Badkamermarkt.nl Reviews 

3,000
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered 3 washbasin's during the reconstruction of my apartment, 2 were broken and they were not replaced because I did not tell them within 48 hours of the problem, this is really bad service. Du... See more

Company replied

Rated 4 out of 5 stars

Very fast follow up and shipment even if it was not on their usual market zone. Competitive rates. Product quality reach exactly our waits. Excellent service. Dedicaded and special thanks to Mich... See more

Rated 4 out of 5 stars

Answers to both my order (even though it was placed during a weekend!) and my emails were immediate. I even changed the order and it was processed with no problems. There was some lack of communicatio... See more

Company details

  1. Bathroom Renovator
  2. Heating service

Information provided by various external sources

Badkamermarkt.nl: voor elke smaak een nieuwe badkamer


Contact info

1.5

Bad

TrustScore 1.5 out of 5

3k reviews

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1.5

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service!

I'm consistently impressed with the great service at Badkamermarkt.nl! Always helpful. Always just what was needed. Friendly. Great!

24 August 2015
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

I'm a professional and buy for a delivery on Belgium, on time and quick answer to my questions. What else?

Thank you again

18 February 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

I needed to find a very specific model and make of the piece I was looking for. Only Badkamermarkt had it for sale. The price was good and the delivery was very quick.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

Very happy

I was suspicious because the prices were so low, especially compared to Belgium. I bought a Belgian bath (detremmerie) for 1000 euros cheaper than it is sold ....in... Belgium. Badkamermarkt made the effort to secure me the last one in the factory too! everything was delivered and exactly as it should be. Excellent service..thanks guys!

4 March 2014
Unprompted review
Rated 4 out of 5 stars

Efficient service

Very fast follow up and shipment even if it was not on their usual market zone.
Competitive rates. Product quality reach exactly our waits. Excellent service.
Dedicaded and special thanks to Michael and Sigi for their kindness and involvement.
Only one regret on the second order which was a bit delay, not due to Badkamermarkt, but cause of Xmas time and Dutch and French post office delay at this period.

10 January 2014
Unprompted review
Rated 5 out of 5 stars

A first order and certainly not the last

Excellent customer contact service before-sales and logistic service excellent. The order is delivered on the day requested and traceability of online parcel is perfect. Prices are often better than the price of major retailers in the country
I am advertising with my family and friends because I am 100% satisfied

26 November 2013
Unprompted review
Rated 1 out of 5 stars

Very bad service

I ordered 3 washbasin's during the reconstruction of my apartment, 2 were broken and they were not replaced because I did not tell them within 48 hours of the problem, this is really bad service. During a bath reconstruction, not every day is plannable.

I would not recommend using badkamer.nl anymore.

21 October 2013
Unprompted review
Badkamermarkt.nl logo

Reply from Badkamermarkt.nl

Beste heer/mevrouw Schilg,

Wij vinden het erg vervelend om te horen dat u een minder prettige ervaring met ons heeft gehad. Echter wordt tijdens het orderproces en in onze Algemene Voorwaarden duidelijk vermeld dat schade binnen 48 uur aan ons gemeld dient te worden. Daarom is het altijd van belang dat u uw bestelling direct na ontvangst goed controleert. Wij vinden het erg vervelend dat uw wastafels beschadigd zijn maar kunnen in dit geval helaas niets voor u betekenen. Onze welgemeende excuses voor het ongemak.

Met vriendelijke groet,
Team Badkamermarkt.nl

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