Baker Ross Ireland Reviews 

4,913
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers had a great experience with this company. Customers consistently praise the products for being as described, offering good value, and exhibiting high quality. Many people appreciate the careful packaging, ensuring items arrive safely and undamaged. Reviewers also find the website clear and easy to browse, enjoying the wide variety of products available. However, some customers also noted concerns regarding delivery times, with items arriving later than expected or not at all, sometimes missing important events. A few people mentioned issues with orders being held up in customs, particularly for international shipments, causing significant delays. Additionally, a small portion of people experienced minor quality issues with specific products, such as materials tearing or items not functioning as intended.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the good quality, value, and variety of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers expressing satisfaction with... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers having positive... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent quality and value... See more

Website

People report positive experiences with the website, with many finding it easy to use and navigate, offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products are as described and good value. A personal gripe is how slow delivery is to Ireland. It took 12 days for the items to arrive and so they were too late for the event I had ordered them for. N... See more

Company replied

Rated 5 out of 5 stars

I bought lovely Christmas cups for my Junior Infant class. Sadly website said delivery in 2 days but they didn't arrive until 23rd Dec. Too late for me to give to the children. Had to run to Smyths to... See more

Company replied

Rated 5 out of 5 stars

My parcel arrived on time and order was fulfilled. What I admire about Baker Ross is the quality of packaging-it's always neat and looks like the order was packed with care and appreciation. Arrived,... See more

Company replied

Rated 5 out of 5 stars

I ordered little trucks and diggers for my grandson and poppy windmills for me :) all arrived within the week, great selection of novelties that aren't arts and crafts. I love browsing the Baker Ross... See more

Company replied



Company details

  1. Hobbies & Crafts

About Baker Ross Ireland

Written by the company

Arts & Crafts Craft Activities Toys OFFERS Contact Us



Inspiring creativity since 1974

We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.

We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!

Exclusive Products

With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.

Money back guarantee

All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.


Contact info

4.1

Great

TrustScore 4 out of 5

5k reviews

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4.1

All reviews

(4,913)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Lovely activity to do with friends.

2 March 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that you found our product great and that you enjoyed the activity with your friends.

Thank you for your positive feedback!

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Great arts and craft I will order again.

Great arts and craft I will order again.

27 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Niall,

We're happy to hear that you enjoyed our arts and crafts! Thank you for your order; we appreciate your positive feedback and look forward to serving you again.

Best regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Easy to order and a wonderful selection…

Easy to order and a wonderful selection of craft items.

27 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that you found it easy to order and that you appreciated our selection. Thank you for your positive feedback!

Kind regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

I ordered pebble stones

I ordered pebble stones
Lovely product
Well packed
Quick delivery
Good price

25 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Elaine,

We're happy to hear that you are pleased with the pebble stones, the packaging, and the prompt delivery.

We appreciate your positive feedback and are grateful for your support.

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Excellent selection and products

Excellent selection and products, highly recommend!

19 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Ruth,

We're glad you enjoyed our excellent products and selection. Thank you for your recommendation; we appreciate your positive feedback!

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, all products great.

19 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Yvonne,

We're happy to hear that you received your products quickly and that you are pleased with them. Thank you for your positive feedback!

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Anne,

We're happy to hear that you appreciate our wide selection and low prices. Thank you for your positive feedback; we value it greatly.

Kindest regards

Lynn
The Baker Ross Team

Rated 1 out of 5 stars

Product not child friendly ,paint…

Product not child friendly ,paint peeled off item , so hard to manage and no photo on product to copy , when u rearranged the squares , very bad

13 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Elizabeth,

We appreciate you bringing this to our attention.
We're sorry the product wasn't child-friendly, had peeling paint, was hard to manage, and lacked a photo for guidance.
We'll investigate these issues.
We can also see that a full refund was issued for you.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 5 out of 5 stars

Excellent all around

Great products, prices with prompt and secure delivery.

13 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're happy to hear that you had a positive experience with our products, prices, and delivery service. Thank you for your feedback!

Best wishes

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Great service

Order and delivery were dealt with quickly

2 February 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Christine,

We're happy to hear that your order and delivery process was quick. We appreciate you taking the time to leave us feedback.

Many thanks

Lynn
The Baker Ross Team

Rated 5 out of 5 stars
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Erzsi,

We're happy to hear that you received your product quickly and that you find it good.

Thank you for your time in leaving us a 5 Star review.

Kindest regards

Lynn
The Baker Ross Team

Rated 5 out of 5 stars

Always reliable & good quality

Always reliable & good quality, have never had an issue with Baker Ross

27 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Emma,

We appreciate your positive feedback! It's great to hear that you find our products reliable and of good quality. Thank you for taking the time to share.

Kind regards

Lynn
The Baker Ross Team

Rated 2 out of 5 stars

The wooden blocks were very small in…

The wooden blocks were very small in size.

22 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We appreciate your feedback and are sorry the block size did not meet expectations.
We will review the product details.
Kind regards,

Cindy.
The Baker Ross Team

Rated 5 out of 5 stars

Fantastic 😍😍😍

Fantastic 😍😍😍
Thank you 🙏🙏

20 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Silva,

Thank you so very much, for the amazing positive review.

We are so pleased to hear, you have had a most pleasant experience.

Best wishes

Lynn
The Baker Ross Team

Rated 3 out of 5 stars

Order and delivery all fine

Order and delivery all fine. But disappointed in the glow in the dark card , it really didn't glow in the dark

14 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We appreciate your order and delivery feedback.
We're sorry the glow-in-the-dark card didn't meet expectations. We'll investigate this issue to improve our product's quality.
We will also email you shortly to help further.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team

Rated 5 out of 5 stars

I received my watercolour stencil set …

I received my watercolour stencil set in no time at all, it was securly wrapped. Very good quality, excellent value.

Thank you
Mary ODonnell

9 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi Mary,

We're happy to hear that your watercolour stencil set arrived quickly and securely. We appreciate your feedback on the good quality and excellent value. Thank you!

Many thanks

Lynn
The Baker Ross Team

Rated 2 out of 5 stars
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Lisa,

We regret that our delivery was not as fast as you expected.
We will look into this issue.
Thanks for your feedback.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team

Rated 5 out of 5 stars

Love my purchase

Love my purchase, exactly as shown.

12 January 2026
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hi there,

We're so happy to hear that you love your purchase and that it met your expectations. Thank you for your positive feedback!

Kindest regards

Lynn
The Baker Ross Team

Rated 1 out of 5 stars

Item hasn’t arrived

Item hasn’t arrived, was ordered over 2 weeks ago

31 December 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello,

We regret that your order has not arrived.
We appreciate your feedback and we can see that this is currently being investigated for you.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Rated 1 out of 5 stars

Order still hasn’t arrived but they are…

Order still hasn’t arrived but they are looking into it

31 December 2025
Baker Ross Ireland logo

Reply from Baker Ross Ireland

Hello Shane,

We regret your order hasn't arrived yet.
We appreciate you letting us know, and we're actively investigating its whereabouts to resolve this.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

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