We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more
This will be the 3rd time ( and second house ) I've used bamboo flooring company to order engineered parquet. It's beautiful, hard wearing , easy to lay and a cinch to look after. If you're wonderin... See more
Company details
- #16 of 88 best companies in Flooring Shop
- #16 of 39 best companies in Flooring contractor
- #8 of 39 best companies in Wood and laminate flooring supplier
- #12 of 33 best companies in Wood Supplier
Written by the company
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contact info
Unit 5 Euston Street, LE2 7ST, Leicester, United Kingdom
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best flooring product.
The products, advice and shipping from this company is very good. The product parquet carbonised bamboo is fantastic and very stable and precisely machined. I’ve laid around 40m2 in total and noticed no deviation in the product. My living dining area has taken a beating with the kids and it’s stood up extremely well. Much better than any other hardwood product I’ve used in the past. I used in concrete slab with underfloor heating and it’s fantastic and conducts heat very well as it’s much denser that oak or other engineered flooring. Worth noting you need a very flat floor as per their instructions. I have laid on a less than perfect floor outside of their recommended specifications and it’s pretty unforgiving. Just a warning not a mar on the product. My first instal I called for advise and the gent ran me through the product and methods required. 10/10.
4 December 2025
Prompt helpful service
Prompt helpful service, just like i have had every time I have used them.
4 December 2025
Staff very helpful and the flooring was…
Staff very helpful and the flooring was delivered on time
27 November 2025
Great product and easy to put together…
Great product and easy to put together no tools needed.
2 December 2025
Excellent quality and easy to install
Excellent quality and easy to install, even by an amateur like me
20 November 2025
Great product
Great product, amazing customer support and prompt deliveries. What more could you ask for.
25 November 2025
Bamboo Flooring in our home
Went to the show room in Leicester and they were very helpful and informative. Went home measured up and ordered online. Delivery arrived on the plan date. quality was excellent. Large expanse of floor was laid over the next 3 days and it looks fantastic. So glad we went with bamboo flooring.
10 November 2025
Accommodating.
Sent samples free of charge I still have to measure my requirements a will strongly consider them for my next purchase.
20 November 2025
Bamboo floor sample
Received our sample and a sample of underlay well packaged
We decided to visit the store in Leicester which was over an hours drive for us but myself & husband both said we are glad we did
We received exceptional service and was reassured we had found the perfect product
In addition we will be having skirting board and new flooring for the kitchen
Very impressed
11 November 2025
Very helpful customer service during…
Very helpful customer service during the ordering process
14 November 2025
They gave Good advice and helped with…
They gave Good advice and helped with the measurements and quantity. The product is very good and looks great when down
13 November 2025
Great service great product
Really helpful advice on phone -answered speedily and politely. Product arrived on day stated and is beautiful now it’s laid.
5 November 2025
Great products, great price!
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded down in the future more times than engineered with a veneer. Both products have been wonderful and look amazing down. Delivery is easy to book online and and turns up on time! They have a handy chat line which is very helpful and has knowledgeable staff to help you. Lovely company
12 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.