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Company details

  1. Mobile network operator
  2. Telecommunications service provider

Information provided by various external sources

Azərbaycanın İlk Mobil Operatoru və Aparıcı Mobil İnternet Provayderi Bakcell şirkəti müasir mobil kommunikasiya xidmətləri istifadəçilərinə geniş çeşiddə məhsullar təklif edir. Bakcell, Sür@ ticarət nişanı adı altında öz abunəçilərinə ən mükəmməl 3G m...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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4-star
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1-star

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2.3

All reviews

(6)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Got much worse in 2020s

The support staff is so understaffed, that I could spend half an hour walking to the main office and the online chat queue STILL wouldn't get to me. Although, if I do manage to get in their office, I'd be met with another hour-long queue JUST so I can be told that at the end of every month I'll be charged to get "bonuses" and I CANNOT turn that off. What I also can't turn off despite it being a setting in the app is spam that manages to even get though the SMS channel that is ideally reserved for stuff like balance inquiries.

Oh, did I also mention their latest act of infinite greed shining through that happened today? They don't warn you and just start CHARGING YOU FOR A PLAN THAT SHOULDN'T BE CHARGED FOR.

26 June 2025
Unprompted review
Show reviews in all languages. (6 reviews)

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