While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with payments, including unexpected charges, double deductions, and difficulties with loan closure that resulted in paying more than expected. Customers frequently report problems with the staff, citing rude and unprofessional behavior and concerns about communication practices, even after requesting to be removed from calling lists. Some people also felt that the company's practices, such as EMI date settings, potentially led to additional charges.

What people talk about most

Service

People report negative experiences with service, often describing it as misleading, unprofessional, and... See more

Payment

Consumers find payment to be negative, with many reporting issues such as hidden charges, unexpected fees,... See more

Customer service

Users describe negative interactions with customer service, highlighting a consistent lack of responsiveness... See more

Staff

Reviewers express strong dissatisfaction with the staff, citing widespread unprofessionalism and rudeness.... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report receiving an excessive number of... See more

Based on these reviews

Rated 1 out of 5 stars

Plz don't take loan from Bajaj Pune viman nagar location call centre Because there sales team and Manager both are fraud team They do fraud with coustomer for gaining higher incentives Plz Boy... See more

Rated 1 out of 5 stars

It is surprise to know this rating as we have worst experince with bajaj. Brief is as below: 1. you can not speak to thier customer care executive on 86980 10101 even you try whole day.Once you take a... See more

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

Indias #1 Scammer in Loan and financial products. Salesmen openly commit to negotiated terms on text messages and whatsapp and then DENY those passing the buck to 'operations'. They act "confused" on... See more

Rated 1 out of 5 stars

This finance company provided terrible service. I bought an AC from PP Home Appliances (Kodungallur) via Bajaj Finance on installment on Sep 2024. After paying the first installment (including their s... See more

Rated 1 out of 5 stars

Very disappointing and unfair experience with Bajaj Finserv. I paid my loan installment before the due date and even closed the loan ahead of time. Despite this, Bajaj Finserv deducted a do... See more

Rated 1 out of 5 stars

Bajaj Finserv has a very misleading fraudulent over draft loan practice. The sales people are duping hard earned money of Indian middle class people with fake promises like 0% charges on insurance, pr... See more

Rated 1 out of 5 stars

I am Binit Shah from Pune , I took homeloan from Bajaj and took topup as well. Whenever govt increased loan intrest rate , bajaj increased the rate for both the loans but when govt decreased the loan... See more

Rated 1 out of 5 stars

sabse ghatiya company hai ye . maine ek phone finance krwaya thaa Bajaj finance k through us phone ki real value 16000 thii maine down payment 8000 di . mujhe bataya no cost EMI pr phone finance ho ja... See more

Rated 1 out of 5 stars

Unable to speak to a person. The customer care number will keep pushing you around for 10 minutes and still you won't be able to speak to a person. 1 overdue payment by 6 days and you'll be treated as... See more

Rated 1 out of 5 stars

Myself Kiran from Bangalore. I bought mobile phone on emi from bajaj finserv emi card. An emi was delayed for few days. An ugly looking emi due screen appeared. I could not navigate my phone from that... See more

Rated 1 out of 5 stars

I have had a very bad experience with Bajaj Finserv. I would suggest the same to you also. If you also buy any product, then do not get the EMI done from Bajaj Finserv. This company itself charges... See more

Rated 1 out of 5 stars

What the hell?? Is this the way to behave with customers.. unncessarily reaching to cusromer houses and behaving very badly without even confirming if its a mistake from your end... creps.. the worst... See more

Rated 1 out of 5 stars

This company is literally a fraud company. They take advantage of the needy customers. They charged me huge amount for foreclosing my flexi loan for the amount which they sanctioned as a loan, not for... See more

Rated 1 out of 5 stars

For one Emi missed for 15 days .. They are calling continuously and threatening and abusing.. please everyone who are seeing this .. please never ever go for Bajaj finance

Rated 1 out of 5 stars

Very Critical Financer. This company has a strategy of fixing the EMI date of two wheeler finance on the 2nd of every month so that the lender is unable to pay on time. Being very practical about t... See more

Rated 1 out of 5 stars

Bajaj finance agents call multiple times a day, they use extremely abusive and vulgar language if you refuse to take loan from them, and will harrass you from multiple numbers. On reporting, Bajaj fin... See more

Rated 1 out of 5 stars

We made the payment on 6th January and today is 12th January, still our gold is not being released. The branch manager is saying that 2% commission will have to be paid to release the gold.

Rated 1 out of 5 stars

I applied a card and it's 6 months now I haven't got any details ad the customer care is sick as well no info took the 1 time deduction of 580 after that no info

Rated 1 out of 5 stars

These guys are a scam and just cheat people for their money, they can come up with new policy each time. I have paid the full amount and they still continue to charge services though I have requested... See more

Rated 1 out of 5 stars

The staff was extremely rude and unprofessional, showing no regard for customer concerns. What’s worse, the hidden charges and manipulative tactics used by your app are downright unethical. You forc... See more

Rated 1 out of 5 stars

Be very careful about taking loan from this company. purposefully they put your loan date ahead of your salary date and then expect you to pay on time. you raise concern nobody will attend to it. Even... See more

Rated 1 out of 5 stars

I'm writing from saudi arabia Jeddah, i had purchased a laptop on EMI in the year 2023, and spoken to sumit singh as he has been really helpful for all my EMI'S from SAUDI ARABIA TO INDIA transacti... See more

Rated 1 out of 5 stars

Worst company ever , they just want to trouble the customer and nothing else. They are not even on their words, they loot the people in the name of hidden charges this charges and that charges. For lo... See more

Rated 1 out of 5 stars

As soon as you pick up the call from any bajaj finance loan employee please drop the call at once. They are abusive without any reason.

Rated 1 out of 5 stars

Very bad quality services,Not responding team,twice loan sanctioned showed in app but no further actions,no calls no sms , nothing after taking consent, verification and documents upload.If couldn't p... See more

Rated 1 out of 5 stars

Why can't I give zero star very very fraud comp it gives in accurate bounce charges I will never suggest or refer to anyone not a single soul in my lifetime and will not allow anyone from my knowledge... See more

Rated 1 out of 5 stars

Big SCAM Bajaj Fin is a fraud company, UK Motors as a white collar firm we file a fraud case on Bajaj

Rated 1 out of 5 stars

Once they have your number , they will keep harassing you by calling 10-15 times a day . Even when you don't want a loan. And you refuse them , they will keep harassing you in middle of work to take... See more

Rated 1 out of 5 stars

Bajaj Finance is Collecting top up EMI amount , How many times you raise help desk no one want to read mail or address .

Rated 1 out of 5 stars

If there would have been an option to put 0 star, i would have done that. Bajaj for home loan is the worst nightmare. Never ever use Bajaj for home loan especially if you are an NRI c... See more

Rated 1 out of 5 stars

I received a call regarding a Bajaj Personal Loan from a staff member named Narayan Gagal. His way of speaking was very unprofessional and disrespectful. This is not the kind of behavior expected from... See more

Rated 1 out of 5 stars

No 1 fraud company bajaj always emi issue and they put penalty plz stop this fràud company

Rated 1 out of 5 stars

Don't take any loan from this fraud company please Indian government please take action on this Bajaj finance they are the cheaters close bajaj in india

Rated 1 out of 5 stars

I deeply regret ever taking a loan from Bajaj Finserv. Their recovery process is nothing short of mental torture, and their agents have crossed all limits of human decency. They not only hara... See more

Rated 1 out of 5 stars

Unacceptable documentation. The product is sold with one set of commitment but the system reflects something else in terms of monthly emis. Disappointing.

Rated 1 out of 5 stars

Bajaj Finserv, or more commonly, Bajaj Finance is a company designed to loot unwary consumers. First of all, they will add exorbitant costs if you buy anything through their EMI network. Expect to pay... See more

Rated 1 out of 5 stars

Fraud and scam company There is no transparency about deduction while we take any kind of loan

Rated 1 out of 5 stars

WARNING: BAJAJ FINANCE = RELENTLESS HARASSMENT MACHINE 🚨 ⭐ 1 Star (Wish I could give ZERO) This is NOT a financial company — this is a call harassment syndicate masquera... See more

Rated 1 out of 5 stars

Unwanted loan offer which are fake and they keep down my cibil score. Also insta emi limit are fake. So please remove my detail from Bajaj finserve

Rated 1 out of 5 stars

Today I had a very disappointing experience with Bajaj Finserv services at Vijay Sales, Ajmeri Gate, Delhi. I hold a Bajaj Finserv EMI Network Card with a sanctioned limit of ₹87,000. On... See more

Rated 1 out of 5 stars

My mistake - opted for small EMI on my TV few years back. The shop converted my EMI option to a micro load with Bajaj Finance and I was not even... See more

Rated 1 out of 5 stars

I have been receiving frequent promotional calls from your executives, which have caused significant inconvenience and disturbance to my personal life and privacy. On 31st August,202... See more

Rated 1 out of 5 stars

Biggest scam NBFC in India I have personally face the issue with bajaj OD loan if u miss one emi they are like show u the hell and they have lot of illegal method and application were tey get out m... See more

Rated 1 out of 5 stars

Significant increase in ROI and tenure during the loan period. which affect the repayment schedule. Loan closure is a next-level task, and your eyes will be blown at the end of the process when you pa... See more

Rated 1 out of 5 stars

This company sucking poor's blood. On due date- I have put money and in the name of cheque bonus he has collected Rs 590 three times. Never deal with this company.


1.1

Bad

TrustScore 1 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Despite multiple emails and your…

Despite multiple emails and your repeated assurances that your team will come to collect it, no action has been taken till now. This is highly unprofessional and unacceptable.
Worst service, no action on soundbox pickup

9 April 2026
Unprompted review
Rated 1 out of 5 stars

This is not good for middle class…

This is not good for middle class people.....

Nim alli sala thagondidivi nija ade rithi vapasa padiyo vidhana kuda sari erbeku alva 2 tharika last date ok fine... amount account alli yavado problem enda erala but 2 thatike ke amount hakdru cut madkolde check bonus antha haki obba vyakthi ya ondhu Dina da dudimena kithkolthira nivu...

Ok nivu helo terms and conditions ge navu opkondidvi antha signeture hakidake estu vanchane madoda

Nim alli nanu 2 or 3 proudest thagondidini adre onda nu due madila but just few hours late adre 500 check bonus hakthira this not right.....

This is not good for people

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Highly Misleading Experience with Loan Closure

I had a very disappointing experience with Bajaj Finance regarding my loan foreclosure process.

A representative assured me that the foreclosure charges would be waived if I proceeded with closing my loan. Based on this, I made my financial arrangements and followed his instructions.

I was also advised to hold off on making a scheduled payment, which led to bounce charges. The representative acknowledged this and mentioned that those additional charges would be removed since the situation was caused by his guidance.

However, when I followed up, I was informed that the foreclosure charges would not be waived after all. This directly contradicts what was clearly promised earlier.

This entire experience has been misleading and unprofessional. I was given assurances that influenced my financial decisions, only for them to be reversed later, resulting in unnecessary charges and inconvenience.

Such lack of transparency and accountability is unacceptable from a financial institution. I strongly advise others to be cautious and not rely solely on verbal commitments.

30 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor

Most of the options on the web site do not work, the app also does not work , customer care doesn’t know and offer no solutions. A harrowing experience to book an online Fixed deposit . Will avoid

2 April 2026
Unprompted review
Rated 1 out of 5 stars

[3/31

[3/31, 8:50 PM] Sureshniranjana: I m trying more times apply personal loan but not approval
[3/31, 8:51 PM] Sureshniranjana: I don't using bajaj app and emi loan any store and online purchase

31 March 2026
Unprompted review
Rated 1 out of 5 stars

xtremely disappointing experience

xtremely disappointing experience. This is not just about one issue — it reflects a systemic problem in how customers are treated.
• The same payment was presented multiple times without proper justification.
• Even when there was an active dispute, collections continued without resolution.
• Repeated requests for a callback were ignored — no one took responsibility to address the issue.
• Instead of resolving concerns, the approach felt pressurizing and insensitive.

What is more concerning:
• Additional charges were applied without transparency or clear explanation.
• There was no proper breakdown or communication on how these charges were calculated.
• Policies around repeated debit attempts and penalties were never clearly shared.

This raises serious questions:
• What are the limits on repeated debit attempts?
• Why are disputes not respected before further actions are taken?
• Where is the transparency in charges and communication?

Overall, this experience shows:
• Lack of accountability
• Poor grievance handling
• No clarity in processes
• Minimal respect for customer concerns

I expected professionalism and fairness, but instead experienced confusion, pressure, and complete lack of communication.

I strongly recommend others to stay cautious, monitor their accounts closely, and demand clear explanations upfront.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Significant increase in ROI and tenure…

Significant increase in ROI and tenure during the loan period. which affect the repayment schedule. Loan closure is a next-level task, and your eyes will be blown at the end of the process when you pay more than the loan amount as a loan closure amount. pathetic company and rules.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Intetional made me to pay less EMI so my cibil score drops

Bajaj Finserv I have vehicle loans... I will pay my EMI without fail, last month they asked me to pay 12.70 less amount later in the end of the month they message I have missed my EMI so my cibil score reduced to 790 today they called me to ask if you a topup loan on your vehicle loan ... So this is plan to reduce cibil score nd give me the loan so I will endup paying more intrest no etiquette... This should show this people are

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Yesterday i had talk to Mr Shubham…

Yesterday i had talk to Mr Shubham Kumar who is posted in Ara Branch.
I had call him just to get some information about my personal loan and how can i settlement done.
He is abusing me and my sister in law.
Is this relevant to talk with any customer who just want to know about her personal loan details.
No body have a right to talk with this type of abusing language.
He has completely tormented a customer.
He not only abused the woman but also abused her entire family.
And How can Bajaj Finance hire an employee who consumes Alcohol in the office premises and working hours also ?

Worst Experience

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional, irresponsible and rude staff of Bajaj finance

No proper instructions and information were shared with the customer. Branch office locations and addresses were inaccurate and misleading. Staff personnel are very rude, irresponsible and unprofessional. Instead of listening and providing solutions to customers' issues, the staff (even the managerial level personnel) behaves very unprofessionally and rudely, blaming on customers for their shortcomings.
Bajan finance application is also very misleading and uninformative. It is not at all user friendly.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Bajaj Finserv. I would not recommend their services. The customer service was unresponsive, and there was a lack of transparency regarding charges.The customer service was unresponsive, and there was a lack of transparency regarding charges.What was even more frustrating was the high foreclosure/closure charges. When I tried to close my loan early, I was surprised by the additional costs, which were never clearly communicated upfront.

Please never take any loans with Bajaj company. Worst company I have ever seen !!! Save your money dont fall for their trap or false promises!!!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

One of Staff from Bajaj finance name…

One of Staff from Bajaj finance name irfan from Kolkata division, I have asked him for get approval on personal loan, he said first you make life insurance through me then I will make the approval from loan department after that he applied for life insurance policy for my wife and son, it was successfully done
Right after next day I called him irfan told he set the verification call for loan
The verification call has been done.
After that call again I called him said when my loan get sanction so he said one more final verification call will be done after that you will get disbursement of loan amount.
But unfortunately it was not done
Beside he took my insurance policy amount. Till now his number is switched off.

One very worst experience Bajaj hired such kind of staff I am shocked

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute fraud company

Absolute fraud company. Guys please contact your bank for Loan but never from this company. As the selling agent are of third party they are not on roll of bajaj finance , they make false promise and after disbursal they stop picking your phone. Even if you escalate to Wecare you dont get reply ,there only focus is to sell anyhow and forget.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Abusive and Bully Frequent Sales Calls

more than 5 calls in a day. hard sales. no matter how many time you say not interested, put me under DNC list, dont ever call me back again, they do call you and keep pestering you. you dare say no or take stand for yourself stating the same, they started using abusive langauge. always say curse words on call. and threaten for raping because me being a women not entertaining their call. no strcit TRAI rules are in india so they keep bully you.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst finserve ever

Worst finserve ever, do not recommend to any for sure from now on.

They put huge bounce charges though you have an amount in your account.

they say 24rs is the time period and put the cheque at mid night and if no amoiunt at mid night they put you bounce charges. frauds.

2 March 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look