Bands of Love (UK)  Reviews 

327
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

New domain owners have taken over this TrustPilot listing. However, please note that they have no business connection to the previous owners or any of the reviews provided here pre-2024 (i.e. all but... See more

Rated 5 out of 5 stars

Even though I found the payment verification method a little bit unorthodox, everything went very smooth. Rings were dispatched promptly and arrived within a day. Great product quality & packagin... See more

Company replied

Rated 1 out of 5 stars

Ordered a plain 3mm 18ct court band and paid for engraving on the inside. When it arrived I tried it on and noticed strange dark marks speckled across the shank...took a quick photo and emailed the c... See more

Company replied

Rated 5 out of 5 stars

Just recently bought our wedding rings from Bands of Love. Wow extremely happy with them both. Perfect fit. Fantastic transaction from start to finish. On time and absolutely no problems at all. Will... See more

Company replied

Company details

  1. Wedding service
  2. Jewellery shop

Written by the company

Here at Bands of Love, we are committed to delivering unparalleled quality at competitive wholesale prices. Our mission is to provide our customers with an exceptional shopping experience that combines the finest craftsmanship with outstanding customer service. We understand that purchasing items, especially for special occasions, is a significant decision, and we strive to make this process as seamless and satisfying as possible.


Contact info

3.6

Average

TrustScore 3.5 out of 5

327 reviews

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3.6

All reviews

(327)

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Rated 5 out of 5 stars

The ring was exactly what I wanted and…

The ring was exactly what I wanted and at a reasonable price. By mistake I ordered two on line and they phoned me up to ascertain that I only needed one. I was very impressed with this and their service in general and I will use them again.

29 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the ring received, along with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent from start to finish.

Excellent from start to finish. Called to confirm everything and supplied what was ordered.

12 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the item received, along with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Bands of Love for life time

Best value on the market. Good quality and fast dispatch.

9 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the item received, along with the speed of your order's dispatch and delivery; plus we're also happy you've benefited from our great prices too :-) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

We had gone around the town centre for…

We had gone around the town centre for around 3 hours, in and out of jewellers, trying to find some lovely (and reasonably priced!) wedding rings.
We couldn't bring ourselves to buy the rings in town as the price tags were just awful! So, we came home and started looking online. That's when we found Bands of Love!
The price of both of our rings that we purchased from Bands of Love was less than a singular ring we had found in town. The price was unbeatable!
Having paid for the rings, we eagerly awaited their arrival as we were a little dubious about the level of quality the rings would be - after all, they were a bargain! We needn't of worried - we've both now been wearing our rings for around 6 weeks, and they are perfect! Great quality; they look amazing; and, a good fit too!
Would highly recommend - just wish we had found Bands of Love sooner!!

9 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this detailed feedback as well as your many kind words, it really is very much appreciated -- we're naturally really glad you are happy with the wedding rings received, for both how they look as well as feel; plus we're also happy you've benefited from our great prices too :-) We're also very pleased to hear that you'd 'highly recommend' us as well! Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Absolutely delighted with my wedding…

Absolutely delighted with my wedding ring! First class

9 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as for the 'Five Stars', it really is very much appreciated.-- we're really glad you are delighted with the wedding ring received and regard it (and possibly us too!) as 'First class' :-) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Very happy with the jewelry

6 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as for the 'Five Stars', it really is very much appreciated.-- we're really glad you are very happy with the jewelry received. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

My order was dealt with both…

My order was dealt with both efficiently and quickly. First class ring and service.

5 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the ring received, along with the service we provided for you and the speed of your order's dispatch and delivery. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 1 out of 5 stars

You get what you pay for!!

Ordered a plain 3mm 18ct court band and paid for engraving on the inside. When it arrived I tried it on and noticed strange dark marks speckled across the shank...took a quick photo and emailed the company to report it was faulty and that I wanted to return it for a refund. Didn’t have time to mess about with them sending a replacement as I had to get married so purchased a non faulty ring elsewhere. Took more photos in daylight to send to bands of love, but they argued they couldn’t see the marks, which beggars belief! Eventually refunded as a “gesture of goodwill” without acknowledging the ring was faulty and when I said I was supposed to be refunded the cost of returning the faulty ring, they said the faults were only noticed by the team under “intense re-inspection” (so they were acknowledging it!!) but what a load of nonsense - can clearly see the marks in every single photo taken on a cameraphone and when the ring was on my finger. It seems this company ignore Consumer Contracts Regulations.
To accuse me of “browbeating” is incredibly rude and unfair, I have been reasonable throughout and am an honest customer just wanting a wedding ring and the matter is certainly not negligible - we are talking wedding rings here to be worn a lifetime and one expects a fault free ring. Would suggest the “team” get their eyes checked out as it took me all of 5 seconds to see the ring was covered in black marks and not be so downright cheeky and ignorant when they make a mistake.

4 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

We have a strong track record of pleasing most people, most of the time...

Unfortunately, we are not at all surprised that this customer has taken to review us in this way, despite our best efforts to remain respectful and reasonable to them.

Due to their 'specific circumstances' reported, we chose to provide a full refund without fuss.

However we found their demands for a refund for their return postage unreasonable. For whilst we respect a customer's right to reject an item sent to them, we regard it is as completely unreasonable for a customer to browbeat us over a negligible matter*.

* With regards the blemish on the ring in question, each of x3 long-standing members of our team had to spend an inordinate amount of time to find their concern.

Fortunately having served customers for over 14 years, we have found the vast majority are incredibly pleasant, reasonable and a pleasure to serve.

Rated 5 out of 5 stars

Very nice rings

Very nice rings , I wish I had ordered the regular finish, not quite shiny enough but this pleased with it .

1 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as for the 'Five Stars', it really is very much appreciated.

With regards your ordered rings, please feel free to contact us if you would like to discuss the possibility of having the Matt Finish 'polished out' to make them more shiny.

Either way, please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

From the start of the process

From the start of the process, choosing the ring and then speaking to a representative for other requirements was very easy, friendly and professional. When I received my ring it was perfect the fit and design. Definitely a first class service from start to finish. If ever I needed to purchase a ring in the future I would not hesitate to get it from Bands of Love.

1 August 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your many kind words, it really is very much appreciated -- we're really glad you are happy with the ring received, along with the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Great rings at great prices

31 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the rings received; plus we're also glad you've benefited from our great prices too :-) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Lovely quality wedding bands

Lovely quality wedding bands at an amazing price. Delivery was super fast. I wouldn’t hesitate to recommend Bands of Love.

31 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your very kind words, it really is very much appreciated -- we're really glad you are happy with the wedding bands received, as well as the speed of your order's dispatch and delivery; plus we're also glad you've benefited from our great prices too :-) We're also naturally delighted to hear you'd be happy to recommend us 'without hesitation' as well! Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

I would recommend this company to…

I would recommend this company to anyone. Swift service and fantastic product. Would definately use again

31 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your very kind words, it really is very much appreciated -- we're really glad you are happy with the items received, as well as the speed of your order's dispatch and delivery; plus we're also naturally delighted to hear you'd be happy to recommend us 'to anyone' as well :-) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Brilliant service

5 days to my wedding and realised ring didn't fit due to an operation on my hand/finger.
Shops were not interested. 6/8 weeks minimum. I needed a Z+6.
Called BOL and within an hour, sorted the ring, got advice on best fit and placed the order. Customer services very thorough to make sure there were no problems.
Ring arrived on time and was perfect.
Day saved.
Buy with absolute confidence

24 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the wedding ring chosen, along with the speed of delivery and the way we handled your order. We're also naturally delighted that you have been happy to share your confidence in our company in your review here. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Bands of Love by name..and nature

The most excellent and personal service, choice and quality you would expect from a traditional jewellers shop without the long waiting time scale, annoying salesperson and the ridiculous price tag. I have thoroughly enjoyed this experience with bands of love, their compassion and competitive prices were second to none when purchasing our wedding rings thank you, I wholeheartedly recommend your service again and again.

23 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your very kind and favourable words, it really is very much appreciated -- we're really glad you are happy with the wedding rings received; plus we're also glad you've benefited from our great prices too :-) We're also naturally delighted to hear you'd be happy to recommend us 'again and again' as well! Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

The best price wedding bands in UK

The best price wedding bands in UK, quality is great too, so when you add everything, this is the best choice, no competitor comes even close! I am so happy with my rings i received yesterday :)

12 July 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your very kind and favourable words, it really is very much appreciated -- we're really glad you are happy with the wedding bands received; plus we're also glad you've benefited from our great prices too :-) Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

bands of love are great trust worthy

bands of love are great

27 June 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the way we handled your order and that you are happy to share your confidence in us. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Arrived in plenty of time for occasion…

Arrived in plenty of time for occasion and looks lovely

26 June 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with your purchase, along with the speed it was dispatched and delivered in. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Fast delivery. Very please with purchase.

15 June 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with your purchase, along with the speed of delivery and the service we provided for you. Please of course feel free to be in touch as and when we can be of any further assistance.

Rated 5 out of 5 stars

We ordered our wedding rings from bands…

We ordered our wedding rings from bands of love and were really pleased with the service. Excellent prices and they arrived very quickly. We would certainly recommend them to anyone.

The website could possibly do with a bit of a revamp but it didn’t impact on our overall experience.

30 May 2018
Unprompted review
Bands of Love (UK)  logo

Reply from Bands of Love (UK)

Thank you very much for taking the time to provide this feedback as well as your kind words, it really is very much appreciated -- we're really glad you are happy with the wedding rings received and the service we provided for you, as well as the speed of your order's dispatch and delivery; plus we're delighted to hear you'd be happy to recommend us as well.

With regards to our Bands of Love site, which was originally launched in 2004. we certainly acknowledge that like with most technology, it always has room to improve and modernise. Our main focus has always been to ensure our customers have a good overall experience, which you have very kindly highlighted in your review as having being achieved for you.

Please of course feel free to be in touch as and when we can be of any further assistance.

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