Having used Badbackchais before, I know I can rely on them to supply high quality chairs, advice and assistance when needed. Any new requests for suggestions and help are always dealt with promptly a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They were brilliant, phoned them up, described what I thought I needed, the guy asked me some questions and suggested an alternative chair which might be more suitable given my build and particular ba... See more
The chair has so many features that it accommodates all the different things that are needed for better support. Seat pad adjustment is the key thing for me: being able to slide it forward to accommod... See more
I tried out, and sat on chairs all over the UK, even bought some, but to no avail. They all aggravated my back / cervical spine issue. They were also very, very, expensive; or cheap and complete ru... See more
Company details
Information provided by various external sources
If like most of us you spend hours per day working at a computer, Bad Back Chairs can help you to sit more comfortably and productively, without breaking the bank. With over 20 years experience in the office furniture sector we specialises in tailoring chairs, desks and accessories for the office and home office to your individual requirements. We can help you if you suffer back pain, are looking to improve your posture, if you’re tall or small, looking for one chair or multiple chairs and need to work to a budget. We are here to help you find what you’re looking for, there’s no such thing as a silly question, so if in doubt, pick up the phone, email us or download one of our free guides. Our promise to you is that we’ll always give you our best advice concerning your choice of chair or accessory and that we’ll never try and sell you something you don’t need, or get you to spend more than you need to. That’s our guarantee. Peace of Mind – why buy from us? We offer: - Simple explanations of the key features and benefits to YOU of each product - 15 years experience within buying and selling office and ergonomic office furniture to make sure you buy the right item(s) - UK sourced products giving you 5 year product guarantees - Video demonstrations of our best selling chairs and adjustable desks, helping you make informed choices and to maximise the benefits of each item - Try Before You Buy on our Best selling chair ranges - FREE guides on a wide range of topics.
Contact info
The Nook, Bilton-in-Ainsty, YO26 7NN, York, United Kingdom
- 01423 359070
- info@badbackchairs.co.uk
- www.badbackchairs.co.uk
Life-changing chair!
Great communication regarding delivery; delivered as promised when promised, and the chairs are already proving to be an absolute godsend for we chronic lumbar sufferers in the office. Quite a big investment for our small company, but I have no doubt will pay for themselves pretty quickly in person-hours saved now we don't have to spend half the day lying flat on the floor!
Great chair worth every penny
fabulous chair only wish I had got it sooner a real help for my bad back :-)
Phenomenal Customer Service !
Having located a specific chair that a colleague required urgnetly, I used Google and came across this company. I found the website really intuitive. a good search capability and made contact with BadBackChairs. I couldn't have asked for any better service.
The responsiveness was extremely efficient, the staff were all very personable, helpful and very easy to deal with. The item was ordered and delivered in very quick timescales - which was what had been promised by the company.
I definately reccommend this company - and have already started spreading the word.
Ecellent Customer Service - Well Done !!
Exceptional service and product
Thank you so much for your exceptional service. I have been able to buy a chair and laptop stand exactly suitable for my needs, confident in your knowledge, expertise and the quality of your products. My back and neck already feel better, and my posture has improved. Thank you!
First Class
We have two Badbackchairs in our office and they are fabulous.
If you have a bad back, this chair is a must.
excellent chair very comfortable,would definitely use this company again.
Speedy, helpful, friendly service
Ordering was easy and very simple and all my questions were answered.
My chair came within a reasonable amount of time, considering they are all made to order,
Was very easy to put together and am really pleased with the result. I have a really lovely chair, that's so comfortable and the lumbar pump was a great idea!
Thank you
I find the chair extremely comfortable and helpful towards my back pain.
My office chair is fantastic! I feel so happy to be comfortable at work and the support it gives me for my back pain is wonderful! I would recommend this chair to anyone.
A speedy service
the chair was delivered on time and the member of staff that it was for are very happy with it.
would order from this company agian.
Great Service and Great Chair !!
Chair arrived on time and was good being able to try it out for a while. It is everything it said and has been a great help with my back problem.
Helpful on phone, very patient, did not make me feel hurried.
I am so pleased with the chair and will be confirming that I want to purchase it. I have such a problem back and this chair really works for me. I can work for longer on the computer without a break. Makes all the Charity work much easier.
Thank you badbackchairs!
Kay Hamilton
A wonderfull company to do business with.
Good quality products at not over the top prices. This company is also well customer focused.
Great service
Got a ACT005 chair and am very happy with it. Used the trial period and Stuart was very happy to let me have it for a few weeks as it took some time for back to adjust. There has defintely been an improvement in my back using the new chair and can't find fault with it at all. Great chair and great service :)
Excellant chair.
I was impressed with the knowledge and helpfullness of their staff. I used the try before you buy service and was able to get the material and colour that I wanted. Easy to assemble chair when it arrived and very impressed with quality of chair and multipule adjustment positions. It was so good that I have kept it. Only issue I had was delivery. I was advised that the courier could not deliver on arranged date but it come a few days later, which was not a real problem.
Great customer service, great product
Excellent and personal customer service, the seller really knows his products and is able to offer sage and useful advice. Sales support is excellent with delivery arranged on time exactly as promised. I would recommend this seller to anyone
Worth the expense
As a private purchaser for home use I thought the prices would be beyond my pocket. I had been suffering back pain whilst using a basic wooden chair at my computer. For that reason I wanted something more than the cheap non adjustable chairs on the market. I took advantage of their ex display list, and managed to bag a top quality chair at an affordable price. As described, the chair was in saleroom condition. It arrived the day after it was ordered. Although there were no assembly instructions, it was a straightforward enough task to put tit ogether. Very happy with the chair; very happy with the service.
Excellent Service
The chair we purchased is fully adjustable, comfortable and good value for money. The trial chair enabled our user to choose the most appropriate chair for their needs and the delivery and pick up was fast and efficient, Overall an excellent service and we will definitely deal with this company again.
Fantastic customer service and very professional!!
The help I received when ordering my chair was invaluable a very friendly and professional service, I would thoroughly recommend Bad Back Chairs to anyone. Their products are very well built and easy to assemble. The delivery time from date of order was also very quick.
An excellent chair - I wish I'd bought one years ago.
I have had back problems on and off for years but a recent sciatica problem made me realise that it was essential for me to replace my old office chair, which was almost certainly exacerbating the problem, if not causing it. I did a lot of research and decided on Badbackchairs, mainly because the video on the website convinced me that there were enough adjustments for me to be able to customise it to my needs. The chair arrived on time and was all I expected it to be - it provides excellent back support and is very comfortable. My only problem was that as I'm quite short and my office table is rather high I needed to use the chair in conjunction with a footrest - a cheaper option than a new table. Perhaps Badbackchairs could provide footrests as optional extras? However, this is a minor quibble and overall I think this was an excellent purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








