Baby mart where great! We got a great deal.on our car seat. The only let down was using Shop to track deliveries. It never updates properly. I had been 10 days since I ordered it and had no updates. I... See more
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Review summary
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Having read reviews talking about delivery issues I was unsure but everything was fine. Delivery was slightly delayed but customer service was great, keeping me informed. Item arrived around a week la... See more
Absolutely BRILLIANT service. Cannot fault this purchase. Ordered on a Monday, delivered the next day, on time. It's a lovely pushchair, colour is lovely, it came with a footmuff and rain cover... See more
Excellent experience purchasing the Britax Advansafix from Babys-Mart. The ordering process was easy, delivery was prompt, and the car seat arrived well packaged. The seat itself feels extremely solid... See more
Company details
- #67 of 92 best companies in Baby shop
Information provided by various external sources
Babys-Mart is an online retailer of high quality prams, pushchairs, furniture and baby equipment. Established online for over ten years with a wealth of knowledge and experience in the nursery industry we are able to provide great products at greater prices.
What We Do At Babys-Mart
Written by the company
- We Promise To Ship Your Item The Same Day
- All orders received before midday are dispatched the same working day. Please note weekends are not classed as business days.
- Free Delivery On All UK Orders Over £49.99
- Free delivery is available on all orders over £49.99 to UK mainland postcodes. Specialist nursery furniture and nursery roomsets may attract additional costs and assembly charges. Please see our shipping page for more information.
- Long Established Family Business You Can Trust
- We are a second generation family business established in 1982. Babys-Mart.co.uk was launched in 2001 as one of the first e-Commerce nursery retailers in the country and has continued to serve parents ever since.
- 14 Day Easy Returns
- If you are not satisfied with your purchase simply return the unused items with their original packing for a full refund. Made to order items are excluded. For our full terms and conditions please read our returns policy online.
- Don't Want To Order Online?
- No problem. We have a team of experienced and knowledgeable sales staff who will be happy to discuss your requirements, answer your questions and process your order over the phone.
Contact info
4 River Terrace, BS31 1HE, Keynsham
- 0117 904 1144
- sales@babys-mart.co.uk
- www.babys-mart.co.uk
4.3
Excellent
2k reviews
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Delayed delivery, poor communication
Ordered a Axkid car seat that was suposedly in stock online at the time with a 7-10 day delivery. No changes in order status, everytime I called I was told that stock was on the way, but there was a delay. Promised dates came and went, when I finally chased again over the phone after 15 working days I was told that expected delivery was mid Feb. Gave up at this point and requested a refund (which was same day to be fair). However, on day of cancellation the car seat was showing as in stock on the website. Poor experience, seemingly stock control is lacking and certainly communication were very poor (apart from Abby at the very end). Don't bother with emailing, unlikely to get a response in my experience.
24 January 2024
Unprompted review
Great Service
Babys-Mart are an excellent company to order from at a reduced price. We ordered a Mama's & Papa's travel system and saved £300. The car seat was sent in the wrong colour but they very quickly and easily collected it and sent the correct one. All in all a very speedy service and great customer service.
19 December 2023
The car seat I bought was cheaper by…
The car seat I bought was cheaper by far than anywhere else and delivery was in 48 hours not the 2 weeks estimated! All in all very happy.
3 January 2024
The car seat is a good buy however the…
The car seat is a good buy however the delivery was a disaster. No updates delivery took over a week and I received notifications of intended delivery a month after I received the product.
2 January 2024
Great price and very quick delivery
18 December 2023
Wouldn’t order again
The wrong item was delivered, had to send back at my own expense (although this was later refunded) battling the post office at Christmas. Slow response to emails. Would have expected them to do all possible to correct their error such as a pre-paid postal pick up. I wouldn’t order from this company again.
30 November 2023
Joie isofix 360 degree seat.
Item arrived as promised in good time and packed very well. would recommend.
1 December 2023
Very competitive pricing and extremely…
Very competitive pricing and extremely fast tracked delivery. Would definitely shop here again
5 December 2023
Great first steffi baby teddy rabbit
Great item - beautiful little Steffi first bunny teddy bought. First class service with regular updates of despatched and delivery. Very impressed
4 December 2023
Very good price for products
Very good price for products. No update emails to say when parcel was being shipped or when it was out for delivery etc. had to email them in the end. However, they were very quick to respond & received a response the same day. Would buy from here again.
29 November 2023
Excellent Service
Great product at a great price and delivery was much earlier than we had anticipated. We would certainly use Babys-Mart again.
13 November 2023
Excellent First Impression
We were looking to upgrade our child's car seat and found the one we wanted at Baby's-Mart for over £30 cheaper than anywhere else online. We were a bit sceptical at first but we still placed the order and 2 days later it arrived and there was absolutely nothing wrong with it. We were very impressed and will return when we are looking to buy more baby products.
30 October 2023
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