BabyUltrasoundClinic Reviews 198

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being amazing, friendly, and welcoming, making them feel at ease and comfortable throughout their visits. Many highlight the professionalism and patience of the sonographers, who take their time to explain everything and ensure a positive experience. The booking process is also frequently mentioned as straightforward and easy. However, some people were dissatisfied with their scan experience, citing issues with inexperienced staff and feeling rushed. A few reviewers also noted poor communication skills from sonographers and some instances of unprofessional or inaccurate service, leading to feelings of anxiety or disappointment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the kindness,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the service, highlighting fantastic... See more

User experience

Users describe ambiguous interactions with user experience. Many customers report positive experiences,... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the ease and straightforwardness... See more

Based on these reviews

Rated 5 out of 5 stars

We had our gender scan done for the first time at the Bangor clinic and cannot express how wonderful our experience was, my son (1 years old) even got to experience seeing his sibling on the big scree... See more

Rated 5 out of 5 stars

I chose baby ultrasound for some reassurance and to find out how far along I was and they was amazing with me. The first appointment I went too , I was too early so they kindly rebooked me for a coupl... See more

Rated 5 out of 5 stars

We love baby ultrasound clinic in Bolton. We have been coming here since 2021 with my first daughter and always talk about our lovely memorable experiences now to her about the lovely scan lady and sh... See more

Rated 5 out of 5 stars

We have been here on 3 occasions. Everytime we have been all the staff have been so welcoming and lovely. This is our first baby, and we cannot fault Baby Ultrasound Clinic Wakefield enough! We have e... See more

Rated 5 out of 5 stars

Absolutely amazing staff in Bolton. Kind and had patience due to baby not playing. Fantastic photos was issued. Definitely would go back when we are at 28/30 weeks.

Rated 5 out of 5 stars

I’ve had 2 scans so far at the Bolton clinic and both times the staff have been so professional and helpful. The sonographers are so friendly and answer any questions you have. As a first time mum, I... See more

Rated 5 out of 5 stars

We have been here all throughout our pregnancy (now 30 weeks) and have always had a positive experience! the 4D scan pictures were so clear!

Rated 5 out of 5 stars

Love this place iv been coming here for over 8years with all my pregnancy (Huddersfield) the lady's are lovely and welcoming and it always smells beautiful the lady who scans it's amazing she takes he... See more

Rated 5 out of 5 stars

The most amazing comforting clinic! Receptionist makes you feel so welcome as soon as you enter, reassurance is amazing and answers any questions you have. Sonographer is also amazing and answers any... See more

Rated 5 out of 5 stars

Amazing experience. Will 100% be back to see our baby boy again. Very friendly and relaxed and not rushed a lot of time and patience taken when baby isn’t playing ball

Rated 5 out of 5 stars

I have been to Wakefield baby scan many times during this pregnancy so far for reassurance due to high anxiety. The staff have always been really polite and kind and professional. By far the best scan... See more

Rated 5 out of 5 stars

Had all my private scans done here with my 1st and currently having them here with my 2nd too! The booking system is so straight forward too xxx

Rated 5 out of 5 stars

Everyone was lovely from the start and also the images and time too where perfect I got to see my baby in 4d properly

Rated 5 out of 5 stars

I have had multiple scans with baby ultrasound clinic, they were so friendly and made me feel so relaxed. I’ve booked for another scan in April to find out the gender of my second baby because of how... See more

Rated 5 out of 5 stars

I came here for am early scan at 7 weeks, and then for am early gender scan again at 15 weeks, we had the best experience, from waiting from the scan, the scan itself and even just chatting afterwards... See more

Rated 5 out of 5 stars

Everyone was friendly. Will definitely be back for another peek in next 3 weeks

Rated 5 out of 5 stars

Had my first scan at the Bolton store, what a fantastic experience! Sonographer was lovely and very reassuring!!

Rated 5 out of 5 stars

Been coming here for 2 pregnancies lovely place lovely staff always feel welcome local too currently booking in for early gender scan very good prices with offers on constantly so even better

Rated 5 out of 5 stars

Staff are always amazing this is my second pregnancy that we have used baby ultrasound Prestatyn and everytime we have had an amazing experience, especially the lady on the reception who every time is... See more

Rated 5 out of 5 stars

staff are so friendly and the booking process is so easy definitely recommend

Rated 5 out of 5 stars

Alisha I think her name is is just amazing shes full of knowledge and so friendly and welcoming weve been twice now and both times has been amazing.

Rated 5 out of 5 stars

Had an absolutely lovely gender scan here! The receptionist was so warm and chatty! Fixed an error with one of my pictures straight away. The lady doing the scans was also incredible. Made us laugh, s... See more

Rated 5 out of 5 stars

Me and my partner went for a 4d gender scan and we enjoyed seeing our little one and found out we having a little boy

Rated 5 out of 5 stars

Always had a positive experience here! Always go above and beyond to make you feel comfortable and such a positive time. The lady on the desk is so friendly and the sonographers go into good detail an... See more

Rated 5 out of 5 stars

Had multiple scans and with BUC, staff have always been friendly & caring around our baby! A lovely clinic.

Rated 5 out of 5 stars

We had such a lovely experience at our private gender scan at 15 weeks. The staff were fantastic from start to finish and made us feel really comfortable. They were also very discreet about keepin... See more

Rated 5 out of 5 stars

I’ve been to baby ultrasound clinic now with all 3 of my babies over the past 10 years always an amazing experience and really friendly ! Always have good deals on and the scans are very enjoyable x

Rated 5 out of 5 stars

Attended a gender scan on Tuesday the staff was so lovely nothing was rush and they made sure i had plenty of time to see all of baby x

Rated 5 out of 5 stars

I had such a lovely experience at Baby Ultrasound Clinic Bolton. I first visited for my 8-week reassurance scan and later returned for my gender scan, and both appointments were fantastic. From... See more

Rated 1 out of 5 stars

Really disappointed with this scan clinic. We were misgendered and told the wrong gender during an early 15 week scan. I’ve since emailed multiple times to raise a complaint and have had no response a... See more

Rated 1 out of 5 stars

my scan experience was very poor. I had a trainee do my scan at Wakefield who seemed to have no idea what they were doing and just completely took away from what should have been an exciting exper... See more

Rated 1 out of 5 stars

Booked an appointment to attend the Leeds Clinic, but when I arrived I was told the clinic didn't even exist. Rang and emailed head office, only for the man to say "we'll try and give you a refund"?!... See more

Rated 1 out of 5 stars

they say you can get an early gender scan from 14 weeks but i was almost 17 weeks and they got it wrong! waste of money i’ve also emailed asking for information and after a week still no reply. Don’t... See more

Rated 1 out of 5 stars

A inhumane organisation with zero integrity or compassion. The original appointment was cancelled for staffing reasons, to rearrange and confirm the text message was not a scam it took several c... See more

Company replied

Rated 1 out of 5 stars

Please think twice before booking a scan at the Lindley , Huddersfield clinic. I had an appalling experience. Unfortunately I had a miscarriage and was given the wrong advice by the sonographer to... See more

Rated 1 out of 5 stars

I attended The Baby Ultrasound Clinic for an early scan at Huddersfield to check that my baby was okay and to get reassurance. Unfortunately, my experience left me feeling more anxious rather th... See more

Rated 1 out of 5 stars

Avoid. Booked in for a 4d scan at the Huddersfield branch Sunday 25th May. On the day the sonographer didn’t turn up the shop was shut. Had no correspondence to say this was the case. Tried ring th... See more

Rated 1 out of 5 stars

My sister went for her private scan last month. She was told its a girl. We went and bought some baby girl clothes etc.. last week she had a nhs scan and was told its a boy! they should have experienc... See more

Company replied


Company details

  1. #7 of 8 best companies in Pregnancy care centre

Written by the company

Baby ultrasound clinic is an independent private company that was established over 10 years ago. This is medical led business with you and your baby as number one priority. Baby Ultrasound clinic currently operates rom Bolton, Huddersfield, Chester, Blackpool, Wakefield, Sheffield, Preston, Stockport and Bangor in North Wales.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

198 reviews

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Replied to 20% of negative reviews

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Rated 5 out of 5 stars

Great experience

I had such a lovely experience at Baby Ultrasound Clinic Bolton. I first visited for my 8-week reassurance scan and later returned for my gender scan, and both appointments were fantastic.

From the moment I arrived, the staff were incredibly welcoming and made me feel comfortable and relaxed. The clinic itself was very clean, calm, and professional, which really helped ease any nerves. During my 8-week scan, the sonographer was so kind and took the time to explain everything clearly, which was really reassuring.

When I came back for my gender scan, the experience was just as wonderful. The atmosphere was exciting and special, and the staff made the moment feel really memorable. They were patient, friendly, and made sure we got some lovely images to take home.

Overall, I would highly recommend Baby Ultrasound Clinic Bolton to any expecting parents. The team are caring, professional, and truly make the experience of seeing your baby extra special. Thank you for such a positive experience!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

We love baby ultrasound clinic in Bolton!

We love baby ultrasound clinic in Bolton. We have been coming here since 2021 with my first daughter and always talk about our lovely memorable experiences now to her about the lovely scan lady and she used to always call her cheeky baby and she was just SO lovely. She makes you feel at ease and has a giggle with you! Now we are on our second pregnancy with our 2nd baby girl & it’s still the same lovely lady carrying out the scan and we feel welcomed every time we walk through the door. It’s a lovely cosy environment & the scans are really good value for money and they always have different offers on which is fab! All the staff we have encountered at the Bolton clinic have been super friendly, approachable and helpful. We are looking forward to our next few scans coming up at the clinic. Definitely highly recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The most amazing comforting clinic

The most amazing comforting clinic! Receptionist makes you feel so welcome as soon as you enter, reassurance is amazing and answers any questions you have. Sonographer is also amazing and answers any questions you have also, makes sure you leave with the best pictures of the baby and detailed report of how baby is getting on. Highly recommend❤️

11 January 2026
Unprompted review
Rated 5 out of 5 stars

We had our gender scan done for the…

We had our gender scan done for the first time at the Bangor clinic and cannot express how wonderful our experience was, my son (1 years old) even got to experience seeing his sibling on the big screen! 🥰 staff were amazing with us throughout! We even got a cheeky view in 3D which was incredible !! Highly recommended !

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely clinic

Had multiple scans and with BUC, staff have always been friendly & caring around our baby! A lovely clinic.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab Baby Scans !!

Always had a positive experience here! Always go above and beyond to make you feel comfortable and such a positive time. The lady on the desk is so friendly and the sonographers go into good detail and answer any questions. Would deffo recommend.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

I chose baby ultrasound for some…

I chose baby ultrasound for some reassurance and to find out how far along I was and they was amazing with me. The first appointment I went too , I was too early so they kindly rebooked me for a couple of weeks time for free which was amazing. We finally got to see baby’s heart beating away at the second appointment which proved tricky with how small he was but with lots of patience from the sonographer we managed to even get a little photo. The appointment didn’t feel rushed at all unlike some places , and we left happy with our scan. I have used this clinic over the years for my pregnancy’s and always greeted with a warm welcome :)

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Had all my private scans done here with my 1st and currently having them here with my 2nd too! The booking system is so straight forward too xxx

21 January 2026
Unprompted review
Rated 5 out of 5 stars

The place for Ultrasounds

We have been here on 3 occasions. Everytime we have been all the staff have been so welcoming and lovely. This is our first baby, and we cannot fault Baby Ultrasound Clinic Wakefield enough! We have even recommended friends and family.

25 January 2026
Unprompted review

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