Lovely, friendly and ethical company

Fabulous, small but very friendly company with an amazing range of products!

I am trying to shop more ethically and Baba Me has very quickly become my go to for everything I need. Everything is well priced and delivery is always super quick

Any problems have been sorted by customer service very quickly and I always feel valued and appreciated. I especially love how they recycle boxes for their deliveries too

Would recommend to anyone 😊

22 June 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful ethical company

Wonderful ethical company. We love to shop small and support small businesses and this is our favourite one stop shop for ethical living products, wooden toys and other eco minded products! Always packaged with recycling in mind and super customer service! Fab!

20 June 2019
Unprompted review
Rated 5 out of 5 stars

Super Shop

Great range of products, reasonably priced. Delivery was extremely quick too! I'll be back for more.

13 June 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Brilliant choice, order dispatched within 40mins and arrived in ROI the next day.
Can’t get better than that!

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Love this shop

Love this shop, friendly and brilliant customer service. Products are excellent. Would definelty reccomend

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, easy to navigate the website. Goods are always well packaged and arrive quickly. I’ve also had the experience of dealing with their customer service, the respond quickly are very friendly and sorted the matter very quickly. Overall a fantastic shopping experience, an independent company with everything eco and sustainable in one place, I have been shopping here a few years now and can’t fault their service, highly recommend.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Thumbs up to Babame

I find this company very pro eco, they research all of the products so that I don't have to, being a busy mum this is ideal. Theres a massive range of eco toys, household and beauty and I regularly buy from each range! Orders are dispatched and arrive super quickly and I've never had any issues with anything that I've brought.
When I've asked questions to customer support the online chat on their website has been great, they always give helpful and knowledgeable advice that I feel I can trust.
There are regular competitions running that keep their site current!
I just love Babame!

12 June 2019
Unprompted review
Rated 5 out of 5 stars

I’ve been ordering from babame for a…

I’ve been ordering from babame for a while now and am very happy with my shopping experiences with them, they are fantastic for good quality and service. A brilliant range of toys, beauty items and eco friendly products. So much choice and great brands. Items are dispatched quickly and delivered quickly in great condition. Very satisfied customer.

12 June 2019
Unprompted review

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