Babla's Jewellers Reviews 

1,555
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Im so disappointed I am nearly crying. Over a hundred pound on a cuckoo clock and it arrived with the cuckoo not coming out and a random coin sized cog loose in the opening. The cog just fell out. The... See more

Rated 5 out of 5 stars

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and... See more

Rated 5 out of 5 stars

Absolutely delighted with the first class service given. My darling wife's Armani watch hadn't worked for several years after being looked at by a Horologist who declared it as irreparable and its n... See more

Rated 5 out of 5 stars

easy to order, best price, delivery the next day, 100% satisfied, Babla's will be 1st choice for future purchases, thank you. Order Number: 100093443 Order Number (invoice): 137009 Date Orde... See more

Company details

  1. Watch shop

Information provided by various external sources

Provide a professional watch repair service on premises, in addition to authorised sales of cK Calvin Klein, Swatch, Casio watches and many more.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,555)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing repairs/service

I cannot rate this company highly enough. First of all, they serviced my Omega Ocean Master watch and included a replacement valve, replaced the bezel spring etc - it was pretty battered and now looks almost new. I was so amazed (I had found them via Omega as an authorized service centre) that I asked them to look at my beloved 25 year old Tissot watch that several jewellers and Tissot itself had declared beyond any sort of repair on two counts: bracelet broken and no spares and mechanism broklen and no seal spares. Well, Babla's fixed both these problems and, again, all for the price of a service.
Amazing experience both times.

29 June 2017
Unprompted review
Rated 5 out of 5 stars

Babla's Jewellers

Babla's Jewellers - Professional, efficient and first class service. Having provided Babla's Jewellers with a Longines Watch with smashed glass and in need of a full service and TLC, I received the watch back in pristine condition, like new! Also very quick turnaround time. Many many thanks once again.

29 May 2017
Unprompted review
Rated 5 out of 5 stars

1st class service

easy to order, best price, delivery the next day, 100% satisfied, Babla's will be 1st choice for future purchases, thank you.

Order Number: 100093443
Order Number (invoice): 137009
Date Ordered: 9-Mar-2017

Swatch Skin Original Watch Strap ASFK254
Product code: ASFK254

13 March 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I inherited a watch from my recently deceased father. A watch we had previously tried to repair only to be turned away due to the condition and age. I didn't hold much hope when I sent it to Bablas due to these problems but when I received it back I couldn't believe it. The work done completely surpassed any expectations I had. Truly outstanding work on such a sentimental piece and the level of professionalism throughout the process was second to none. True masters of their craft. Many thanks once again.

23 December 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Recently ordered a watch for my friend. It arrived the next day. Unfortunately my friend said although lovely (and an amazing price) it was a bit too small for her. Bablas had no problem with us returning it, gave great communication and refunded promptly. I would not hesitate to recommend their service

25 November 2016
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for taking the time to leave feedback :)

Rated 5 out of 5 stars

Tremendous service and work

I visited Babla's to get a new battery on my Rado watch. I used the 1hr service and cannot speak highly enough of the staff and the quality of the work. Customer service is high on their mind and I will be visiting again soon for all of my watches!

13 August 2016
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for taking the time to provide feedback.

Rated 5 out of 5 stars

As good as new

My husband's Longines watch was lost in the garden for 6 months and only found when it was dug up by accident. Excellent service from Bablas has restored it to virtual new condition. Thank you.

13 June 2016
Unprompted review
Rated 5 out of 5 stars

Omega Seamaster - Battery replacement

Quick turn around 8 days from posting to getting my watch returned.
Very good communications keeping me informed at every stage.
I was a little apprehensive about sending my omega away, but really shouldn't have worried, a very pleasant experience, from a professional company.
Excellent service, highly recommended.
Thank you
Kev H

24 March 2016
Unprompted review
Rated 5 out of 5 stars

Thanks very much

Ordered a new Tissot watch strap on Friday 29 JAN 16 and delivered on Sat 30 JAN 16.

Everything that they said would happen did - excellent service and I would have no hesitation in recommending them to anyone.

Thanks so much. Graham

1 February 2016
Unprompted review
Rated 5 out of 5 stars

quality service

Ordered replacement watch strap on a Friday afternoon. Item delivered early Saturday morning. Fantastic service. Well done and many thanks

5 December 2015
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback which is appreciated.

Rated 5 out of 5 stars

Excellent Service and Speedy Delivery

Due to a glitch in the system - I ended up ordering 2 straps instead of 1. The second was reimbursed with no qualms and I received the strap less than 24 hours later. WHat could have ended up a massive headache was made completely smooth.

Could not be more impressed :) Thanks Bablas! Will def use again!

8 September 2015
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback :)

Rated 5 out of 5 stars

Gucci watch face replacement

Although I loved my Gucci watch I had stopped wearing it because I no longer liked the face colour (grey) and knew that if it was changed to a lighter colour I would wear it again. Bablas Jewellers were so helpful and fitted my watch with a beautiful new ivory face. I am really pleased with the result, it looks amazing. Bablas Jewellers kept me informed and did a great job. I wouldn't hesitate to recommend them. Thank you!

14 May 2015
Unprompted review
Rated 2 out of 5 stars

Poor customer service

My experience of Babla's is that they take no responsibility for the quality of goods they sell and that their attitude towards customers is mean and obstructive. This is why.

A Seiko radio-controlled alarm clock supplied by Bablas didn’t always show the correct time. Babla's advised me to send it for repair to Seiko UK repairs, which I did. The fault recurred so I sent it back again to Seiko UK. This problem was resolved but after a few months a further issue developed. The alarm did not always go off because the minute hand seemed to be getting stuck against the alarm hand. After turning the alarm off the clock set itself right again.

At this stage I had paid three times for postage of the clock – once for the original delivery and twice for sending it to the repairers. I asked Babla's to refund the sum of £27.50 for supply and delivery. The clock is totally unreliable as an alarm clock and has caused such serious inconvenience that I am not going to use it again. I pointed out that Bablas had made no contribution to the cost of sending it for repairs and asked them for a prepaid return label if they wanted the clock returned to them. They refused to pay in advance for return of the clock and said that if I sent it back to them and they found a fault, they would refund postage up to £2.95. Although the clock was bought through Amazon and purchase details were easily available online, they asked for a copy of the invoice and also for the repair references (which I supplied).

£27.50 is not a huge sum and I am writing it off. The useless clock is going into the rubbish bin, where Babla's rightfully belongs.

13 May 2015
Unprompted review
Rated 5 out of 5 stars

Service that would be difficult to beat!

The watch I wanted (Bulova Accutron 2 Spaceview) was in stock at a good price, but Babla's were happy to match the lowest price I could find. I ordered and the watch was dispatched within hours ...sent by Royal Mail Guaranteed Delivery at no cost. It arrived well packed the following morning...everything as it should be.
So, I went from considering this watch to actually wearing it within 18 hours...and at a better price than I anticipated.
I'm very impressed and would recommend them without question.

7 November 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look