Ordered kitchen sink, taps and wastes at a good price. Ordering process was simple. However the courier service Arrow were pretty useless and I did not receive my items when due. Balterley customer se... See more
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We haven’t installed our beautiful double bowl fireclay fluted front butler sink yet but the quality appears to be outstanding and it’s such incredible value for money! So pleased we chose this over a... See more
The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straigh... See more
Thank you, for your help and support in my journey of renovation and new build bathroom/wet-room. Getting old is another journey which changes has to take place. It hasn't been easy when halfway of co... See more
Company details
Written by the company
Who are we? World leaders in fine Fireclay. We devote our entire operation to this high-quality method of production. Our 12,000-square-meter factory and 150 employees currently produce 150,000 pieces per year, with a goal of reaching 250,000 fireclay products by the end of 2023 with an additional 100 employees. Fireclay's History Although Fine Fireclay and Vitreous China are closely related, there are distinct differences that are frequently overlooked when producing Fine Fireclay, which is generally processed exactly the same as the Vitreous China product in production units specialising in Vitreous China production when, in reality, various parts of the process must be changed to produce a world class piece of Fine Fireclay. Following a decline in the production of Fine Fireclay products as a result of many Vitreous China manufacturers closing down across Europe, our founders set out to create the best Fine Fireclay product possible with the goal of becoming world leaders in Fine Fireclay production. It means that we choose our partnered manufacturers based on quality and trust rather than price, ensuring our customers received the highest quality goods. The Finest Raw Materials Fireclay products are manufactured and moulded in-house. We take great pride in this as a company because all of our Fireclay products are handcrafted by master potters, meaning a perfect sink is crafted every time. The key to producing outstanding Fireclay products is consistency. To ensure that each product meets our high standards, it is rigorously inspected, and quality tested.
Contact info
Nethercroft Monkholme Lane, Threshfield Skipton, BD23 5HE, Skipton, United Kingdom
- sales@balterley.co.uk
- www.balterley.co.uk
4.3
Excellent
366 reviews
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Very happy with our Bronze taps
Very happy with our Bronze taps. Would recommend to others. Thank you Balterley.
19 February 2026
Exceptional customer service
Delighted with my new sink and can't wait to get it installed.
I ordered too many fittings by mistake and this company immediately processed a refund for me, even though it was entirely my error. Outstanding customer service which is so rare these days. The man who delivered the sink was lovely too. Highly recommended.
25 February 2026
Unprompted review
Great item delivered in time for new…
Great item delivered in time for new installation.
12 February 2026
Avoid this company
When ordering a shower tray I added the waste recommended.this was incorrect when my plumber tried to complete the fitting the waste was not deep enough. He'd already put the waste section under the tray but couldn't connect the final part as the thread to connect it was not deep enough. I'm now stuck with a shower tray cemented to the floor and no waste connection. The company have admitted that the waste they advised me to purchase was the wrong size and that website needs amending. I can't get a compatible part so the whole thing needs ripping up and replacing at a cost of hundreds and inconvenience of delays
12 February 2026
Excellent service
Excellent service. Kept me up to date on purchase and delivery was 1st class.
9 February 2026
Double Butler Sink
I ordered a double butler sink. This was delivered within 48hours. Well packaged with no marks on the sink. Good communication on lead up to delivery. Driver friendly and polite. Overall review.. EXCELLENT
10 February 2026
Unprompted review
Excellent service in from start to finish
Easy to use website, excellent product, greatly reduced in price. Mirror looks fantastic in our downstairs loo.
Also very efficient delivery.
All in all a very good experience. Would definitely recommend Balterley.
11 February 2026
Great product great value
Great product great value
And brilliant delivery driver
Will buy again thanks
10 February 2026
Amazing quality and value!
We haven’t installed our beautiful double bowl fireclay fluted front butler sink yet but the quality appears to be outstanding and it’s such incredible value for money! So pleased we chose this over a very well known brand which we nearly bought before reading reviews stating that it’s hollow. This sink weighs a ton so clearly it’s solidly made and we can’t wait to get it installed in our new kitchen! Customer experience was excellent too and it came very quickly, thank you so much.
5 February 2026
Service was very efficient and sale in…
Service was very efficient and sale in line very easy.
3 February 2026
Really good price for exactly what we needed. Very quick and secure delivery. Bought via B&Q (ultra finishing clearance). Would certainly use them again.
Really good price for what we needed
6 February 2026
Unprompted review
Love our new sink.thank you Balterley
16 January 2026
So very easy to order
So very easy to order. Great website. Loved being able to buy the taps and waste as a package with the Belfast sink, which made it very competitive £.
26 January 2026
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