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Review summary

Created with AI, based on recent reviews

Looking at 365 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform for its potential to connect with others, with some finding success in meeting partners and making friends. The app's interface is often described as easy to navigate, and some users highlight the lower price compared to other similar applications. However, some customers also noted significant issues, particularly regarding the website and payment processes. Reviewers frequently report problems with the website's functionality, and a number of users express dissatisfaction with payment-related experiences, including unexpected account closures after making payments. There are also concerns about the presence of inactive or fake profiles, and some users feel that the app's matching system could be improved to prioritize profile text over photos.

What people talk about most

User experience

People report ambiguous experiences with user experience. While some reviewers find the app good, fun, and... See more

Application

Consumers find app experiences to be ambiguous. While some reviewers praise it as a great app to meet... See more

Website

Customers had negative experiences with the website. Many reviewers expressed dissatisfaction with the... See more

Social media

Reviewers mention ambiguous feedback about social media. Many customers express dissatisfaction, citing... See more

Payment

Clients express negative feedback regarding payment processes, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So far not happy. After a pause because of negative experience I registered today again just to find out nothing has changed. After 10 min browsing I started to receive a message "Get Badoo premium".... See more

Rated 3 out of 5 stars

I Had This App Badoo for 10 years and I Love it, but Then Suddenly you Guy's Blocked me without Investigate what went wrong, that's NoT Fair, I Always treat Ladies with All Respect, I never used Fouls... See more

Rated 3 out of 5 stars

price is much lower than most other apps, under 100 for an entire year. I like the site and the basic functionality but felt like there were a lot of fake profiles or their location was bs. think it h... See more

Rated 3 out of 5 stars

Badoo is especially based on matching people using photos and it seems many people don't read the profile texts at all. That causes problems with matching, it seems many people (in my case women) lo... See more


Company details

  1. Business Services

Written by the company

To get in contact with our team, visit https://badoo.com/feedback


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
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1-star

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Badoo is Legit...and free

For a free app (you can pay to unlock more features, but you can still use the free version effectively) Badoo is really great. I meet a lot of women on here and it is very easy to navigate the app's interface.
You do get some popups, but they're manageable. Good app with REAL people...not bots.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam site if you don't pay…

Complete scam site if you don't pay they block your account for no reason total scam site contacted action fraud there nothing more than criminals please do not use this garbage site SCAM avoid report this scam site to the authorities if you haven't already done so needs taking down.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

After trying this App for a number of months now.I can safely say that it is a complete scam. Every person that I have connected with is a fake account or bots. All wanting you to support their crypto business or similar. Unfortunately I opted for the year subscription when signing up but I will be deleting the App after only a few months. Do not waste your time or money on this rubbish.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Shitty service

Shitty service. Be careful for this. I forget to cancel subscription and Badoo team was not giving any money back even if was not using any services for that. I opened ticked same day they took mone and even then not giving back money. By EU law they should give a money back with refund when I not using. They say about shitty policy that says non refundable but by law they still should give back money.

8 September 2025
Unprompted review

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