Babybub  Reviews 

789
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the pregnancy pillows, for their effectiveness in providing support and significantly improving sleep quality during pregnancy. Many appreciate the compact and low-profile design, which offers ample support without taking up too much bed space, a common issue with other maternity pillows. The quality of materials, often described as soft, comfortable, and cooling, also contributes to a positive user experience. Additionally, the customer service team receives high marks for being excellent, responsive, and helpful in resolving issues efficiently. However, some customers also noted issues with customer service, specifically mentioning a lack of response or unhelpful interactions when trying to resolve concerns.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the great quality of leggings and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as unparalleled,... See more

User experience

Consumers find user experience to be positive, with many reporting improved sleep and overall comfort from... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the BabyBub pregnancy pillow for a little while now, and it’s been such a game changer for my sleep. I love how compact it is compared to traditional pregnancy pillows, it gives g... See more

Rated 5 out of 5 stars

I am extremely satisfied with this pregnancy pillow and would 100% recommend it to every pregnant woman. It gives amazing support and keeps me from constantly turning onto my back during the night.... See more

Rated 5 out of 5 stars

Best maternity pants compared to other brands! I felt comfortable and well supported wearing these maternity pants from 1st trimester till week 38 of my pregnancy, plus the side pockets were very... See more

Rated 5 out of 5 stars

Ever since getting pregnant I have been struggling with being over heated while sleeping. I can't tolerate anything more than a thin quilt to sleep while my husband slept bundled in sweats to stay war... See more


Company details

  1. Maternity Shop

Written by the company

A maternity brand for all mums and for babies made for motherhood, from pregnancy to blooming bellies, breastfeeding, and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(789)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

C-section approved

The fit was tight and I needed another size. It was super helpful customer service and easy exchanging process. I am so glad to get these leggings to help with belly support.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m loving these leggings

I’m loving these leggings! They’re so supportive and comfortable. The customer service was fantastic too. I have already told some of my friends they need these after they deliver!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

great product with great customer service

I would like to share my experience with Babybub.
I bought it couple of months ago for my pregnant wife.She was having hard time adjusting with it.Then we contacted support team and they suggested us to stick with the product with some adjustment.
We listened and it was the best decision we made for her pregnancy sleep.
She got used to it and now she find it super comfy and gives her best sleep.
cant be more thankful for team.
Its an amazing product and must buy for pregnant woman.
Its value for money, great customer services and great product.
keep up the good work.
thank you again

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Their customer service is great

Their customer service is great. I needed to size up on my postpartum recovery leggings and shorts and they responded to my exchange request in under an hour and were quick to send out a new pair. Fastest turnaround time I’ve experienced with a company by far.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I love this pillow


I love this pillow! This is my third baby and my first time using a nursing pillow. I was preparing for a c section and thought I might need more support this time. The pillow is so comfortable, easy to use, and the little arm support really does help get a deeper latch! I usually get my baby latched and then slide the pillow on my arm under baby's head and I can feel the difference right away. I'm very happy with this purchase and would happily recommend to other moms.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I wasted my money and time ordering

I order my pillow over a week ago now 15/04/26 and it still hasn't arrived. If I order from shien or temu it would be here by now. Even another company I ordered socks came from China arrived before this thing did and they claim to be au stock which I call absolute bull!!! It takes 1 day for mail to arrive to me 2 if its from sydney!
from when it leaves the warehouse. Such lies it says on tracking picked up in Melbourne, picked up in Sydney, arrived to destination in Melbourne 2 days ago so why is it not at my door.
Wasted my money may as well should have ordered a $30 one from Amazon at least they do next day deliver. Shame on your company for targeting pregnant women and wasting our time. Lying to us about your stock and your shipping forfilment times.
It's been another 7 days and absolutely nothing. I emailed support and no response. At this point I just want a refund and to just try another actual AUSTRALIAN company. I'm pregnant I am in so much pain waiting for this pillow. BTW my order number 455577 but not like it's gotten me anywhere with my order the past week.

23 April 2026
Unprompted review
Babybub  logo

Reply from Babybub

Dear Sakura,

I’m really sorry to read how frustrating this has been for you 💔 I can completely understand why you’d feel upset after waiting longer than expected, especially when you were counting on your bub's pillow to arrive quickly and bring you some comfort.

We never want any mama to feel let down or left chasing answers, and I’m so sorry this experience has caused you stress.

Please feel free to send us an email at support@babybub.com
, and our team will be happy to assist you right away. Or, if it’s easier, you’re more than welcome to share your order number here so I can personally look into it for you and help get things moving as quickly as possible.

We truly appreciate you bringing this to our attention and would love the chance to make things right for you.

Warmly,
Sheyma @ babybub

Update on April 30:

Hi Sakura! Thank you so much for sharing your order number with me — I really appreciate you giving us the chance to look into this and make things right for you.

I’ve checked your order, and it looks like it was unfortunately lost in transit. I’m so sorry this happened, especially knowing how much you were counting on it for some comfort.

The good news is that your reshipment request has already been processed and prioritised, so we’ve made sure your replacement is on its way as quickly as possible.

Thank you again for your patience and for giving us another chance — it truly means a lot to us. We’re here for you every step of the way, so please don’t hesitate to reach out if there’s anything else you need in the meantime.

Warmly,
Sheyma @ babybub

Rated 5 out of 5 stars

I really love how comfortable these…

I really love how comfortable these leggings are! Not too thick, not too thin . the company helped me make sure sure I got the right size! They make me feel secure and less puffy! Flexible compression at its finest!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Rare experience nowadays

Rare experience nowadays; babybub products don’t disappoint and best of all, their customer service is one of a kind.
Outstanding service reps as they promptly respond to your inquiries and go above and beyond for resolution.
They truly set the tone for how consumers are to be cared for, I recommend this to all who can benefit from their products.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two sizes for my daughter…

I ordered two sizes for my daughter thinking she’d move down over time. The smaller size was the better fit. When I initiated the exchange we were told the replacement was on the way and we could also keep the other size. We will donate it to another expectant mom. Thanks for making it so easy!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The most comfortable pillow on the market

The most comfortable pillow on the market !(trust me I’ve tried them all) I’ve been in hospital for the last 5 weeks due to complications in my pregnancy and the blissful sleep bundle has been an absolute lifesaver. I will definitely be using it well after this baby is born.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy!

Very happy that I order two pairs of these, they are incredibly comfortable! I was unsure on size so ordered a Large and Medium but the large was too big. Thanks to the 90-day money back guarantee and excellent customer service, I received an email response within an hour and was issued a replacement size. Very impressed and happy!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Postpartum leggings worth every penny

Despite seeing ads for their postpartum leggings everywhere they only have 57 reviews for their leggings on their website so I was hesitant, thought I would order them and try as I want a comfy pair and ones that will suck my stomach in abit as I’m 6 weeks postpartum! Anyway these leggings are worth every penny. Amazing quality, the material is lovely and thick and soft. They have pockets which is great and the best thing of all they make me look slimmer and they make my belly look so much better! Would 100% recommend these leggings if you have given birth and want something comfy, something that will hide your belly abit and on top of all that they are also amazing quality! Also overall in other clothes I’m a size 14, a size 12 is too tight, 16 is slightly too big so I went for a size L which is there 16/18 and they fit lovely.

12 April 2026
Unprompted review

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