Bär Schuhe Reviews 

427
•
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

427 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(427)

163 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely appalling customer service

I am genuinely astonished by how bad my experience with Baer Shoes has been.

My order was supposedly shipped, but Baer Shoes provided me with an incorrect tracking number. Almost a month later, I still have no shoes, no valid tracking information, and no idea where my order actually is.

What makes this considerably worse is the complete lack of customer service. I have now contacted them five times, using different contact forms and email addresses, and have received no meaningful response whatsoever.

Mistakes with shipping can happen. What is completely unacceptable is taking a customer's money, providing incorrect tracking information, and then apparently ignoring repeated attempts to resolve the problem.

For a company selling shoes at this price point, I expected a basic level of professionalism and customer care. Instead, nearly a month after ordering, I am left chasing a company that seemingly cannot even be bothered to reply.

Extremely disappointing. Based on my experience, I would strongly caution anyone considering ordering from Baer Shoes online.

23 September 2026
Unprompted review
Rated 4 out of 5 stars

I have worn Baer shoes for around 20…years

I have worn Baer shoes for around 20 years but since Brexit the cost is proving almost prohibitive.There is no doubt that the boots and shoes have kept me walking - and when I was prescribed effective orthotics b they accommodated them . However my recently purchased trainers came with an insole different from previous ones ( rubbery and without instep support ) so that I have had to revert to using the old ones which are rather worn down. UK made a terrible decision with Brexit 😥

28 March 2026
Unprompted review
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